The Expeditor is responsible for managing vendor purchase orders from issuance through invoicing, ensuring timely delivery and resolution of issues while providing a high level of customer service. This role supports Buyers in developing competitive and reliable sources of supply for a wide range of products in support of federal contracts.
Detalhes do trabalho:
Work Setup: Onsite (EXXA)
Work Schedule: Monday to Friday | 8 AM – 5 PM (Manila Time)
Holidays: Following PH Holidays
Responsabilidades
- Expedite vendor purchase orders to ensure customer-required delivery dates are met and to support the contractual goal of 98% on-time delivery.
- Communicate with suppliers to track Estimated Delivery Dates (EDD), Estimated Ship Dates (ESD), shipment tracking details, and overall order progress; update ERP systems with accurate memos, notes, and EDDs.
- Expedite urgent items and maintain up-to-date purchase order status.
- Notify Receiving and relevant stakeholders of purchase orders requiring special or urgent handling.
- Expedite parts shortages and collaborate with Buyers to initiate corrective actions to resolve shortages.
- Investigate and coordinate fulfillment of special conditions, including requests for material substitutions.
- Ensure timely receipt of acceptance documentation, including receiving reports and Proof of Delivery (POD).
- Create fulfillments and receipts in NetSuite.
- Investigate and reconcile discrepancies related to billing, damaged claims, and duplicate shipments; flag discrepancies to Accounts Payable as needed.
- Create invoices in NetSuite.
- Request Bills of Lading (BOL) for U.S. Flag shipments and verify vessel compliance.
- Prepare shipping documentation (Commercial Invoice, Packing List, etc.) for air and sea freight deliveries.
- Coordinate consolidated shipments with warehouse operations.
- Maintain POD documentation and assist with DLA Fast Pay audits.
- Process 865 Required Delivery Date (RDD) change requests with DLA and update NetSuite accordingly.
- Assist with Accounts Receivable discrepancies and process write-offs as directed.
- Conduct post-award cost negotiations when required.
- Desempenhar outras funções conexas que lhe sejam atribuídas.
Requisitos
- High School Diploma or equivalent, with relevant work experience.
- Customer service experience preferred, with strong organizational and time management skills.
- Government logistics experience preferred.
- Military experience preferred.
- Material import/export logistics experience preferred.
- Proficiency in Microsoft Office Suite and Google Docs.
- Experience with NetSuite is a plus.