Resumo da posição
We are seeking a Billing & Accounts Receivable (AR) Specialist to join our growing Finance team. This role is responsible for customer invoicing, payment application, and managing accounts receivable collections. The position plays a critical role in ensuring accurate billing, timely collections, maintenance of accurate financial records, and effective cash flow management.
The ideal candidate has strong AR experience, exceptional attention to detail, solid analytical skills, and excellent written and verbal communication skills in English. A proactive mindset and the ability to collaborate effectively with both internal teams and customers are essential for success in this role.
Detalhes do trabalho:
- Hybrid Set Up
- Schedule: Monday to Friday | 8:00 AM – 4:00 PM EST
- Observes U.S. Holidays
Principais responsabilidades
Billing & Accounts Receivable
- Generate sales orders and issue customer invoices accurately and in a timely manner.
- Apply customer payments in the accounting system; reconcile and resolve discrepancies.
- Monitor overdue invoices and follow up to ensure timely collections while maintaining positive customer relationships.
- Collaborate with internal teams to resolve customer payment issues; escalate collection matters when necessary.
- Support month-end close activities related to accounts receivable.
- Prepare and distribute AR aging reports and collection status updates.
- Respond to customer inquiries regarding invoices, payments, and account statements.
- Recommend and implement process improvements to enhance billing accuracy and collection efficiency.
Process & System Support
- Partner with the Senior Billing & AR Analyst and Accounting Manager to improve invoicing and collection workflows.
- Assist with billing system testing and validation.
- Support data cleanup initiatives in NetSuite and identify process or data gaps within Salesforce.
Qualificações
- Associate’s or Bachelor’s degree in Accounting or related field.
- 3+ years of experience in billing and collections functions.
- Experience supporting North American companies within an outsourced finance or shared services environment is preferred.
- Proficiency in NetSuite; Salesforce experience is a strong plus.
- Forte capacidade de análise e de resolução de problemas.
- Excelente atenção ao pormenor e precisão.
- Advanced proficiency in Microsoft Excel.
- Strong written and verbal communication skills in English.