Why Madagascar?
Madagascar, an island nation known for its unique wildlife and ecotourism, is swiftly emerging as a global outsourcing hub. Located 400 kilometers off the African coast in the Indian ocean, it is shaping up as a gamechanger for the francophone and the larger EMEA market.
Antananarivo, the island’s capital, is the heart of business operations. While the nation’s outsourcing industry started to thrive with call center services, it is rapidly advancing up the value chain, offering specialized solutions such as data analytics, research and development, and digital marketing.
Madagascar’s quick transformation, along with vast talent pool, fast internet speed, cultural alignment, flexibility, and multilingual capabilities, makes it one of the world’s best places to outsource.
Partner with Sourcefit
With over 15 years of BPO industry expertise, Sourcefit is your partner in leveraging Madagascar’s competitive edge. We offer value-focused, cost-effective, and high-quality outsourcing solutions, combined with country-specific expertise in recruitment, scalability, and results-driven operations.
Sourcefit Madagascar
Your gateway to EMEA
Leverage Sourcefit’s local expertise to build a Malagasy workforce that connects you with EMEA markets. Experience unparalleled value with services that resonate with your brand.
Qualified talents
Leverage a 15 million strong workforce, forecasted to double by 2050. Madagascar is home to a growing, educated pool of professionals proficient in IT and communications and equipped to handle diverse, complex roles.
Favorable time zone
Madagascar is positioned within 3 hours of any European time zone, allowing for real-time communication and management.
Fast internet speeds
Madagascar boasts one of the fastest internet speeds across Africa with an average of 22.57 Mbps, according to cable.co.uk1. Expect seamless operations backed by extensive fiber optics, submarine cables, and massive investments in tech and telco.
French capability
Build multilingual teams with a diverse workforce, 80% of whom are bilingual. In Madagascar, French and Malagasy are the official languages.
Competitive costs
Reduce your operational costs by up to 50%, maximizing your bottom line without compromising quality.
Leading with expertise
Yannick Antoinette
Country Manager
Yannick is a seasoned professional with over 15 years in the contact center industry. His career has been dedicated to perfecting operations management and ensuring that contact centers run smoothly and efficiently. Yannick excels in performance optimization, team leadership, and customer satisfaction, always with a keen focus on achieving organizational goals.
His expertise extends to conducting meticulous audits. Yannick carefully evaluates and enhances operational standards, ensuring compliance and improving overall efficiency. His strategic problem-solving abilities and innovative solutions have played a pivotal role in streamlining operations and boosting productivity.
Experienced in managing large teams and overseeing complex projects, Yannick has a proven track record across various contact center roles. His unwavering commitment to excellence and continuous improvement makes him an asset for any organization aiming to elevate their contact center operations.
Yannick is a seasoned professional with over 15 years in the contact center industry. His career has been dedicated to perfecting operations management and ensuring that contact centers run smoothly and efficiently. Yannick excels in performance optimization, team leadership, and customer satisfaction, always with a keen focus on achieving organizational goals.
His expertise extends to conducting meticulous audits. Yannick carefully evaluates and enhances operational standards, ensuring compliance and improving overall efficiency. His strategic problem-solving abilities and innovative solutions have played a pivotal role in streamlining operations and boosting productivity.
Experienced in managing large teams and overseeing complex projects, Yannick has a proven track record across various contact center roles. His unwavering commitment to excellence and continuous improvement makes him an asset for any organization aiming to elevate their contact center operations.
Join our clients in leveraging
location independence
A foundation of trust
Awards
Certifications
Position requirement
-
Customer Service Representative
-
Technical Support
-
Digital Marketing Manager
-
Java Developer
-
Senior Developer
Customer Service Representative
Technical Support
Digital Marketing Manager
Java Developer
Senior Developer
Madagascar
**Outsourcing Madagascar
- $1 026,40
- $1 205,50
- $1 716,48
- $2 347,21
- $4 700,84
**Average Price per Position (Entry/Mid/Expert Level)
Getting started
is easy
The free consultation
We will consult with you about how nearshore outsourcing can benefit your business and the types of roles that are most successfully outsourced.
The perfect candidate
We will endorse candidates who meet your requirements until you find the perfect fit.
The personal touch
We will work with you every step of the way — from training to onboarding, to providing robust ongoing support for your new remote staff — to ensure your long-term success.
