· Location: Santo Domingo [WFH]

· English: Advanced

· Salary:

· Schedule: 8:00 AM-5:00 PM, Monday to Friday

Job Summary:

The Senior IT Support Specialist will have dual responsibilities, one, providing technical expertise to resolve escalated incidents and issues associated with the IT platform and two, directing a Support Services Team in support of 700+ employees across multiple geographic locations. This role is responsible for leading and overseeing all support service elements to include ticket management, PC imaging/deployments, PC hardware/software inventories, PC maintenance/support, mobile devices maintenance/support, and among others.

You will be part of a unique opportunity that will shape the future of IT at Supernus. The modern technology stack planned by the Supernus IT Management Team will help you grow your career in IT, as well as provide growth at Supernus.

Essential Duties & Responsibilities:

· Troubleshoot, diagnose, and resolve technical hardware and/or software issues.

· Serve as the escalation person for other support services team members. Work closely with the team to resolve problems and provide mentoring.

· Develop and lead new user IT orientation, onboarding, and training program.

· Ensures SLAs are being met, triaging, and delegating tickets to technicians maintaining customer satisfaction.

· Strong sense of ownership and accountability to identify tasks and see them through to completion.

· Maintains knowledge base and works with management on creating/updating standard operating procedures.

· Provide guidance and explain policies and procedures to IT support staff and end-users.

· Schedule and proactively manage regular hardware and software upgrades for employees.

· Administration of the company’s basic technology platforms (Microsoft Office 365, Teams, SharePoint, IP Phones, MDM, Remote tools, SCCM, etc.), including configuration and account creation/deletion.

· Work closely with Supervisor of Support Services on special projects.

· Collaborate with the IT and business manager(s) to brainstorm ideas and strategies to enhance excellent customer experience in the organization.

· Design and update IT products or services offering.

· Install, test and configure personal computer devices, peripheral equipment and software.

o Laptops, desktops, iOS & Android devices, Office 365, email accounts, network printers, etc.

· Responsible for maintaining technical documentation on installation of software, configuration of hardware and problem troubleshooting.

· Maintain, and implement where necessary, a highly accurate, maintained asset inventory, end-to-end asset management process, and accessible information database with automated, on-demand management reporting.

· Identify and implement improvements to procedures and processes.

· Actively participate in change control meetings and system maintenance activities.

· Performs other duties as assigned.

Supervisory Responsibilities:

· Oversee the activities of all support services members to ensure that they deliver excellent customer service and provide customer guidance.

· Mentor, train, and groom junior members in the support services team.

Knowledge & Other Qualifications:

· Bachelor’s degree in computer science or other related field with 5+ years of experience in a Help Desk environment or relevant experience.

· ITIL Processes Knowledge.

· Hands on experience with incidents and requests ticketing system (Fresh Service or ServiceNow)

· Capable of leading innovation initiatives, process improvement and standardization within the IT organization.

· Deep working knowledge supporting and maintaining Microsoft Windows 10 and Windows compatible applications in an enterprise environment

· Knowledge of core technologies including but not limited to Active Directory, WAN/LAN/Wi-Fi, Core Networking, Cloud Services, Video Conferencing fundamentals and printing.

· Hands on experience setting up and troubleshooting mobile devices.

· Experience with Endpoint Client Security software.

· Ability to pay attention to time management, as well as possessing analytical skills.

· Ability to showcase good leadership skills to carry team members along.

· Proficient in the English language (speaking, writing and comprehending).

· Ability to work weekends if needed.

Supplemental Qualifications:

· ITIL 4 Certification.

· COMPTIA A+, or Network+, or Security+, or HDI Certification.

· Hands on experience with System Center Configuration Manager or Microsoft Endpoint Manager.

· Hands on experience with Mobile Device Management Platforms.

o Jamf, Intune, AirWatch

· Help Desk oversight experience.

· Project management experience.

Other Characteristics:

· Customer-oriented and patient.

· Detail oriented and ensure all issues/ are recorded and acted upon.

· Must be flexible and adapt quickly to change.

· Must be creative, and be able to motivate, coach and lead others.

· Ability to multitask and maintain focus on all areas of responsibility concurrently.

· Live by Supernus values: commitment, caring, integrity, and innovation.

· Authorized to legally work in the United States without visa sponsorship.

Physical Requirements / Work Environment:

· Candidate should be comfortable moving though out a five floor, connected two building complexes.

· Position may require prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, and bending; the ability to push, pull, drag and/or lift to 35 pounds; normal manual dexterity and hand/eye coordination; repetitive hand movement using a computer keyboard and mouse.

· Required to have close visual acuity to perform activities such as viewing a computer monitor and reading.

· The worker is not substantially exposed to adverse environmental conditions.

Supernus Pharmaceuticals is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age or any other characteristic protected by law.

HR Customer Representative (ONLY APPLY IF YOU SPEAK PORTUGUESE AND ENGLISH)

Please note that for this position is required the following languages: PORTUGUESE AND ENGLISH. If you speak any of these languages, please submit your application.

This position acts as a customer point of contact for all HR related processes and provider user experience of the newly incorporated HRIS system (Workday) through inquiry management & resolution. In this multifaceted role, you’ll be a key link between employees and HR policies, program, processes, benefits, payroll or any HR related matters ensuring a seamless experience and championing the user adoption of HRIS (Workday) system.

The Position:

• Resolve employee or manager inquiries regarding HR policies, programs, benefits, payroll, or any HR-related matters promptly and effectively

• Ensure prompt and accurate responses to inquiries, providing exceptional customer service and ensuring a positive customer experience

• Efficiently manage and process HR transactions, including employee onboarding, offboarding, transfers, promotions, and changes to personal information

• Guide employees on HR processes, procedures, and self-service tools, empowering them to navigate HR systems and platforms independently

• Maintain accurate and up-to-date employee data in HR systems and databases, including personal information, compensation details, benefits, and employment records

• Assist employees in troubleshooting HR system or technology-related issues, such as password resets, login assistance, or resolving system errors

• Coordinate and administer various HR programs and benefits, including enrolment, eligibility verification, employee communication, and coordination with vendors

• Take the lead in developing knowledge management and decision-making tools for personnel and customers, providing valuable resources on HR transactions, processes, policies, etc

• Document and maintain comprehensive HR-related records, including employee inquiries, transactions, and files, ensuring confidentiality and compliance

• Collaborate with CoE leaders and define processes and procedures for HR administrative centre staff, ensuring streamlined and efficient HR operations

• Foster collaboration and effective service delivery by working closely with HR Business Partners, HR Operations and HR Centre of Excellence (Talent Acquisition, Talent Management, Compensation & Benefits etc).

The Ideal Candidate:

• Business degree or equivalent, with a minimum of 5 years of relevant experience and preferably good working knowledge of HRIS (Workday) system

• Solid understanding of HR policies, programs, procedures, and practices to provide accurate and timely information to all internal customers/groups with HR related inquires

• Ability to communicate effectively with internal customers to effectively and efficiently resolve pending/outstanding HR related inquires/problems that arise

• Strong attention to detail and adherence to data privacy, compliance, and confidentiality standards

• Excellent interpersonal skills, people centric with a positive outlook and able to support internal customers/groups in the right direction

• Self-starter personality, able to problem solve and effectively manage their time and priorities as well as escalations.

Position Summary:

We are seeking a Technical Support Specialist (Contractual) to help with operational aspects of the business on a Full-Time basis. The successful candidate will be responsible for providing exceptional customer support to clients via phone, email, and other electronic mediums, while also playing a key role in the ongoing development and success of the company.

Job Details:

• Eastwood Libis QC
• Work From Home
• POSSIBLE SHIFT SCHEDULE:
  Thursday to Sunday | 12 AM to 12PM Manila Time

Responsibilities:

• Provide client support and issue resolution via E-Mail, phone, and other electronic mediums as required.
• Gain a thorough understanding of the systems, applications, and operations related to company offered services.
• Assist with client product and customer order fulfillment.
• Load and stage proprietary software and hardware for client use.
• Create and maintain user guides and provide operational training and ongoing support post-deployment to clients in the use of systems and applications via E-Mail and phone.
• Work collaboratively with other departments to recommend solutions for discovered issues and adapt existing programs to meet clients’ requirements.
• Assist in the general development and operation of the business.

Qualifications:

• Strong ability to work independently and efficiently to meet deadlines.
• Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
• Proven experience with hardware and software issues/support.
• Strong problem-solving skills and a “can-do” attitude.
• Detail-oriented and self-motivated with strong time management skills.
• Flexibility to work weekends and some public holidays as equired.

Position Summary:

We are seeking a dynamic and creative Marketing Coordinator to lead our social media activities, develop engaging content, and design traditional marketing materials, including brochures and print collateral. The ideal candidate is a proactive, detail-oriented individual with a passion for storytelling, digital trends, and audience engagement, as well as a strong understanding of traditional marketing strategies.

Job Details:

Work from Home or Onsite
Monday to Friday

Responsibilities:

Social Media Management

• Plan, create, and schedule compelling social media posts across platforms (e.g., Instagram, Facebook, LinkedIn, TikTok, etc.).
• Develop and implement social media campaigns that align with marketing objectives.
• Monitor and respond to comments and messages in a timely and professional manner.
• Analyze social media performance metrics and provide actionable insights to optimize strategies.
• Stay up-to-date with platform updates, trends, and best practices.

Creative Content Development

• Produce engaging multimedia content, including graphics, videos, and written posts.
• Collaborate with the design team to ensure consistency in brand visuals and messaging.
• Create content calendars to organize campaigns and ensure timely delivery of posts.
• Write compelling copy for social media captions, blog posts, newsletters, and more.
• Capture photos and videos during events or on-site activities for real-time sharing.

Traditional Marketing Materials

• Design and produce brochures, flyers, posters, and other print collateral.
• Work closely with the marketing team to ensure all traditional materials align with brand guidelines and messaging.
• Coordinate with printers and vendors to manage production timelines and quality control.
• Develop content for advertisements in magazines, newspapers, or other print media.
• Update and maintain existing marketing materials to reflect current branding and information.

Collaboration and Coordination

• Work closely with cross-functional teams to align all marketing efforts with broader strategies.
• Coordinate with external vendors, agencies, and freelancers, as needed.
• Assist in brainstorming and developing innovative marketing initiatives to boost brand engagement and conversions.

Performance Tracking and Reporting

• Track KPIs such as engagement rates, follower growth, website traffic, and conversions.
• Measure the impact of traditional marketing materials through client feedback and campaign success.
• Prepare monthly reports highlighting successes, challenges, and areas for improvement.

Qualifications:

• Proven experience managing social media accounts, creating content, and producing traditional marketing materials (1-3 years).
• Strong writing, editing, and proofreading skills.
• Proficiency in graphic design tools like Canva, Adobe Creative Suite, or similar.
• Familiarity with social media scheduling and analytics tools (e.g., Hootsuite, Sprout Social, Meta Business Suite).

Position Summary

We are seeking an experienced Estimator with a strong background in estimation and tendering processes within the construction industry. The ideal candidate will be proficient in Microsoft Excel and the Microsoft Office suite, with familiarity in Microsoft Project for scheduling tasks. This role involves preparing accurate cost estimates, creating material orders, and assisting with project scheduling. The Estimator will work closely with the Manager to streamline operations and improve efficiency.

Job Details:
Location: Remote (Work from Home)

Working Hours: Monday to Friday | 8 AM to 5 PM (Manila Time)

Holidays: Follows Australian holidays and has a two-week shutdown that begins on Christmas Eve.

Responsibilities

• Cost Estimation
  • Prepare detailed and accurate cost estimates for small-scale construction projects (typically $300,000 – $400,000).
  • Utilize Microsoft Excel to perform estimations and maintain estimation spreadsheets.
  • Analyze project specifications and drawings to determine quantities and costs of materials, equipment, and labor.
• Tendering and Bidding
  • Participate in the tendering process by preparing and submitting bids.
  • Review and interpret tender documents, specifications, and requirements.
• Material Ordering
  • Create purchase orders for necessary materials (typically $30,000 – $40,000 per project).
  • Coordinate with suppliers to obtain quotes and ensure timely delivery.
• Project Scheduling
  • Assist in developing project timelines using Microsoft Project.
  • Utilize existing templates to schedule tasks and milestones.
  • Adjust schedules based on project scope, using linear meter rates and other relevant metrics.
• Documentation and Reporting
  • Maintain organized records of estimates, bids, and project documents.
  • Prepare regular reports on estimation activities and project progress.
• Process Improvement
  • Use standardized processes and templates to enhance efficiency.
  • Contribute to developing best practices in estimation and project scheduling.
• Collaboration
  • Work closely with the Manager to support operational needs.
  • Communicate effectively to clarify requirements and provide updates.
  • Proactively seek guidance and offer solutions to challenges.

Qualifications

• Education and Experience
  • Minimum of 3 years of experience in estimation and tendering within the construction industry.
  • Bachelor’s degree in engineering, Construction Management, Quantity Surveying, or related field is preferred but not mandatory.
• Technical Skills
  • High proficiency in Microsoft Excel, including advanced functions and formulas.
  • Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook).
  • Familiarity with Microsoft Project for scheduling; willingness to learn if not already proficient.
  • Experience with estimation software is a plus; training will be provided.
• Soft Skills
  • Strong analytical and mathematical abilities.
  • Excellent attention to detail and accuracy.
  • Effective organizational and time management skills.
  • Ability to work independently and collaboratively in a remote setting.
  • Strong verbal and written communication skills in English.

Position Summary:

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional support to customers and internal teams using our CRM tool and measurement reports. You will leverage your communication skills and product knowledge to address inquiries through Zendesk (email, chat, and phone), ensuring a seamless customer experience.

Job Details:
Work from home
Shifting Schedule

Responsibilities:

• Zendesk Ticket Management:
  • Allocate the majority of your time to managing the Zendesk ticket queue.
  • Respond to customer and internal workforce team inquiries promptly and professionally.
• Customer Support:
  • Address a wide range of customer inquiries, from simple to complex, via email and chat.
  • Handle designated phone shifts to assist customers directly.
  • Provide expert-level assistance and resolve customer concerns with a focus on clear communication and product expertise.
• Product Knowledge:
  • Stay updated on product enhancements, new feature rollouts, and troubleshooting procedures to support customers effectively.
• Team Collaboration:
  • Promote effective communication practices within the team to ensure consistent and accurate customer interactions.
  • Contribute to a supportive team environment that prioritizes customer satisfaction.

Qualifications:

• Experience with Zendesk is preferred but not required.
• Strong communication skills, both written and verbal.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Proactive problem-solving skills and a customer-first mindset.
• Demonstrated ability to learn and stay updated on product features and troubleshooting processes.

Position Summary:

We are seeking a capable Virtual Assistant to provide comprehensive support to our clients. The successful candidate will play a pivotal role in managing social media, scheduling, document preparation, and direct client assistance. This position offers the opportunity to work closely with clients and requires proficiency in Microsoft Office, bookkeeping, and social media management.

Job Details:

• Work from Home
• Monday to Friday | 11 PM to 8 AM Manila Time
• *Following PH Holidays

Responsibilities:

• Social Media Management: Assist clients in maintaining and enhancing their social media presence, including content creation, scheduling posts, and engaging with followers.
• Calendaring and Scheduling: Manage client calendars, schedule appointments, and coordinate meetings, ensuring efficient use of time.
• Document Preparation and Organization: Prepare and organize documents using Word, PowerPoint, and Excel, maintaining a high level of accuracy and professionalism.
• Direct Client Assistance: Provide direct support to clients, addressing inquiries, managing email correspondence, and ensuring client satisfaction.
• Bookkeeping Support: Utilize bookkeeping experience to assist clients with basic financial tasks, such as organizing documents and maintaining records.
• Email Management: Extract relevant information from emails and take appropriate action, demonstrating the ability to create meaningful outputs from incoming data.

Qualifications:

• Proficiency in Microsoft Office: Skills in Word, PowerPoint, and Excel are essential for document preparation and organization.
• Previous experience in bookkeeping tasks, such as data entry and record-keeping, is required.
• Demonstrated experience in managing social media platforms for businesses or individuals is needed.
• Excellent written and verbal communication skills are necessary for effective client interaction and document preparation.
• Ability to effectively manage multiple tasks, prioritize responsibilities, and meet deadlines in a fast-paced environment.
• Impeccable attention to detail is crucial for maintaining accuracy in documents and client communications.
• Proven ability to provide exceptional support and assistance to clients, ensuring their needs are met efficiently and effectively.

Job Summary:

We are seeking a talented and versatile Multimedia Specialist to join our marketing team. Reporting to the Visual Communications Manager based in South Africa, this role is integral to enhancing Sourcefit’s brand through compelling graphic design, video production, animation, and a variety of other multimedia formats. The ideal candidate will have a broad range of design skills and a portfolio that demonstrates expertise across multiple media types. This full-time position is an exciting opportunity to contribute to the visual storytelling and digital communication strategies of Sourcefit.

Job Details:

• Hybrid Setup
• Thursday: On-site (or as needed for events and functions)
• Monday to Friday (except Thursday): Remote | 10 AM to 7 PM Manila time
• *Following PH holidays

Responsibilities:

• Design and produce engaging multimedia content including graphics, animations, videos, and illustrations that align with Sourcefit’s brand identity and marketing objectives.
• Collaborate with the marketing team to conceptualize and execute visual strategies for digital marketing campaigns, social media, website content, and internal communications.
• Manage the end-to-end process of multimedia production, from initial concept to final delivery, ensuring high-quality standards and brand consistency.
• Stay abreast of the latest trends and technologies in multimedia design and incorporate innovative approaches into Sourcefit’s visual communications.
• Provide creative input and direction for multimedia projects, ensuring that all content is engaging, informative, and tailored to the target audience.
• Coordinate with external vendors and freelancers as needed to support multimedia projects.
• Manage and organize multimedia assets in a structured and accessible manner.
• Measure and report on the effectiveness of multimedia content, using insights to continuously improve and optimize future projects.

Qualifications:

• Education: A bachelor’s degree in multimedia arts, graphic design, video production, or a related field
• Professional Experience: At least 5-7 years of experience in a multimedia or related role, with a portfolio showcasing a variety of work.
• Leadership Experience: Experience in leading projects and possibly managing a small team of designers or technicians.
• Technical Proficiency: Extensive experience with multiple multimedia software and tools.
• Industry Knowledge: Up-to-date knowledge of the latest trends and technologies in multimedia production.
• Graphic Design: Proficiency in graphic design tools like Adobe Photoshop, Illustrator, and InDesign.
• Video Production: Experience in video shooting, editing, and post-production, using software such as Adobe Premiere Pro and Final Cut Pro.
• Audio Production: Skills in audio recording, editing, and mixing, with familiarity in software like Audacity and Adobe Audition.
• Animation and Motion Graphics: Ability to create animations and motion graphics using tools like Adobe After Effects.
• Web Design: Understanding of web design principles (UX and UI)
• Project Management: Strong project management skills to oversee projects from conception to completion.
• Creativity and Innovation: Ability to conceptualize and implement creative ideas to produce engaging multimedia content.
• Communication Skills: Excellent verbal and written communication skills to coordinate with team members and stakeholders.
• Problem Solving: Ability to troubleshoot and solve issues related to multimedia production.
• Attention to Detail: High attention to detail to ensure the quality of all multimedia outputs.

Summary:

The Medical Billing Specialist-Payment Posting is responsible for ensuring the timely and accurate payment of medical services rendered to our client’s patients. This includes charge entry, collecting payments from insurance companies, and providing exceptional customer service.

Job Details:

Medical Billing Specialist- Payment Posting

Work from home

Monday to Friday | 8:00 PM-5:00 AM Philippine Time

*Candidates who are residing in the metro area are preferred.

Responsibilities:

-Process payments received and create batches for posting.

-Identify underpayments and prepare appeals documents.

-Code claims accordingly with CPT and ICD 10s codes.

-Submit claims to clearinghouses and update or review claims corrections.

-Communicate with patients, providers, and payers to check eligibility, pre-certify, or follow up on claims and appeals

-Perform other duties as assigned by management

Qualifications:

– At least 3 years of experience in US Healthcare.

-Knowledge of medical billing codes, including CPT and HCPCS coding, claims modifiers, and ICD-10 diagnosis coding

-Familiarity with Revenue Cycle Management (RCM) systems, Practice Management Systems (PMS), and tools.

-Understanding of different types of insurance coverages and claims, including Health, Workers’ Comp, and Auto

-Ability to read and interpret EOBs (Explanation of Benefits)

-Experience with coordinating with insurance companies.

-Strong adaptability and ability to learn quickly

-Proven efficiency and punctuality in completing tasks.

The primary responsibility of the Medical Billing Specialist – Collections is to assist our clients in collecting payments from the insurance companies for their medical services rendered to their patients. This includes charge entry and providing exceptional customer service.

Job Details:

• Medical Billing Specialist – Collections
• Work from home
• Monday to Friday | 9:00 PM to 6:00 AM (Manila)
• *Following US Holidays

Responsibilities:

• Review/Analyze explanation of benefits (EOB), Remittance Advice, and Denials from Payers to drive resolution for account receivables.
• Preparation and analysis of aging reports.
• Use all channels available to resolve and collect account receivables with payers which includes but is not limited to utilizing payer portals and outbound calls to the provider desk.
• Review or update claims corrections and uploads required documents in our clearinghouse portals.
• Identifying underpayments and preparing documents for appeals
• Creating batches and post-received payments.
• Code claims accordingly with CPT and ICD 10s codes.
• Perform other duties assigned by the management.
• Post charges to create a claim and submit it to our clearinghouses.
• Contact patients, providers, and payers to check eligibility, pre-cert, or follow up on claims/appeals.
• Ability to work well independently and communicate efficiently and respectfully with patients and insurance representatives.
• Identify billing errors and denials, by understanding the problem and resubmit corrected claims or take other appropriate action to resolution.

Qualifications:

• At least 3 years of experience in Medical Billing and Collections.
• Knowledge of medical billing codes, including CPT and HCPCS coding, claims modifiers, and ICD-10 diagnosis coding.
• Familiarity with Revenue Cycle Management (RCM) systems, Practice Management Systems (PMS), and tools.
• Understanding of different types of insurance coverages and claims, including Health, Workers’ Comp, and Auto
• Ability to read and interpret EOBs (Explanation of Benefits)
• Experience with coordinating with insurance companies.
• Strong adaptability and ability to learn quickly.
• Proven efficiency and punctuality in completing tasks.
• Previous experience in Orthopedic, Spine Surgery and Pain Management Specialty a plus

Job Overview:

We are looking for an Administrative Medical Assistant who will be responsible for a wide range of administrative and clinical duties within our expanding physician and procedural offices.

What’s in it for you?

• Health Insurance (HMO)
• Competitive Salary
• Expanded maternity leave up to 120 days
• Allowances
• Paid Time offs (Vacation Leaves Are Convertible to cash if unused)
• Companywide events
• Fun & Relaxed environment

About the Client:

Our client is a comprehensive neuroscience center that offers integrated services to enhance the lives of individuals with neurological conditions. Their commitment to excellence is evident through their clinical practice, educational initiatives, research endeavors, and compassionate patient care.

Alongside general neurological evaluations, they specialize in various multidisciplinary sub-specialty clinics staffed by interdisciplinary specialists trained in this specific field.

Job Details:

• Tuesday to Saturday | 2:00 AM to 11:00 AM Manila Time
• Permanent Work from home

Responsibilities:

• Responsible for faxing outgoing referrals.
• Faxing out consult notes at the end of the day and ensuring that all orders have been carried out and triaged to the correct department.
• Chart checks- responsible for obtaining referring physician notes for New Patients.
• Responsible for following up on orders such as MRI’s, CT’s, Labs and other requests made by the provider.
• Patient reminder calls and goes over special instructions for the appointment.
• Reschedule no-shows – 1 call attempt / Rescheduling patient appointments.
• Obtaining medication prior authorizations.
• Submitting IVIG orders.
• Routine medication refill requests.
• DME follow-up calls- following up on how patients are doing on new PAP therapy. Following up on new PAP orders with the DME companies.
• Voicemails.
• Upload sleep study reports.
• Upload EMG reports.
• Web encounters.
• MIPS for all providers.
• Scanning/assigning all signed documents for all providers

Qualifications:

• At least 3 years of experience in the US Healthcare Industry.
• Knowledge of different kinds of Insurance.
• Working knowledge or familiarity with EMR systems.
• Exceptional written and verbal communication skills
• Superior phone communication skills with providers, carriers, patients, and employees.

Position Summary:

We are seeking a dedicated and enthusiastic Telesales Inbound Agent to join our team. The ideal candidate will have a passion for the automotive industry and a knack for sales, helping customers navigate through their buying process with ease. This role involves taking inbound calls, providing live support, and assisting customers who need help ordering online. The successful candidate will be skilled in selecting and proposing the right offerings from our catalog, confidently arguing and selling the propositions, and closing orders while maintaining a trustful environment.

Job Details:

• Work from Home
• Monday to Friday | 5 PM to 2 AM Manila Time
• *Following UK Holidays

Responsibilities:

• Customer Support: Take inbound calls and provide live support to customers who need assistance with their online orders or the buying process.
• Product Selection: Identify and propose the appropriate products from our catalog to meet customer needs.
• Sales and Persuasion: Effectively argue and sell the proposition by discussing market prices, competitor prices, garage prices, and product quality.
• Order Management: Close the orders ensuring the customer feels confident and satisfied with their purchase.
• Payment Processing: Take payment details and accurately enter them into the payment system.

Qualifications:

• Proven B2C sales experience, preferably in the car spare parts industry or related field.
• Ability to understand and address customer needs and concerns.
• Excellent verbal communication skills to interact effectively with customers.
• Experience in car spare parts sales or a strong interest in the automotive industry, facilitating easier discussion and sales of car spare parts.
• A customer-focused mindset with a strong ability to build trust and maintain customer relationships.

Position Summary:

The Staff Accountant will be responsible for supporting the month-end financial close process, preparing and reconciling various financial statements and reports, and assisting with audit-related tasks. This role also includes handling expense reports, credit card reconciliations, and performing ad hoc accounting projects as assigned. The ideal candidate should have a strong attention to detail, a good understanding of accounting principles, and the ability to learn new accounting systems quickly.

Job Details:

• Work from home
• Monday to Friday | 11 PM to 8 AM Manila Time

Responsibilities:

• Prepare journal entries for financial month-end closing.
• Calculate and prepare sales commissions and bonuses.
• Perform general ledger account reconciliations to ensure accuracy and compliance.
• Prepare bank reconciliations and resolve any discrepancies.
• Provide audit support by reconciling accounts and ensuring data accuracy.
• Process and approve employee expense reports via Concur.
• Reconcile and maintain credit card statements and records.
• Participate in ad hoc accounting projects as assigned to support financial reporting.

Qualifications:

• Bachelor’s degree in Accounting or a related field.
• Advanced Excel skills, including pivot tables and VLOOKUP.
• Strong ability to learn new accounting systems quickly (M3 ERP experience is a plus).
• Excellent attention to detail and a commitment to work accuracy.
• Strong communication skills, both written and spoken, in English.
• Ability to work effectively in a fast-paced environment and meet deadlines.

Position Summary:

We’re currently seeking a Staff Accountant to join our client’s growing finance team. The Staff Accountant will be responsible for monthly accounting and financial reporting across our business lines, ensuring compliance with accounting principles; general accounting operational functions on a monthly/quarterly/annual basis; regular compliance functions, including adherence to state and local registrations and tax codes; and providing strategic financial guidance and analysis to senior management.

Job Details:

• Work from Home
• Monday to Friday | 9 PM to 6 AM Manila Time
• *Following US Holidays

Responsibilities:

• Report information that helps company leaders make better decisions.
• As part of the monthly/quarterly/annual close processes, you will prepare journal entries, analyze accounts, and complete balance sheet reconciliations. You will be responsible for the full cycle Accounts Payable function including processing and coding invoice and credit card transactions. You will be responsible for maintaining financial reports, records, and general ledger accounts. You will also assist with providing response to information requests relating to the audit, tax returns, and other ad hoc projects.
• Lead and/or contribute to various accounting and reporting operations.
• You will be responsible for accounts payable processes, ensuring compliance with company policies and the accuracy of data used to generate financial statements. You will provide information and analysis supporting our FP&A team in our company forecasting and budgeting to support strategic decision-making.
• Improve our processes and operations.
• You’ll work with the Finance team on special projects to continue to improve our workflows and build best-in-class processes.
• You’ll help to improve and build out our accounting policies
• The full Accounts Payable function includes the processing and coding of invoices and credit card transactions, and ensuring compliance with company policy.
• Contributing to the monthly, quarterly, and annual close processes.
• Financial reporting responsibilities mainly revolve around expenses—journal entries/reconciliations of bank accounts, prepaid expenses, intangible assets, fixed assets, and other accounts as assigned.
• Meeting processing and reporting deadlines.
• Assisting in financial audits.
• Analyzing current accounting policies and procedures and recommending changes for improvement.
• Responding to information requests, researching, and interpreting data, and answering accounting and financial questions.
• Assisting with the management of various compliance needs.
• Ad-hoc requests and other duties or functions may be assigned.

Qualifications:

• Bachelor’s degree in Accounting, Finance, Business, or similar.
• At least two years of accounting experience.
• A demonstrable knowledge of the Accounts Payable function.
• US GAAP experience is essential
• Experience with general ledger functions, posting journal entries, and the month-end/year end close process.
• Significant experience with Excel, Google tools, and experience with similar major accounting systems, preferably Sage Intacct, Netsuite, Microsoft Dynamics and/or Quickbooks.

Position Summary:

The Senior Research Analyst identifies, researches, and maintains property-level information including property attributes, space listings, lease transactions, sales transactions, and tenant information about occupancy in a property data set for their assigned metro for both member and non-member commercial real estate brokers, REITS, companies, investors and any entity who requires high-quality real estate data and insights. Data collected is input into the system at a specified pace and at a 96% quality level requiring routine audits of database integrity performed by the team leads and the Senior Research Analysts.

Job Details:

• Hybrid – Eastwood, Libis, QC
• Monday to Friday | 6 AM to 3 PM Manila Time

Responsibilities:

• Collect required fields for all modules located in the system including Property, Leasing, Tenant, Listing and Sales on all available properties in assigned metro through automated processes, telephone inquiry, online research, and other data sources.
• Extracts information from data sources, according to the specified data plan, and inputs the data into the system.
• Inputs and/or validates data collected by the Field Research Drive Teams into the software database.
• Perform routine audits to validate information and ensure consistency of data records in the system.
• Perform special project duties as assigned and required to support the business.

Qualifications:

• 3+ years of experience in a fast-paced, data onboarding and curation environment.
• Knowledge of commercial or residential real estate is preferred but not required.
• Ability to read and follow a standard city/street map.
• Ability to navigate the internet efficiently and locate critical data points for property updating
• Accurate keyboarding skills and minimum 35 wpm typing speed.
• Customer service, quality written communication, and professional telephone skills.
• Must be self-directed, with the ability to plan daily, and weekly tasks with minimal supervision.
• MS Excel spreadsheet skills are highly preferred.
• Power BI, Python, Java, SQL knowledge and experience a plus

Position Summary:
We are seeking a highly skilled Senior Python Developer to join our team. This role is ideal for someone with strong technical expertise, leadership abilities, and a passion for solving complex problems. You will work on challenging projects, collaborate with cross-functional teams, and play a key role in developing scalable, efficient, and innovative software solutions.

Key Responsibilities:

• Develop and maintain robust Python applications using best practices.
• Build and optimize APIs using web frameworks such as Django, Flask, or FastAPI.
• Design, implement, and manage databases (SQL and NoSQL) using tools like PostgreSQL, Redis, or ORM libraries like SQLAlchemy and Django ORM.
• Collaborate with teams to develop and deploy scalable microservices and event-driven architectures.
• Ensure code quality through testing frameworks (e.g., pytest) and participate in code reviews.
• Work with DevOps tools such as Docker and cloud platforms like AWS to streamline deployment processes.
• Contribute to architectural decisions and drive improvements in software development practices.
• Lead and mentor junior developers, fostering a collaborative and growth-oriented environment.

Job Details:

• Work from Home
• Flexible schedule | Must demonstrate the ability to attend scheduled meetings and meet deadlines consistently
• *Following PH Holidays

Qualifications:

Technical Skills

• Proficiency in Python: Expertise in Python 3.x, writing clean and efficient code.
• Web Development: Experience with frameworks like Django, Flask, or FastAPI.
• Database Management: Skilled in SQL databases like PostgreSQL and NoSQL databases like Redis.
• Version Control: Proficient with Git for managing code repositories.
• Testing & DevOps: Familiarity with pytest, CI/CD pipelines, and tools like Docker and AWS.
• Microservice Architecture: Experience in building and maintaining microservices or service-oriented architectures.

Preferred Skills

• Knowledge of Agile methodologies like Scrum.
• Familiarity with best practices such as code reviews, continuous integration, and maintaining clean code.

Experience

• Years of Experience: Minimum 5+ years of professional experience in Python development and 2+ years with Django or FastAPI.
• Project Portfolio: A track record of impactful contributions to projects, including open-source, personal, or professional work.
• Domain Expertise: (Optional) Experience in industries such as finance, or e-commerce is a plus.

Problem-Solving Skills

• Demonstrated ability to solve complex technical problems and optimize code.
• Strong algorithmic thinking and experience implementing real-world solutions.

Soft Skills

• Effective Communication: Ability to explain technical concepts clearly to both technical and non-technical stakeholders.
• Leadership & Mentorship: Capable of guiding teams and mentoring junior developers.

• Adaptability: Quick to learn and apply new technologies and methodologies.

Position Summary:

The Senior IT Support Specialist will have dual responsibilities, one, providing technical expertise to resolve escalated incidents and issues associated with the IT platform and two, directing a Support Services Team in support of 700+ employees across multiple geographic locations. This role is responsible for leading and overseeing all support service elements to include ticket management, PC imaging/deployments, PC hardware/software inventories, PC maintenance/support, mobile devices maintenance/support, and among others.

Responsibilities:

• Troubleshoot, diagnose, and resolve technical hardware and/or software issues.
• Serve as the escalation person for other support services team members. Work closely with the team to resolve problems and provide mentoring.
• Develop and lead new user IT orientation, onboarding, and training program.
• Ensures SLAs are being met, triaging, and delegating tickets to technicians maintaining customer satisfaction.
• Strong sense of ownership and accountability to identify tasks and see them through to completion.
• Maintains knowledge base and works with management on creating/updating standard operating procedures.
• Provide guidance and explain policies and procedures to IT support staff and end-users.
• Schedule and proactively manage regular hardware and software upgrades for employees.
• Administration of the company’s basic technology platforms (Microsoft Office 365, Teams, SharePoint, IP Phones, MDM, Remote tools, SCCM, etc.), including configuration and account creation/deletion.
• Work closely with Supervisor of Support Services on special projects.
• Collaborate with the IT and business manager(s) to brainstorm ideas and strategies to enhance excellent customer experience in the organization.
• Design and update IT products or services offering.
• Install, test and configure personal computer devices, peripheral equipment and software.
• Laptops, desktops, iOS & Android devices, Office 365, email accounts, network printers, etc.
• Responsible for maintaining technical documentation on installation of software, configuration of hardware and problem troubleshooting.
• Maintain, and implement where necessary, a highly accurate, maintained asset inventory, end-to-end asset management process, and accessible information database with automated, on-demand management reporting.
• Identify and implement improvements to procedures and processes.
• Actively participate in change control meetings and system maintenance activities.
• Performs other duties as assigned.
• Oversee the activities of all support services members to ensure that they deliver excellent customer service and provide customer guidance.
• Mentor, train, and groom junior members in the support services team

Qualifications:

• Bachelor’s degree in computer science or other related field with 5+ years of experience in a Help Desk environment or relevant experience.
• ITIL Processes Knowledge.
• Hands on experience with incidents and requests ticketing system (Fresh Service or ServiceNow)
• Capable of leading innovation initiatives, process improvement and standardization within the IT organization.
• Deep working knowledge supporting and maintaining Microsoft Windows 10 and Windows compatible applications in an enterprise environment
• Knowledge of core technologies including but not limited to Active Directory, WAN/LAN/Wi-Fi, Core Networking, Cloud Services, Video Conferencing fundamentals and printing.
• Hands on experience setting up and troubleshooting mobile devices.
• Experience with Endpoint Client Security software.
• Ability to pay attention to time management, as well as possessing analytical skills.
• Ability to showcase good leadership skills to carry team members along.
• Proficient in the English language (speaking, writing and comprehending).
• Ability to work weekends if needed.

Supplemental Qualifications:

• ITIL 4 Certification.
• COMPTIA A+, or Network+, or Security+, or HDI Certification.
• Hands on experience with System Center Configuration Manager or Microsoft Endpoint Manager.
• Hands on experience with Mobile Device Management Platforms – Jamf, Intune, AirWatch
• Help Desk oversight experience.
• Project management experience.

Position Summary:

The Senior General Ledger Accountant is responsible for ensuring the accurate and timely compilation, analysis, and reporting of accounting information in compliance with Generally Accepted Accounting Principles (GAAP) and company policies. This role oversees cash management, intercompany reconciliations, and general ledger maintenance for both domestic and international operations. The position requires close collaboration with internal and external stakeholders, providing technical expertise and support for audits, financial reporting, and month-end, quarter-end, and year-end close processes.

Job Details:

• Work from Home
• Monday to Friday | 10 PM to 7 AM Philippine Time
• *Following PH holidays

Job Description:

• Ensures accurate and timely compilation of accounting information, analysis and reporting in accordance with Generally Accepted Accounting Principles and Company policies and procedures.
• Perform Cash Management daily responsibilities to reconcile Oracle bank accounts for multiple bank accounts.
• Manage the monthly reconciliation of intercompany accounts and reporting between the company’s domestic and international entities.
• Support month-end, quarter-end and year-end accounting close for areas of functional responsibility. Activities performed include preparation of accruals, journal entries, account reconciliations, management reports and other financial analysis as required.
• Manage and analyze Cumulative Translation Adjustment (CTA) for foreign gain/loss adjustments for all entities. Will need to work with foreign local accountants to ensure transactions are reported accurately.
• Accurate and efficient maintenance of the general ledger accounts and associated duties including responsibilities as a GL super user supporting our subsidiary partners.
• Provide timely and accurate accounting information to internal customers on an ad hoc basis.
• Provide support for internal and external audit within assigned responsibilities.
• Provide supporting workbooks for SEC 10Q and 10K reporting.
• Responsible for ensuring accounting files and archives are maintained in accordance with company document retention policy.
• Provide guidance to other departments on accounting related matters.
• Other duties as required.

Qualifications:

• Bachelor’s degree, Accounting or related major.
• Knowledge of Oracle Financials including general ledger, accounts receivable, cash management required.
• Experience in accounting functions for multinational operations.
• Superior communication skills are required for frequent interaction with coworkers locally and internationally. This includes the ability to communicate at appropriate level to non-financial managers and international locations.
• Ability to manage heavy workload periods and meet deadlines.
• Strong experience with Oracle, Microsoft Office applications, especially Excel.
• Strong technical and analytical skills.

Position Summary
We are seeking an experienced Senior Full Stack Developer to join our team and play a critical role in the design, development, and maintenance of our software-as-a-service (SaaS) applications. The ideal candidate will possess deep expertise in back-end and front-end development, coupled with strong leadership and server administration skills. This role will involve close collaboration with project managers, team members, and other stakeholders to deliver high-quality, scalable, and efficient software solutions.

Work Arrangement: Work From Home (WFH)
Work Schedule: To be advised by the client

Responsibilities:

• Lead the design, development, and maintenance of SaaS web applications, ensuring scalability, performance, and reliability.
• Collaborate with project managers and team members to define project requirements, timelines, and deliverables.
• Manage server administration tasks, including configuration and maintenance of Ubuntu/Linux servers and SSH connections.
• Utilize Google Cloud Platform for hosting, deployment, and scalability of web applications.
• Develop and maintain back-end systems using PHP (OOP) and the Laravel framework.
• Design, optimize, and manage database systems, including MySQL and NoSQL databases.
• Implement and optimize data models to enhance performance and efficiency.
• Create, test, and maintain Restful APIs to support application functionality.
• Develop responsive and user-friendly front-end components using HTML, CSS, JavaScript, and the Vue.js framework.
• Ensure version control and code integrity using GitHub or similar platforms.
• Provide mentorship and guidance to junior developers, fostering a collaborative and growth-oriented team environment.
• Stay updated with emerging technologies and best practices to drive innovation and continuous improvement.
• Contribute to cross-functional projects and explore opportunities to utilize other programming languages and frameworks (e.g., Python, mobile app development).

Qualifications:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent work experience.
• Proven experience in full stack development with a focus on SaaS applications.
• Expertise in object-oriented programming (OOP) in PHP and the Laravel framework.
• Strong knowledge of database systems, including MySQL and NoSQL, with experience in data modeling and optimization.
• Proficiency in creating and maintaining Restful APIs.
• Advanced skills in front-end technologies, including HTML, CSS, JavaScript, and the Vue.js framework.
• Solid understanding of server administration, particularly with Ubuntu/Linux environments and SSH protocols.
• Experience with Google Cloud Platform or similar cloud hosting solutions.
• Familiarity with version control tools like GitHub and collaborative development workflows.
• Strong problem-solving skills, attention to detail, and a commitment to delivering high-quality code.
• Excellent communication and interpersonal skills with a proven ability to lead and mentor team members.
• Experience with additional programming languages, frameworks, or mobile app development is a plus.

Position Summary:

We are seeking a passionate Senior Full Stack Developer to join our dynamic team. In this role, you will take full ownership of the software development for our travel platforms. You’ll work autonomously to develop, maintain, and enhance our websites, ensuring an exceptional user experience for our global audience.

About the client:

The company is a leading force in LGBTQ+ travel, operating two of the world’s most prominent travel platforms. Their primary platform offers rich content, hotel bookings, and interactive features tailored for the LGBTQ+ community. Their secondary platform specializes in crafting luxury, tailor-made travel itineraries for clients worldwide.

Job Details

• Work Arrangement: Work from home
• Working Hours:
  • Onboarding Period: Monday to Friday, 3:00 PM to 12:00 AM Manila Time, for the first few months to facilitate collaboration and training.
  • Post-Onboarding: Once you are accustomed to the tasks, you may adjust your working hours. However, at least one day per week must have some overlap with regular UK working hours for team coordination.
• Holidays: Follow the UK Holidays

Responsibilities

• Full Stack Development
  • Develop and maintain the front-end and back-end of our main platform using PHP/Laravel, ReactJS/NextJS, HTML, CSS, and Tailwind CSS.
• Secondary Platform Enhancement
  • Improve our luxury travel website (WordPress-based) and manage our booking system built on Zoho Creator/Zoho Deluge.
• Technical SEO Optimization
  • Enhance site architecture and codebase with a focus on SEO best practices, including page speed optimization and schema implementation.
• Data Security & Compliance
  • Ensure robust data security and compliance with GDPR and other data protection regulations, particularly concerning sensitive user data.
• Cloud Infrastructure Management
  • Optimize our AWS infrastructure (EC2, RDS Aurora) and ensure seamless integration with Cloudflare services.
• Database Performance
  • Manage databases and enhance performance using caching technologies like Redis or Memcached.
• API Development
  • Develop and maintain RESTful APIs for integration with third-party platforms.
• Problem Solving & Continuous Improvement:
  • Continuously identify and solve problems, enhancing the platform’s functionality and user experience.
• Autonomous Project Management
  • Take initiative in project planning and execution, while effectively collaborating with our remote team.
• Community Engagement
  • Bring a genuine passion for the LGBTQ+ community and the travel industry, contributing ideas that enhance our platforms.

Qualifications

• Experience
  • Minimum of 5 years in full stack development in a senior role.
• Technical Skills
  • Proficient in PHP/Laravel and ReactJS/NextJS.
  • Strong understanding of HTML, CSS, and Tailwind CSS.
  • Experience with WordPress development is a plus.
  • Familiarity with Zoho Creator/Zoho Deluge is a plus.
  • Knowledge of technical SEO practices.
  • Experience with AWS services and Cloudflare.
  • Proficient in database management and caching strategies.
  • Skilled in developing RESTful APIs.
• Soft Skills
  • Ability to work independently and proactively.
  • Excellent problem-solving and analytical skills.
  • Strong communication skills.
  • Passionate about making a positive impact in the LGBTQ+ community.

Position Summary:

The Senior Cost Accountant is responsible for cost and inventory accounting, as well as period-end cost reporting and analysis for global operations. This role supports Manufacturing Operations through financial analysis, schedule preparation, and documentation. Additional responsibilities include accurate and timely preparation, analysis, and reporting of accounting data, as well as maintenance of the general ledger and other financial schedules.

Job Details:

• Work from Home
• Monday to Friday | 9 PM to 6 AM Philippine Time, occasional weekend work (4–6 hours) required once a month for period-end closing.
• *Following PH Holidays

Responsibilities:

• Analyzes and sets standard costs for new items purchased based on various reports.
• Analyzes and updates standard costs for existing items based on specific requests from Operations team members.
• Performs month-end, quarter-end and year-end cost accounting close activities including Oracle subledger close, preparation of accruals, allocations, journal entries and account analysis.
• Reconciles inventory subledgers to general ledger monthly and resolves discrepancies.
• Reconciles other Inventory and COGS related accounts to the general ledger.
• Reviews subledger interfaces, resolves exceptions and clears suspense items.
• Evaluates and maintains inventory reserves.
• Performs quarterly analysis on Warranty reserves.
• Maintains and updates reserves on Customer Service inventory monthly.
• Coordinates accounting with contract manufacturers and maintains consigned inventory records including analysis of consumption and buyback activity.
• Reviews and analyzes weekly Purchase Price Variance (PPV).
• Participates in the monitoring and analysis of product cost and cost reduction initiatives.
• Completes and maintains process documentation and ensures SOX 404 compliance for functional area of responsibility.
• Assists internal and external auditors including preparation of schedules and control narratives, supplies documentation and provides explanations.
• Provides financial analysis and schedules to other internal customers such as Tax, Corporate Consolidation, Financial Planning and Treasury.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree, Accounting or related major.
• 5+ years’ experience supporting an accounting department in data manipulation
• Cost/inventory accounting experience in a manufacturing environment required
• Experience in accounting functions for multi-state, multi-company operations
• Experience with ERP systems, preferably Oracle Financials
• Excellent analytical, oral and written communication skills
• Computer literate; experience with Microsoft Office and corporate computer systems – advanced Microsoft Excel ability
• Abilities in report writing, data import/export in Excel, pivot tables, writing macros, and crystal reporting
• Works autonomously as well as in a team setting
• Some overtime and weekend work required

Position Summary:

As a Senior Accountant at our growing company, you will play a pivotal role in the financial management and integrity of our operations. Your expertise will guide the account reconciliation process, manage monthly closings, and oversee the preparation of comprehensive financial statements. This role is critical in establishing and maintaining our financial health as we expand, offering a significant opportunity to shape and refine our accounting practices.

Job Details:

• Work from Home
• Monday to Friday | 4 PM to 1 AM Manila Time
• Following US Holidays

Responsibilities:

• Account Reconciliation: Conduct thorough reviews and reconciliations of accounts to ensure accuracy and compliance with financial policies.
• Financial Closing: Lead the month-end and year-end closing processes, including the preparation and analysis of journal entries, to ensure timely and accurate financial reporting.
• Financial Statements: Prepare and review monthly, quarterly, and annual financial statements, ensuring they meet regulatory and company standards.
• Chart of Accounts Management: Manage and optimize the chart of accounts to support efficient financial reporting and analysis.
• Process Improvement: Drive process improvements in the accounting department, enhancing efficiency, accuracy, and productivity.
• Compliance and Reporting: Ensure adherence to financial laws and regulations; support financial audits by providing necessary data and insights.
• Team Collaboration and Leadership: Collaborate with cross-functional teams to ensure cohesive financial strategies; mentor junior accounting staff to foster a high-performing team environment.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field.
• 3+ years of experience in accounting or a similar role, demonstrating a progression of responsibility and expertise in general accountancy.
• Current or previous experience working for one of the Big 4 accounting firms, showcasing a strong foundation in accounting principles and best practices.
• Proficiency in QuickBooks or similar ERP systems is highly valued but not required, with a deep understanding of adapting technology to streamline accounting processes.
• Comprehensive knowledge of Generally Accepted Accounting Principles (GAAP), financial procedures, and reporting requirements.
• Exceptional analytical, problem-solving, and organizational skills, with an ability to manage multiple priorities and meet deadlines.
• Strong leadership and communication skills, capable of driving team performance and engaging effectively with all organizational levels.
• A proactive approach to financial management, with a track record of identifying and implementing process improvements.
• Experience in a start-up or rapidly growing business environment is highly desirable, reflecting flexibility and adaptability to dynamic business needs.

Position Summary:

As a Sales Development Representative, your primary goal is client acquisition through effective scheduling of meetings for our Senior Sales Team. This role demands a proactive approach, exceptional pitching skills, and a solid understanding of IT and SAP recruitment. You will be instrumental in driving our business forward by securing meetings with key decision-makers in the IT industry

Job Details:

• Work from Home
• Monday to Friday | 8:30 am to 5:30 pm EST (8:30 pm to 5:30 am PH Time)

Responsibilities:

• Lead Generation and Meeting Scheduling: Utilize digital marketing data to identify potential clients and schedule meetings. Focus on engaging with IT Directors, CIO’s, SAP Program Directors, and HR Directors to introduce our specialized SAP recruitment services.
• Client Engagement: Conduct initial qualification of potential clients to assess their needs, whether for specific SAP roles, projects, or exploring new partnerships.
• Data-Driven Sales Strategies: Leverage intent data and outreach campaigns to maximize meeting bookings and develop a consistent sales pipeline.
• Performance Metrics: Achieve and surpass targets related to client meetings booked, number of pitches delivered, daily call volumes, and overall phone time.

Qualifications:

• Industry Knowledge: Deep understanding of the IT recruitment industry; with specific expertise in SAP is preferred.
• Sales Proficiency: Strong ability in delivering elevator pitches and closing sales engagements.
• Relationship Building: Excellent interpersonal skills to foster relationships and quickly connect with industry decision-makers.
• Strategic Planning: Skilled in identifying target clients and aligning sales strategies to business goals.
• Team Collaboration: Ability to work closely with Client Services Consultants ensuring a seamless transition and handover of new clients.

Position Summary:

The Research Analyst identifies, researches, and maintains property-level information including property attributes, space listings, lease transactions, sales transactions, and tenant information about occupancy in a property data set for their assigned metro for both member and non-member commercial real estate brokers. Data collected is input into the client’s system at a specified pace and at a 98% quality level requiring routine audits of database integrity performed by the team leads.

Job Details:

• Onsite Setup – Eastwood, Libis, QC
• Monday to Friday | 6 AM to 3 PM Manila Time

Responsibilities:

• Collect required fields for all modules located in the system including Property, Leasing, Tenant, Listing and Sales on all available properties in assigned metro through automated processes, telephone inquiry, online research, and other data sources.
• Extracts information from data sources, according to the specified data plan, and inputs the data into the system.
• Inputs and/or validates data collected by the Field Research Drive Teams into the software database.
• Perform routine audits to validate information and ensure consistency of data records in the system.
• Perform special project duties as assigned and required to support the business.

Qualifications:

• Knowledge of commercial or residential real estate is preferred but not required.
• Ability to read and follow a standard city/street map.
• Ability to navigate the internet efficiently and locate critical data points for property updating
• Ability to communicate with internal and external customers
• Accurate keyboarding skills and minimum 35 wpm typing speed.
• Customer service, quality written communication, and professional telephone skills.
• Must be self-directed, with the ability to plan daily, and weekly tasks with minimal supervision.
• MS Excel spreadsheet skills are highly preferred.

Position Summary

The Recruitment Divisional Manager will be responsible for building and leading a word class team of dedicated Engineering, Healthcare and Technology recruiters as part of an existing new project to create a Global Recruitment delivery hub in Manila. Overseeing the full end-to-end recruitment processes for clients, managing internal stake holder relationships, and ensuring each consultant and team meets their operational and financial targets. This role involves fostering a positive work environment, collaborating with our onshore Recruitment teams in Australia, the US and the UK, and delivering an exception service to our valued clients at every stage of the recruitment process.

Job Details:

• Eastwood Libis, QC (On-site)
• Monday to Friday | 7 AM to 4 PM (Manila Time)
• Following Australian Public Holidays

Responsibilities:

Team Leadership

• Hire, Lead and motivate a team of delivery focused recruiters to achieve targets.
• Provide coaching, mentorship, and conduct performance reviews.
• Design and implement training programs to develop team skills and empower team members to achieve their career goals.
• Foster a collaborative and positive team environment.

Recruitment Management

• Oversee the full recruitment lifecycle for assigned clients.
• Maintain a robust network of candidates to meet client needs.
• Stay updated on industry trends and best recruitment practices.
• Ensure compliance with company policies and industry regulations.

Client Relationship Management

• Manage and grow client relationships, ensuring satisfaction.
• Collaborate with Australian teams to understand client needs.
• Identify opportunities to expand key accounts.

Business and Financial Management

• Manage divisional finances, ensuring profitability.
• Develop and execute strategic plans to meet GP targets.
• Allocate resources effectively to meet business objectives.
• Monitor team KPIs and implement improvement strategies.

Company Representation

• Uphold and promote company values in all interactions.
• Inspire team performance through effective communication.
• Plan for team development and succession.

Qualifications and Experience:

• Proven experience in recruitment, preferably in engineering and/or healthcare sectors.
• Minimum of 5 years managing recruitment teams with a successful track record.
• Strong leadership, communication, and interpersonal skills.
• Experience in managing profit & loss and exceeding divisional GP targets.
• Proficiency with recruitment tools like LinkedIn, job boards, and ATS systems.

Skills and Competencies:

• Recruitment Expertise: Business management, talent pooling, client management, job matching.
• Leadership Skills: Financial and resource management, strategic planning, people development.
• Behavioral Competencies: Proactive approach, effective communication, alignment with company values.
• Organizational Skills: Excellent time management and the ability to multitask.
• Team Development: Commitment to mentoring and developing team members.

Position Summary:

The Project Accountant is an integral role within our organization, entrusted with the responsibility of managing project-level finances using Northspyre. With a focus on accurate financial recording and analysis, the ideal candidate will harness their expertise in these software platforms alongside Excel to ensure financial clarity and efficiency across all projects. This role is central to our financial health, demanding a candidate who is adept in navigating modern financial software and ensuring precise financial management.

Job Details:

• Work from home
• Monday to Friday | 9 AM to 6 PM EST
• *Following US Holidays

Accounting Responsibilities:

• Handling project-level finances through Northspyre, facilitating precise budgeting, and financial tracking for each project.
• Preparing financial statements, reports, and summaries to provide clear financial insights to the management team.
• Utilizing Excel for data analysis, budget forecasting, and financial reporting.
• Coordinating with project managers and other financial team members to ensure consistency in financial recording and analysis.
• Identifying financial discrepancies, resolving issues, and implementing improvements to prevent future financial errors.
• Provide necessary financial data to team members, ensuring accurate estimation and analysis for ongoing and future projects.

Administrative Responsibilities

• Assist the owner with email management, including sorting, prioritizing, and responding to important communications.
• Handle scheduling, meeting coordination, record keeping, and other administrative tasks for the team.

Qualifications:

• At least 3 years’ experience in bookkeeping or a related financial management role.
• Experience in Construction Accounting is preferred.
• Proficiency in QuickBooks and Excel is required; experience with Northspyre is highly desirable.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Excellent communication and interpersonal skills to foster effective collaboration with the financial team and project managers.
• Ability to manage multiple projects and meet deadlines, demonstrating a high level of organizational skills.
• Eager to learn new software and tools. Open to attending training sessions and workshops to enhance skills.
• Strong ability to research and implement new processes and tools to improve operational efficiency.

The Prior Authorization Staff plays a crucial role in ensuring timely and accurate authorization for patient infusions. This position requires meticulous attention to detail, effective communication skills, and a commitment to patient advocacy. The successful candidate will be responsible for submitting clinical information, following up on denials, coordinating with pharmacies, and monitoring infusion schedules to ensure all necessary authorizations are in place.

Job Details:

• Work from Home
• 08:00 AM – 05:00 PM EST (08:00 PM – 05:00 AM Manila Time)

Responsibilities:

• Submit accurate clinical information to obtain prior authorization for patient infusions.
• Follow up on denials by submitting appeals and scheduling peer-to-peer discussions when necessary.
• Review and submit prescriptions to pharmacies in accordance with prior authorization requirements.
• Monitor infusion schedules and confirm that all required authorizations are on file prior to patient appointments.
• Collaborate with healthcare providers and insurance companies to ensure seamless authorization processes.
• Utilize CoverMyMeds software efficiently to streamline prior authorization procedures and enhance productivity.
• Maintain detailed records of authorization activities and communicate updates to relevant stakeholders as needed.

Qualifications:

• Previous experience in medical prior authorization is required.
• Familiarity with CoverMyMeds software is advantageous.
• Strong organizational skills and attention to detail are essential.
• Excellent communication and interpersonal abilities.
• Ability to work independently and prioritize tasks effectively.
• Knowledge of healthcare regulations and insurance policies related to prior authorization processes.

Position Summary:

We are seeking a detail-oriented and experienced Prior Authorization Specialist – Behavioral Health to join our growing team. In this role, you will be responsible for verifying insurance eligibility, following up on prior authorizations, and ensuring that all necessary documentation is in place for accurate billing. The successful candidate will possess excellent communication and organizational skills, as well as the ability to work independently and as part of a team.

Job Details:

• Work from home
• Monday to Friday | 9:00 PM to 6:00 AM Manila Time
• *Following US Holidays

Responsibilities:

• Monitor, track prior authorization statuses, and follow up on authorization requests to ensure timely processing and approval.
• Coordinate with facilities and the Utilization Review (UR) team to manage cases.
• Ensure timely and efficient communication through emails and other correspondence.
• Verify insurance eligibility and benefits for patients, ensuring all information is accurate and up to date.
• Maintain thorough and accurate records of all prior authorization requests, approvals, and denials.
• Communicate effectively with healthcare providers, patients, and insurance companies to resolve any issues related to prior authorizations and insurance verification.
• Collaborate with other team members, including medical billers and coders, to ensure efficient and accurate billing processes.
• Stay informed on the latest changes and updates to insurance policies, procedures, and regulations, applying this knowledge to the prior authorization process.
• Other duties as assigned by the management.

Qualifications:

• Minimum of 2 years’ experience in medical insurance verification, prior authorization, or a related role in the US Healthcare Industry.
• Experience in behavioral health and substance use disorder facilities (PHP and RTC levels of care preferred) is required.
• Familiarity with medical terminology, diagnostic codes (ICD-10), and procedure codes (CPT). Knowledge of insurance policies, procedures, and regulations, including Medicare, Medicaid, and private insurance companies
• Strong computer skills, including proficiency in Microsoft Office Suite and electronic health record systems.
• Candidates must have excellent written and verbal communication skills and be well-versed in crafting punctual and professional emails.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and prioritize effectively.
• Ability to work independently and as part of a team in a fast-paced, deadline-driven environment.
• Experience working with electronic health record (EHR) systems, medical billing software, and insurance verification tools.

Job Summary:

We are seeking a detail-oriented and experienced Prior Authorization Specialist to join our growing team. In this role, you will be responsible for verifying insurance eligibility, obtaining prior authorization for medical services, and ensuring that all necessary documentation is in place for accurate billing. The successful candidate will possess excellent communication and organizational skills, as well as the ability to work independently and as part of a team.

Job Details:

• Prior Authorization Specialist
• Work from home
• Monday to Friday | 8 PM to 5 AM Manila Time
• *Following US Holidays

Responsibilities:

• Verify insurance eligibility and benefits for patients, ensuring all information is accurate and up to date.
• Obtain prior authorizations for medical services, working closely with healthcare providers, insurance companies, and patients.
• Maintain thorough and accurate records of all prior authorization requests, approvals, and denials.
• Communicate effectively with healthcare providers, patients, and insurance companies to resolve any issues related to prior authorizations and insurance verification.
• Monitor and track prior authorization statuses, following up as needed to ensure timely processing and approval.
• Collaborate with other team members, including medical billers and coders, to ensure efficient and accurate billing processes.
• Stay informed on the latest changes and updates to insurance policies, procedures, and regulations, applying this knowledge to the prior authorization process.

Qualifications:

• Minimum of 2 years experience in medical insurance verification, prior authorization, or a related role
• Familiarity with medical terminology, diagnostic codes (ICD-10), and procedure codes (CPT)
• Knowledge of insurance policies, procedures, and regulations, including Medicare, Medicaid, and private insurance companies
• Strong computer skills, including proficiency in Microsoft Office Suite.
• Excellent verbal and written communication skills, with the ability to effectively communicate with healthcare providers, patients, and insurance companies.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and prioritize effectively.
• Ability to work independently and as part of a team in a fast-paced, deadline-driven environment.
• Experience working with electronic health record (EHR) systems, medical billing software, and insurance verification tools.

Position Summary:

We are seeking a skilled Power Platform Developer to design, develop, and maintain solutions within the Microsoft Power Platform ecosystem. The ideal candidate will have expertise in Power Apps (Canvas and Model-Driven Apps), Power Automate, Power BI, and Power Virtual Agents, as well as the ability to integrate these solutions with other Microsoft services and third-party applications. This role will involve collaborating with business stakeholders to gather requirements, deliver custom solutions, and ensure that all implementations are scalable, maintainable, and secure. Additionally, you will provide technical support, training, and apply DevOps practices to automate deployment, monitoring, and management of Power Platform solutions.

Job details:

• Monday to Friday
• Work from home

Responsibilities:

• Design, develop, and maintain applications using Microsoft Power Apps (Canvas and Model-Driven Apps).
• Automate business processes and workflows using Power Automate.
• Create data visualization and reporting solutions using Power BI.
• Develop and manage chatbots using Power Virtual Agents.
• Build and customize Power Pages using JavaScript and other web technologies.
• Integrate Power Platform solutions with other Microsoft services and third-party applications.
• Collaborate with business stakeholders to gather requirements and deliver custom solutions.
• Ensure solutions are scalable, maintainable, and secure.
• Provide technical support and training to users.
• Implement and manage SQL databases to support Power Platform solutions.
• Apply DevOps practices to automate deployment, monitoring, and management of Power Platform solutions.
• Stay updated with the latest features and updates in the Microsoft Power Platform.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proven experience as a Power Platform Developer or in a similar role.
• Strong knowledge of Microsoft Power Platform products, including Power Apps, Power Automate, Power BI, and
• Power Virtual Agents.
• Proficiency in JavaScript, HTML, and CSS for customizing Power Pages.
• Experience with relational databases (e.g., SQL Server, Dataverse).
• Familiarity with Azure services and integrations.
• Experience with DevOps practices and tools (e.g., Azure DevOps, Git).
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.

Position Summary

The Operations Assistant plays a key role in supporting the seamless execution of On-Board Courier (OBC), Ground Expedite, and Travel Agent solutions. This role involves creating and managing budgets, monitoring shipments, handling customer interactions, and booking travel arrangements. The ideal candidate will possess strong organizational and communication skills, ensuring efficient operations and excellent customer service.

Job Details:

• Work from Home
• Monday to Friday | 7 AM to 4 PM – Philippine Time
• Following US Holidays

Responsibilities

• Proposal and Budget Management:
  Create and manage budget proposals for On-Board Courier, Ground Expedite, and Travel Agent solutions.

• Shipment Oversight:
  Monitor and supervise ongoing On-Board Courier and road shipments, addressing unexpected issues promptly to ensure smooth operations.

• Customer Service:
  Handle customer inquiries and interactions via telephone, email, instant messaging, and other communication channels.

• Travel Reservations:
  Book, modify, and ticket flight reservations using a global distribution system (GDS).

• Courier Coordination:
  Assign freelance air couriers to On-Board Courier missions, providing detailed instructions and supervision to ensure successful delivery.

Qualifications

• Proven experience in logistics, travel coordination, or a similar operational role.
• Proficiency in using a global distribution system (GDS) for flight reservations.
• Excellent problem-solving skills and the ability to manage unexpected issues effectively.
• Strong customer service skills with experience in handling inquiries through multiple communication channels.
• Ability to manage budgets and create detailed proposals.
• Exceptional organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Flexibility to adapt to dynamic operational requirements.

Job Summary:

MasTec is seeking a full-time OSP Designer in support of a large-scale telecommunications project for both OSP Fiber and Copper Networks. Position requires experience with outside plant in aerial, buried and/or underground facilities. The OSP Engineer must work cohesively with the Field PM.

Job Details:

• OSP Design Engineer
• Work from Home
• Monday to Friday | 9 PM to 6 AM Manila time

Responsibilities:

• Receive field data collected, analyze local and wide area network systems, and provide fiber route design in accordance with customer specifications and guidelines.
• Read and understand road prints, utility maps, and as-builts to identify conflicts with existing facilities.
• Collaborate with any necessary vendor, as well as internal GIS and CAD teams to produce all required documentation for application packages.
• Follow very specific and detailed procedures already implemented while remaining flexible enough to readily adapt to changing standards and procedures without notice.
• Coordinate with project team for forecasting, scheduling, resources management, and quality assurance.
• Review project deliverables for accuracy and apprise project management team of risks, issues, and recommended mitigations.
• Work in tandem with various managers across the project to identify scope creep, manage to change orders, and complete routine billing.
• Ensures the integrity of the customer access network is maintained and provides support for the deployment of access technologies.
• Assist with as-built package completion and delivery as well as billing closeout.

Qualifications:

• Sound OSP engineering experience deploying fiber optic and/or Copper networks – Knowledge of engineering principles within OSP job related functional area including general practices, procedures and industry standards.
• Knowledge of fiber optic and/or copper counts, fiber assignments, and splicing schematics in all OSP environments.
• Knowledge of engineering tools including ARAMIS, IQGEO, NDS, OCALC, AutoCAD preferred.
• Proficient in Adobe, Microsoft Word, Excel, and Outlook.
• Possess STRONG communication & PEOPLE skills
• Strong language skills are required, both oral & written
• Show a “sense of urgency” to get the job done to meet all due dates
• Follow-up with our customer and provide a status of any and all assigned work
• Proven ability to communicate effectively at multiple levels: from team members to executive management.

Position Summary:

The NOC Technician Level III serves as a reliable and trusted resource for the deployment, maintenance, monitoring and reviewing of servers, network infrastructure, system backups, anti-virus protection, patch management, and various other tools. The Systems Engineer is also responsible for continual systems improvement through the identification and resolution of common issues through scripting to reduce the number of alerts per end point.

Job Details:

• Work from Home
• Monday to Friday | 10 PM to 7 AM Philippine Time
• *Following US Holidays

Responsibilities:

• Utilize automated monitoring systems to identify, troubleshoot, and resolve common problems on

• desktops, laptops, servers, networking devices, and related software

• Manage tickets on the NOC service board verifying that all tickets are updated and have proper

• notes in them before resolution

• Create scripts and automation using best practices to help streamline processes, reduce the number

• of alerts per end point, and improve response times

• Resolve complex issues escalated by junior NOC technicians

• Troubleshoot and audit client backup issues

• Assist with patch management, and reboot schedules

• Work directly with vendors for issues or outages

• Review current monitoring tools to ensure best practices are implemented

• Conduct automated and manual software installations

• Communication with Service Desk team members before, during, and after maintenance as well as

• when any major issues are identified

• Assist with onboarding and offboarding of clients which typically includes installing or removing

• agents or software provided by Hitek Data.

• Understand Hitek Data’s offerings and products in relation to the tools to implement and maintain

• proper monitoring

• Document processes, procedures, and system baselines related to duties and responsibilities

• Account for time with a high level of accuracy within our ticketing system

Qualifications:

• Understanding of the following:

• PowerShell or other scripting languages

• Backup scheduling and archive management, and window services that support them

• SNMP protocol and SNMP monitoring platforms

• Direct involvement with PSA, RMM, and network monitoring tools required (administration is a plus)

• ConnectWise experience preferred

• 1-2 years of previous help desk or NOC role

• Prior MSP experience preferred

Skills Required for Success:

• Microsoft Windows Server Active Directory, Group Policy, and Replication Management & Troubleshooting

• Virtualization: VMware vSphere and vCenter Management

• ConnectWise Automate Monitoring and Scripting

• Nessus Vulnerability Scans

• Microsoft Windows 10 & 11

• Microsoft Office/365 Applications

• Microsoft 365 Administration and Migration

• LAN/WAN, DNS, DHCP, and Domain Controllers

• Networking knowledge including solid fundamentals of Layers 2 & 3 as well as practical experience creating and managing VLANs

• General Firewall Setup and Administration

• Wireless Network Configuration & Troubleshooting

• Printer/Scanner Setup & Configuration

• Experience with Client Applications such as Adobe, Bluebeam, etc.

• Veeam, Datto, or similar experience

• Strong verbal and written communication skills

• Compassionate, empathetic disposition

• Exceptional attention to detail and a sense of urgency

• Active listener who displays a spirit of teamwork and collaboration

• Proficient in time management and organization both individually and on the behalf of others

• Energetic, self-motivated, and well-organized

• Critical thinking skills to properly prioritize and meet deadlines

• Proven ability to solve problems of a complex nature

• Accountable and Reliable Common Certifications:

• IT Certifications: CompTIA A+, Network+, Security+, Cisco, Microsoft, ITIL Certifications – at least 1 preferred

Position Summary:

The Medical Insurance Collector is responsible for managing accounts receivable (A/R) to ensure timely and accurate payment from insurance carriers. This role focuses on resolving outstanding claims, handling denials and rejections, and ensuring compliance with insurance guidelines and regulations. The ideal candidate will have experience with insurance portals, appeals, and gastroenterology billing, as well as the ability to work collaboratively in a team environment.

Job Details:

Medical Insurance Collector

Work from Home

Monday to Friday | 9 PM to 6 AM (PH Time)

*Following US Holidays

Responsibilities:

• Work on outstanding A/R to secure payments from insurance carriers.

• Utilize insurance web portals to upload appeals and supporting documents.

• Analyze and interpret Explanation of Benefits (EOBs) to identify payment discrepancies.

• Ensure claims are reimbursed at the correct contracted rates.

• Address and resolve claim rejections and denials efficiently to expedite payment.

• Prepare and submit detailed appeals to insurance carriers when necessary.

• Maintain a thorough understanding of insurance carrier guidelines, including those for government and commercial payers.

• Collaborate with the billing team to meet department goals and deadlines.

Qualifications:

• Minimum of two (2) years’ experience in medical billing and collections.

• Familiarity with GMed software and gastroenterology billing processes is an advantage.

• Comprehensive knowledge of insurance guidelines, regulations, and payer-specific products.

• Proficiency in reading and interpreting EOBs.

• Demonstrated ability to work effectively with government and commercial payers.

• Strong skills in writing and submitting appeals.

• Ability to work effectively in a collaborative, team-oriented environment.

Summary:

The Medical Billing Specialist-Payment Posting is responsible for ensuring the timely and accurate payment of medical services rendered to our client’s patients. This includes charge entry, collecting payments from insurance companies, and providing exceptional customer service.

Job Details:

• Medical Billing Specialist- Payment Posting
• Work from home
• Monday to Friday | 8:00 PM-5:00 AM Philippine Time
• *Candidates who are residing in the metro area are preferred.

Responsibilities:

• Process payments received and create batches for posting.
• Identify underpayments and prepare appeals documents.
• Code claims accordingly with CPT and ICD 10s codes.
• Submit claims to clearinghouses and update or review claims corrections.
• Communicate with patients, providers, and payers to check eligibility, pre-certify, or follow up on claims and appeals
• Perform other duties as assigned by management

Qualifications:

• At least 3 years of experience in US Healthcare.
• Knowledge of medical billing codes, including CPT and HCPCS coding, claims modifiers, and ICD-10 diagnosis coding
• Familiarity with Revenue Cycle Management (RCM) systems, Practice Management Systems (PMS), and tools.
• Understanding of different types of insurance coverages and claims, including Health, Workers’ Comp, and Auto
• Ability to read and interpret EOBs (Explanation of Benefits)
• Experience with coordinating with insurance companies.
• Strong adaptability and ability to learn quickly
• Proven efficiency and punctuality in completing tasks.

Summary:

The primary responsibility of the Medical Billing Specialist – Collections is to assist our clients in collecting payments from the insurance companies for their medical services rendered to their patients. This includes charge entry and providing exceptional customer service.

Job Details:

Medical Billing Specialist – Collections

Work from home

Monday to Friday | 8:00 PM to 5:00 AM (Manila)

*Following US Holidays

Responsibilities:

• Review/Analyze explanation of benefits (EOB), Remittance Advice, and Denials from Payers to drive resolution for account receivables.

• Preparation and analysis of aging reports.

• Use all channels available to resolve and collect account receivables with payers which includes but is not limited to utilizing payer portals and outbound calls to the provider desk.

• Review or update claims corrections and uploads required documents in our clearinghouse portals.

• Identifying underpayments and preparing documents for appeals

• Creating batches and post-received payments.

• Code claims accordingly with CPT and ICD 10s codes.

• Perform other duties assigned by the management.

• Post charges to create a claim and submit it to our clearinghouses.

• Contact patients, providers, and payers to check eligibility, pre-cert, or follow up on claims/appeals.

• Ability to work well independently and communicate efficiently and respectfully with patients and insurance representatives.

• Identify billing errors and denials, by understanding the problem and resubmit corrected claims or take other appropriate action to resolution.

Qualifications:

• At least 3 years of experience in Medical Billing and Collections.

• Knowledge of medical billing codes, including CPT and HCPCS coding, claims modifiers, and ICD-10 diagnosis coding.

• Familiarity with Revenue Cycle Management (RCM) systems, Practice Management Systems (PMS), and tools.

• Understanding of different types of insurance coverages and claims, including Health, Workers’ Comp, and Auto

• Ability to read and interpret EOBs (Explanation of Benefits)

• Experience with coordinating with insurance companies.

• Strong adaptability and ability to learn quickly.

• Proven efficiency and punctuality in completing tasks.

• Previous experience in Orthopedic, Spine Surgery and Pain Management Specialty a plus.

Job Summary:

We are seeking a Medical Billing Specialist – Charge Entry who has an extensive experience in data entry for medical billing, coding, and charges in the US Healthcare Industry. You will be responsible for carefully reviewing various types of Data given by clients. You will be working with data from demographics, patient billing, and insurance information gathering. Aside from this, you will also be doing other tasks related to billing such as collecting payments from insurance companies, payment posting, and providing exceptional customer service.

Job Details:

• Medical Billing Specialist – Charge Entry
• Work from home
• Monday to Friday | 8:00 PM to 5:00 AM (Manila)
• *Following US Holidays

Responsibilities:

• Prompt response to requests for information, both internally and externally
• Timely and accurately enter charges from super bills and demographic reports.
• Expert ability to add specific data such as modifiers, payer specific information, including authorization criteria, CPT and ICD-10 code and dates.
• Processing and discrepancy reconciliation and closing of charge batches across all systems.
• Ability to successfully track and follow up on information requests to and from the practice.
• Other duties as assigned.

Qualifications:

• At least 2 years’ Experience in a similar role.
• Effective oral and written communication skills
• Knowledge of medical billing codes, including CPT, claims modifiers, and ICD-10 diagnosis coding.
• Familiarity with Revenue Cycle Management (RCM) systems, Practice Management Systems (PMS), and tools.
• Understanding of different types of insurance coverages and claims, including Health, Workers’ Comp, and Auto
• Ability to read and interpret EOBs (Explanation of Benefits)
• Experience with coordinating with insurance companies.
• Strong adaptability and ability to learn quickly.
• Proven efficiency and punctuality in completing tasks.

Position Summary:

We are looking for an experienced Medical Billing Specialist – AR and Charge Entry to join our healthcare team. This role requires a minimum of 3 years of experience in Accounts Receivable (AR) and proficiency in English due to frequent interactions with patients. The ideal candidate will have extensive knowledge of Practice Management (PM) and Electronic Medical Record (EMR) systems. As a vital member of our team, you will ensure accurate and efficient medical billing processes without management responsibilities.

Job Details:

• Work from home
• Monday to Friday | 9 PM to 6 AM Manila Time
• *Following US Holidays

Responsibilities:

• Customer Support: Provide excellent customer service by addressing patient and healthcare provider inquiries related to medical billing and insurance claims. Explain billing information clearly and empathetically.
• Billing Inquiries: Assist patients with questions regarding billing statements, insurance coverage, and payment options. Translate complex billing information into understandable terms.
• Claims Processing: Review and process insurance claims, ensuring accuracy and completeness of all necessary information. Rectify any discrepancies or errors in submissions.
• Payment Verification: Verify insurance eligibility, benefits, and authorizations. Confirm the accuracy of patient information and insurance details for claims processing.
• Dispute Resolution: Address and resolve billing disputes, discrepancies, and denied claims. Collaborate with insurance companies and healthcare providers for efficient problem-solving.
• Documentation: Maintain detailed records of customer interactions, billing inquiries, and resolutions. Ensure proper documentation and filing of all billing and insurance information.

Qualifications:

• Minimum of 3 years experience in medical billing, specifically in Accounts Receivable.
• Proficiency in English with excellent verbal and written communication skills.
• Extensive experience with PM/EMR systems.
• Strong understanding of medical billing processes, insurance claims, and payment verification.
• Ability to explain complex billing concepts clearly and empathetically to patients.
• Proven track record in dispute resolution and claims processing.
• Exceptional organizational skills and attention to detail for accurate documentation and record-keeping.

Position Summary:

The Medical Billing Specialist will be responsible for managing and processing medical claims, ensuring accuracy, and maintaining compliance with relevant regulations. This role requires expertise in using Medisoft and/or eCW for payment posting, as well as a strong understanding of out-of-network health Insurance, Workers’ Compensation, and Personal Injury Protection (PIP) claims in the U.S. The ideal candidate will be detail-oriented, capable of working in a fast-paced environment, and possess strong analytical skills.

Job Details:

• Medical Billing Specialist
• Work from home
• Monday to Friday| 8 PM to 5 AM Manila Time

Responsibilities:

1. Payment Posting:
   • Accurately post payments using Medisoft and/or eCW
   • Reconcile posted payments with Explanation of Payments
   • Identify and correct any discrepancies in payment posting
2. Claims Management:
   • Process and manage Out of Network Health Insurance, Workers Compensation, and PIP claims
   • Ensure timely and accurate submission of claims
   • Follow up on unpaid or denied claims to ensure maximum revenue realization
3. Data Analysis and Reporting:
   • Analyze billing data to identify trends, errors, and opportunities for improvement
   • Prepare and submit reports on billing activities and outcomes
   • Collaborate with the management team to develop strategies for optimizing billing processes
4. Compliance and Documentation:
   • Maintain up-to-date knowledge of industry regulations and compliance
     requirements
   • Ensure all billing activities are compliant with relevant laws and guidelines
   • Accurately document all billing and claims activities

Qualifications:

• Proven experience using Medisoft and/or eCW (eClinicalWorks) for payment posting
• Strong knowledge of Out of Network Health Insurance, Workers Compensation, and PIP claims in the U.S
• Exceptional attention to detail and accuracy
• Ability to work efficiently in a fast-paced environment
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)

Position Summary:

The primary responsibility of the Medical Billing Specialist is to assist our clients in collecting payments from the insurance companies for the medical services rendered to their patients. Secondary responsibilities may include charge entry, payment posting, and customer service.

Job Details:

Medical Billing Specialist

Work from home

Monday to Friday| 8 AM to 5 PM (EST)

Responsibilities:

• Creating batches and post-received payments.
• Identifying underpayments and preparing documents for appeals.
• Code claims accordingly with CPT and ICD 10s codes.
• Post charges to create a claim and submit it to our clearinghouses.
• Review or update claims corrections and upload required documents in our clearinghouse portals.
• Contact patients, providers, and payers to check eligibility, pre-cert, or follow up on claims/appeals.
• Perform other duties assigned by the management.

Qualifications:

• At least 2 years’ Experience in a similar role.
• Effective oral and written communication skills
• Knowledge of medical billing codes, including CPT, claims modifiers, and ICD-10 diagnosis coding.
• Familiarity with Revenue Cycle Management (RCM) systems, Practice Management Systems (PMS), and tools.
• Understanding of different types of insurance coverages and claims, including Health, Workers’ Comp, and Auto
• Ability to read and interpret EOBs (Explanation of Benefits)
• Experience with coordinating with insurance companies.
• Strong adaptability and ability to learn quickly.
• Proven efficiency and punctuality in completing tasks.

Position Summary:

We are seeking a highly skilled Level-2 Tech Support professional with a strong technical IT background and a comprehensive understanding of Windows, networking, and business processes related to Point of Sale (POS) systems. The ideal candidate will have experience in a challenging support environment and demonstrate fluency in English with excellent communication skills. This role requires a flexible 40-hour work week, including weekends, and a strong technical motivation to learn and grow within the field.

Job Details:

• Work from home
• Training and Work Schedule:
• Week 1: Tuesday, Wednesday, Thursday, and Friday (7AM to 4PM). Sat-Sun (RD). Monday (7AM to 4PM)
• Week 2: Tuesday, Wednesday, Thursday (6PM to 12AM). Friday (RD). Saturday (8AM to 8PM). Sunday (9AM to 7PM). Monday (RD)
• Week 3: Tuesday, Wednesday, Thursday, and Friday (7AM to 4PM). Sat-Sun (RD). Monday (7AM to 4PM)
• Week 4: Tuesday, Wednesday, Thursday (6PM to 12AM). Friday (RD). Saturday (8AM to 8PM). Sunday (9AM to 7PM). Monday (RD)

Responsibilities:

• Provide Level-2 technical support for our client’s systems, ensuring prompt and effective resolution of customer issues.
• Troubleshoot and resolve technical problems related to Windows operating systems, networking, and POS business processes including end-of-day balancing, stocktaking, and bank EFTPOS & accounting integrations.
• Write and maintain scripts for task automation to improve efficiency and service delivery.
• Manage and troubleshoot databases at a core level, specifically SQL and Firebird.
• Offer support and guidance on WAN infrastructure and VPN configurations.
• Participate in system upgrades and database troubleshooting, ensuring minimal downtime and disruption to services.
• Maintain clear and effective communication with customers and team members, documenting issues and solutions thoroughly.
• Supervise and manage support service teams when required, ensuring high standards of service and support.
• Continuously seek to improve technical skills and knowledge through training and practical experience.

Qualifications:

• Extensive knowledge and experience with WAN infrastructure and VPNs.
• Proficiency in scripting for task automation.
• Strong database management skills, particularly with SQL and Firebird.
• High level of IT capability, with a history of managing or supervising support services teams.
• Experience working in a challenging support environment, specifically with POS systems.
• Fluent English speaking with excellent communication skills.
• Flexible to work a 40-hour week, including weekends.
• Demonstrated technical motivation and desire to grow skills, particularly in systems upgrades and database troubleshooting.

Job Summary

The Lease Abstractor is responsible for all aspects of lease administration, including lease abstraction, quality review, and portfolio management. This role ensures the accurate and efficient processing of lease data records and fulfills reporting requirements. The Lease Abstractor may work independently or as part of a team to maintain the integrity and accuracy of lease information within the organization’s database.

Job Details:

• Hybrid Setup | 3 days Onsite & 2 days WFH – Eastwood Libis, QC
• Monday to Friday | 6 AM to 3 PM (Manila time)
• *following AU holidays

Responsibilities:

• Lease Data Management
  • Extract essential data from real estate lease documents, including terms, conditions, financial details, and key dates.
  • Input extracted lease information into the system database, adhering to established standards and protocols.
  • Maintain the lease database by updating records when leases or subleases are amended, new locations are added, leases expire or are terminated, or properties are acquired or sold.
• Quality Assurance
  • Conduct thorough quality reviews of lease data abstraction to ensure accuracy and completeness.
  • Flag discrepancies for additional review and collaborate with team members to resolve outstanding data issues.
  • Ensure all data meets organizational quality standards and compliance requirements.
• Portfolio Management
  • Continuously maintain and manage the lease portfolio to ensure all records are current, properly categorized, and easily accessible.
  • Monitor lease expiration dates and other key milestones to proactively address renewals or terminations.
• Reporting
  • Prepare and deliver accurate lease reports as required by management or other stakeholders.
  • Ensure all reporting outputs are correctly formatted, timely, and adhere to organizational standards.
• Database Maintenance
  • Continuously update and maintain the lease database to ensure all information is current and properly categorized.
  • Perform regular audits of the database to ensure data integrity and accuracy.
• Collaboration and Communication
  • Work effectively within a team environment, sharing knowledge and assisting team members as needed.
  • Communicate with internal departments and external parties to gather necessary lease information and resolve issues.
• Compliance and Best Practices
  • Ensure all lease administration practices comply with company policies and relevant legal regulations.
  • Stay updated on industry best practices and incorporate them into lease administration processes.

Qualifications:

• Bachelor’s degree in Business Administration, Finance, or a related field is preferred.
• At least 2 years experience in lease administration, real estate, or a similar role.
• Familiarity with lease abstraction and data management processes.
• Exceptional attention to detail and accuracy in data entry and analysis.
• Strong analytical and problem-solving abilities.
• Proficiency in using lease management software and Microsoft Office Suite.
• Excellent organizational and time management skills to handle multiple tasks and deadlines.
• Effective written and verbal communication skills.
• Ability to work independently and collaboratively within a team.

Position Summary:

As a Learning Experience Designer, you will play a pivotal role in crafting engaging and effective learning experiences within Canvas and other products. Leveraging a blend of learning science and user experience design principles, you will create, update, and customize content within the Learning Management System (LMS). Your responsibilities will include developing storyboards, video scripts, and multimedia content, ensuring alignment with WCAG guidelines, and evaluating the impact of software updates on existing learning experiences.

Job Details:

• Eastwood, Libis, Quezon City (On-site)
• Monday to Friday | 4 PM to 1 AM Philippine Time

Responsibilities

• Develop learning experiences within Canvas and other products by integrating learning science and user experience design principles.
• Create, update, and customize learning content using a variety of multimedia elements such as video, images, and text.
• Maintain thorough documentation on administrative processes and other relevant procedures.
• Collaborate closely with internal teams to provide status updates and gather requirements for learning experience projects.
• Craft storyboards and video scripts for new learning experiences, ensuring clarity and effectiveness.
• Evaluate software updates of products to assess their impact on existing learning experiences.
• Produce high-quality audio and video content using tools like Camtasia.
• Ensure that all content created adheres to WCAG guidelines for accessibility.
• Utilize visual design skills to enhance the overall aesthetic and user experience of learning materials.

Qualifications

• Minimum of 2 years of experience in building e-learning content.
• Proven track record of designing e-learning experiences incorporating graphic design assets and video content for asynchronous learning.
• Experience in Canvas is a plus
• Proficiency with Camtasia or similar video editing software.
• Strong editing skills and experience in creating compelling video content.
• Familiarity with basic HTML editing and tags.
• Experience using graphic design software such as Illustrator, Photoshop, or Google Draw.
• Understanding of WCAG guidelines and experience in evaluating e-learning content for alignment with accessibility standards.
• Project management experience is a plus.

Position Summary:

The Junior Accountant will provide support to the financial department by managing daily accounting tasks. You will be part of a team of professionals working to maintain order and transparency for the company’s finances. Preparing financial statements and reporting are a large part of the junior accountant’s day-to-day work. The ideal candidate will be well-versed in accounting principles and able to work comfortably with numbers and attention to detail. The goal is to contribute to the overall efficient operation of the department and help the company be fully aware of its financial condition. This way it can make the right decisions and accomplish long term success.

Job Details:

• Junior Accountant
• Work from Home
• Monday to Friday | 8:00 PM to 5:00 AM Manila Time (Night Shift)

Responsibilities:

• Post and process journal entries to ensure all business transactions are recorded.
• Update accounts receivable and issue invoices.
• Update accounts payable and perform reconciliations.
• Assist in the processing of balance sheets, income statements and other financial statements according to legal and company accounting and financial guidelines.
• Assist with reviewing of expenses, payroll records etc. as assigned.
• Update financial data in databases to ensure that information will be accurate and immediately available when needed.
• Prepare and submit weekly/monthly reports.
• Assist senior accountants in the preparation of monthly/yearly closings.
• Assist with other accounting projects.

Qualifications:

• BSc/Ba in accounting, finance or relevant field.
• Proven experience as a junior accountant.
• Excellent knowledge of MS Office and familiarity with relevant computer software such as Yardi Qualifications (ACA, ACCA or CIMA) is a plus but not required.
• Excellent organizing abilities.
• Great attention to detail.
• Good with numbers and figures and an analytical acumen.
• Good understanding of accounting and financial reporting principles and practices.

We are currently seeking an experienced IT Helpdesk Tier 3 Support Specialist to join our team. The successful candidate will be responsible for monitoring the support queue, evaluating incidents, and ensuring their appropriate prioritization and assignment. The role involves managing the support inbox, collaboration workspaces, databases, applications, servers, and network ecosystems. The Help Desk Tier 3 Support Specialist will also maintain test environments, development spaces, and provide proactive support through event management and monitoring activities.

What’s in it for you?

• Health Insurance (HMO)
• Competitive Salary
• Expanded maternity leave up to 120 days
• Allowances
• Paid Time offs (Vacation Leaves Are Convertible to cash if unused)
• Companywide events
• Fun & Relaxed environment

Job Details:

• IT Helpdesk Tier 3 Support Specialist
• Eastwood Libis, QC (Work from Home)
• Work Schedule: Tuesday to Saturday | 7 AM to 4 PM
• Training Schedule: Monday to Friday | 7 PM to 4 AM (4 to 6 weeks)

Responsibilities:

• Monitor the support queue and evaluate the incidents logged, ensuring they are correctly prioritized and assigned to appropriate support resources for the fastest possible resolution.
• Provide feedback on incidents that are missing information or have been mis-assigned, contributing to continuous improvement in the support process.
• Manage and maintain the appropriate databases, applications, servers, or network ecosystems to ensure the stability and performance of the support environment.
• Maintain the support environment for building and maintaining test environments and development spaces, collaborating with other teams as needed.
• Offer proactive support through event management and other monitoring activities, identifying potential issues before they escalate and impact users.
• Collaborate with other support tiers and departments to ensure efficient resolution of incidents and effective knowledge sharing.
• Participate in the development and implementation of IT support policies, procedures, and best practices.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or a related field.
• A minimum of 7 years of experience in a technical support role, with at least 2 years in a Tier 3 support capacity.
• Strong knowledge of IT systems, databases, applications, servers, and network ecosystems.
• Excellent problem-solving and troubleshooting skills.
• ITIL certification or relevant experience in IT service management.
• Exceptional communication and interpersonal skills, with the ability to clearly explain technical concepts to non-technical users.
• Strong organizational and time management skills, with the ability to prioritize tasks and work under pressure.
• Detail-oriented and proactive, with a focus on continuous improvement.
• Familiarity with IT support tools and software, such as ticketing systems, remote support tools, and monitoring applications.
• Experience with various operating systems, including Windows, macOS, and Linux.
• Ability to work effectively both independently and as part of a team.
• Outgoing and Energetic with a positive attitude.

Position Summary:

We are looking for an experienced HR Specialist fluent in English and Mandarin to join our dynamic HR team. You will be instrumental in providing exceptional HR services and ensuring a seamless experience with our HRIS system, Workday. This role is ideal for a full-fledged HR professional with a strong background in HR processes and a passion for excellent customer service.

Job Details:

• On-site (Eastwood Libis, QC)
• Monday to Friday | 9 AM to 6 PM
• *Holidays TBD

Key Responsibilities:

• Inquiry Resolution: Address and resolve employee and manager inquiries related to HR policies, programs, benefits, payroll, and other HR matters promptly.
• Customer Experience: Deliver exceptional customer service to foster a positive experience for all employees.
• HR Operations: Manage and process HR transactions including onboarding, offboarding, transfers, promotions, and updates to employee information.
• Employee Guidance: Provide expert guidance on HR processes, procedures, and the use of self-service tools within Workday.
• Data Management: Ensure accurate and up-to-date maintenance of employee data in HR systems and databases.
• Technical Support: Assist employees with troubleshooting issues related to the HRIS system.
• Program Administration: Coordinate HR programs and benefits administration, including enrollment and vendor coordination.
• Knowledge Development: Lead the creation of knowledge management resources and decision-making tools regarding HR transactions and policies.
• Process Improvement: Collaborate with HR leaders to define and refine processes and procedures for HR administrative functions.
• Team Collaboration: Work closely with HR Business Partners and Centers of Excellence to ensure streamlined HR operations.

Qualifications:

• Education: Bachelor’s degree in business, Human Resources, or a related field.
• Experience: Minimum of 5 years in an HR role with a comprehensive understanding of HR policies and practices.
• Language Skills: Bilingual proficiency in English and Mandarin.
• HRIS Knowledge: Preferably experienced with Workday or similar HRIS systems.
• Customer Service Skills: Strong ability to communicate effectively and provide solutions to internal customers.
• Attention to Detail: High level of accuracy and commitment to confidentiality.
• Interpersonal Skills: Excellent people skills with a positive and supportive approach.
• Problem-Solving: Proactive and able to manage time, priorities, and escalations effectively.
• Nice to Have:
  • Experience in a shared services environment.

Position Summary:

We are looking for an experienced HR Specialist fluent in English and Mandarin to join our dynamic HR team. You will be instrumental in providing exceptional HR services and ensuring a seamless experience with our HRIS system, Workday. This role is ideal for a full-fledged HR professional with a strong background in HR processes and a passion for excellent customer service.

Job Details:

• On-site (Eastwood Libis, QC)
• Monday to Friday | 9 AM to 6 PM
• *Holidays TBD

Key Responsibilities:

• Inquiry Resolution: Address and resolve employee and manager inquiries related to HR policies, programs, benefits, payroll, and other HR matters promptly.
• Customer Experience: Deliver exceptional customer service to foster a positive experience for all employees.
• HR Operations: Manage and process HR transactions including onboarding, offboarding, transfers, promotions, and updates to employee information.
• Employee Guidance: Provide expert guidance on HR processes, procedures, and the use of self-service tools within Workday.
• Data Management: Ensure accurate and up-to-date maintenance of employee data in HR systems and databases.
• Technical Support: Assist employees with troubleshooting issues related to the HRIS system.
• Program Administration: Coordinate HR programs and benefits administration, including enrollment and vendor coordination.
• Knowledge Development: Lead the creation of knowledge management resources and decision-making tools regarding HR transactions and policies.
• Process Improvement: Collaborate with HR leaders to define and refine processes and procedures for HR administrative functions.
• Team Collaboration: Work closely with HR Business Partners and Centers of Excellence to ensure streamlined HR operations.

Qualifications:

• Education: Bachelor’s degree in business, Human Resources, or a related field.
• Experience: Minimum of 5 years in an HR role with a comprehensive understanding of HR policies and practices.
• Language Skills: Bilingual proficiency in English and Mandarin.
• HRIS Knowledge: Preferably experienced with Workday or similar HRIS systems.
• Customer Service Skills: Strong ability to communicate effectively and provide solutions to internal customers.
• Attention to Detail: High level of accuracy and commitment to confidentiality.
• Interpersonal Skills: Excellent people skills with a positive and supportive approach.
• Problem-Solving: Proactive and able to manage time, priorities, and escalations effectively.
• Nice to Have:
  • Experience in a shared services environment.

Position Summary:

We are seeking a dedicated HR Customer Service Specialist fluent in English and Mandarin. In this role, you will act as the primary point of contact for employees regarding HR-related inquiries and assist in providing a seamless user experience with our new HRIS system, Workday. This position is ideal for someone with a strong customer service background who is eager to contribute to HR processes.

Job Details:

• On-site (Eastwood Libis, QC)
• Monday to Friday | 9 AM to 6 PM
• *Holidays TBD

Key Responsibilities:

• Employee Support: Promptly and effectively resolve employee and manager inquiries about HR policies, benefits, payroll, and other HR-related matters.
• Exceptional Service: Deliver outstanding customer service to ensure a positive experience for all internal customers.
• HR Transactions: Efficiently manage HR processes such as onboarding, offboarding, transfers, promotions, and updates to personal information.
• Guidance: Assist employees in navigating HR processes, procedures, and self-service tools within Workday.
• System Assistance: Help troubleshoot basic HR system issues, including password resets and login assistance.
• Data Management: Maintain accurate and up-to-date employee records in HR systems and databases.
• Program Coordination: Support the administration of various HR programs and benefits, including enrollment and employee communication.
• Resource Development: Contribute to creating knowledge base articles and decision-making tools related to HR processes and policies.
• Collaboration: Work closely with HR teams to ensure efficient HR operations and a cohesive employee experience.

Qualifications:

• Language Skills: Bilingual proficiency in English and Mandarin.
• Customer Service Experience: Minimum of 3 years in a customer service role.
• Interpersonal Skills: Excellent communication and interpersonal abilities.
• Attention to Detail: Strong focus on accuracy and confidentiality.
• Problem-Solving: Self-starter with effective time management and problem-solving skills.
• Nice to Have:
  • Exposure to HR functions or processes.
  • Experience with HRIS systems like Workday.

Position Summary

The Global HR Manager will be responsible for overseeing and managing the company’s global HR functions, ensuring the recruitment, retention, and development of top talent. This role will lead key areas such as talent acquisition, compensation and benefits, global compliance, HR policy development, and employee relations, while driving strategic HR initiatives aligned with organizational goals. The ideal candidate will foster an inclusive and positive workplace culture while ensuring smooth operations across multiple global offices.

Job Details:

• Global HR Manager
• Work from Home
• Monday to Friday | 8PM to 5AM (Night Shift)

Responsibilities

• Talent Acquisition and Onboarding: Lead recruitment, hiring, and onboarding processes to ensure the attraction and retention of top talent while delivering a smooth and efficient onboarding experience.
• Compensation and Benefits Management: Manage payroll, benefits, and compensation programs, ensuring accuracy, compliance, and alignment with company goals.
• Global Compliance Management: Oversee global HR compliance, ensuring adherence to local labor laws, regulations, and internal company policies across international locations.
• HR Policy Development: Develop and implement HR policies that promote a positive, inclusive, and collaborative workplace environment.
• Strategic HR Partnership: Collaborate with leadership to align HR initiatives with organizational goals and strategic priorities.
• Employee Relations and Talent Development: Provide guidance and support on employee relations, performance management, and professional growth opportunities.
• HR Technology and Systems Management: Ensure effective use of HR technology and systems to optimize HR processes and enhance data-driven decision-making.
• Diversity, Equity, and Inclusion (DEI): Drive DEI initiatives to foster a welcoming and inclusive environment for all employees.

Qualifications

• 7+ years of experience in human resources or people operations, with at least 3 years in a leadership role.
• Strong knowledge of employment laws and regulations, with experience managing HR functions across multiple countries.
• Proven track record in talent acquisition, employee development, and strategic HR planning.
• Excellent interpersonal, communication, and leadership skills, with experience building strong relationships across all levels of the organization.
• Strong analytical skills, including experience with HR metrics and data analysis.
• Ability to work effectively in a fast-paced and dynamic environment, managing multiple priorities.
• Strong English communication skills.

Position Summary:

We are seeking an experienced General Accountant to join our remote team. The ideal candidate will be responsible for daily bookkeeping tasks, including transaction categorization, account reconciliations, and accounts payable management. You will assist in preparing financial reports and ensure data accuracy and compliance with company policies and standard accounting practices.

This role requires proficiency in QuickBooks Online and a willingness to learn industry-specific software used within the landscaping industry.

Job Details:

• Work Setup: Remote/Work from home
• Training Period (First Month):
  • Must be available to work Monday to Friday, 10:00 PM to 7:00 AM Philippine Time.
• Post-Training:
  • Flexible working hours with the ability to set your own schedule.
  • Must maintain regular communication and meet all deadlines.
  • Availability to address occasional queries outside of standard hours is a plus.
• Holidays:
  • Philippine Holidays

Responsibilities

• Transaction Categorization
  • Review daily transactions and receipts.
  • Accurately categorize transactions in QuickBooks Online.
• Account Reconciliation
  • Reconcile bank accounts and credit card statements on a monthly basis.
  • Ensure all accounts are balanced and discrepancies are addressed promptly.
• Accounts Payable Management
  • Enter vendor bills into the accounting system.
  • Monitor due dates and prepare schedules for timely payments.
  • Communicate with vendors regarding billing inquiries as needed.
• Financial Reporting Assistance
  • Assist in the preparation of financial statements and management reports.
  • Compile data to support financial analysis and decision-making processes.
• Data Accuracy and Compliance
  • Maintain high levels of accuracy in all data entry and financial records.
  • Ensure compliance with company policies and standard accounting practices.
  • Stay updated on relevant accounting regulations and industry best practices.
• Software Integration
  • Learn and utilize industry-specific software used within the landscaping sector.
  • Manage the integration between the industry software and QuickBooks Online.
  • Troubleshoot and resolve any issues related to software connectivity.

Qualifications

• Bachelor’s degree in accounting, Finance, or a related field.
• Minimum of 2 years of experience in bookkeeping or accounting roles.
• Proficiency in QuickBooks Online.
• Knowledge of U.S. Generally Accepted Accounting Principles (GAAP).
• Experience with accounts payable management and financial reporting.
• Strong attention to detail and commitment to data accuracy.
• Ability to learn new software applications quickly.
• Excellent organizational and time-management skills.
• Effective communication skills, both written and verbal.
• Ability to work independently and as part of a remote team.
• High level of integrity and professionalism.

Position Summary:

The Full Charge Bookkeeper will manage all accounting operations, ensuring accurate financial records and supporting the financial strategy of the company. This role includes overseeing the entire bookkeeping function, from general ledger entries to financial reporting, while performing month-end close tasks and reconciliations. The ideal candidate will be self-sufficient, detail-oriented, and adept at QuickBooks Desktop or other accounting software.

Job details:

• Work from Home
• Tuesday to Saturday | 1 AM to 10 AM Manila Time
• Following Philippine Holidays

Responsibilities:

• General Ledger Maintenance: Perform general ledger entries, manage AP/AR, and ensure accurate financial records.
• Monthly Closing & Financial Reporting: Complete monthly close processes and prepare financial statements with comprehensive reporting.
• Inventory & Order Tracking: Manage inventory and process order entries to maintain up-to-date records.
• Bank & Credit Card Reconciliation: Reconcile bank and credit card statements, ensuring accuracy.
• QuickBooks Desktop Management: Ensure timely and precise processing in QuickBooks Desktop, with adaptability to learn new systems.
• Strategic Support: Work with management to provide financial data analysis and support business strategy.
• Compliance & Record Maintenance: Maintain detailed records for compliance, audits, and accuracy of financial data.

Essential Qualifications:

• Education: Bachelor’s degree in Accounting, Finance, or a related field.
• Experience: Minimum of 5 years in bookkeeping or accounting, preferably in a senior role managing AP, AR, and general ledger functions.
• Software Proficiency: Experience with QuickBooks Desktop is highly preferred; knowledge of additional accounting software is a plus.
• Technical Skills: Strong foundation in accounting principles, particularly in AP, AR, and general ledger management.
• Communication Skills: Excellent communication abilities in English, both written and verbal.
• Work Schedule Compliance: Ability to work during specified hours and observe Philippine holidays.
• Work Environment: Remote, requiring a reliable internet connection and a home setup conducive to focus and productivity.

Preferred Qualifications:

• Detail-Oriented: High attention to accuracy in managing the company’s financial data.
• Independent Worker: Comfortable taking ownership of the accounting function and working with minimal supervision.
• Problem Solver: Resourceful in identifying and solving financial discrepancies.

Key Attributes

• Self-Sufficient: Works independently and takes full ownership of the accounting function.
• Organized: Manages time and priorities effectively to meet deadlines.
• Analytical: Capable of making data-driven decisions and interpreting complex financial information.
• Collaborative: Willing to work with other departments to support business objectives.
• Adaptable: Able to adjust to new processes or software as needed.

Position Summary

The Executive Assistant provides high-level administrative support to executives and contributes to the efficient management of day-to-day operations. This role requires exceptional organizational skills, attention to detail, and the ability to manage multiple priorities. The ideal candidate will possess strong communication and research abilities, a basic understanding of legal processes, and proficiency in Office 365 tools. The Executive Assistant plays a critical role in ensuring deadlines are met, documents are maintained, and executives are supported in achieving their objectives.

Job Details:

• Work from Home
• Monday to Friday | 10 PM to 7 AM PH Time

Responsibilities:

• Administrative Support:
  • Prepare affidavits, correspondence, and other documents related to medical bills and records.
  • Organize and maintain filing systems; update communication and file logs as assigned.
  • Answer phones, respond to emails promptly, and manage executive calendars, including scheduling, agendas, and follow-ups.
  • Create and maintain vCards and other executive resources as needed.
• Document and Records Management:
  • Gather, analyze, and organize statutes, decisions, legal articles, codes, and other data.
  • Monitor updates and forward service of process documents to the necessary parties.
• Compliance and Deadline Management:
  • Calendar and assist in meeting compliance deadlines for reporting, lease and contract expirations, and other time-sensitive dates.
• Research and Fact-Checking:
  • Perform research and verify facts, including checking the legal status of entities and filing requirements.
• Financial and Revenue Cycle Support:
  • Collect and process payments; follow up on nonpayment and manage collections to optimize revenue.
• Patient Advocacy and Team Support:
  • Assist as a patient advocate and contribute to creating a positive and collaborative workplace culture.
  • Assist executives and team members with ad hoc tasks as needed.

Qualifications

• Proficiency in Office 365, including Outlook, Word, Excel, SharePoint, Lists, Planner, and Tasks.
• Strong organizational and communication skills with a high level of attention to detail.
• Ability to provide effective executive support, including calendaring, scheduling, and agenda management.
• Understanding of contract fundamentals and basic legal terminology and processes.
• Strong research and analytical skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Prior experience in administrative roles or executive support is preferred.

Position Summary:

The Drupal Web Developer at our client’s company is pivotal in managing the technical aspects of the Content Management System (CMS). They are responsible for maintaining and enhancing the Drupal web environment for both the client’s primary website and its affiliated properties. Working closely with various stakeholders, the developer ensures seamless operation and development of web components and templates.

Job Details:

• Work from home
• Monday to Friday | 8 AM to 5 PM EST
• *Following PH Holidays

Responsibilities:

• Manage and maintain the Drupal web environment for the client’s website and associated properties.
• Develop and maintain a comprehensive component library to streamline development processes.
• Collaborate with marketing stakeholders to gather requirements for new page and component development.
• Coordinate closely with web producers to ensure accurate implementation of pages and components.
• Swiftly address and resolve any bugs or defects identified within the CMS environment.
• Utilize Asana to organize and prioritize tasks efficiently.
• Work within defined sprints, as outlined by the head of web strategy and development and the web project manager.
• Directly communicate with business stakeholders to understand their needs and align development efforts accordingly.
• Collaborate with UX design to ensure user-friendly and visually appealing web experiences.

Qualifications:

• Bachelor’s degree in Computer Science, Web Development, or a related field is advantageous.
• Minimum of 3 years of experience developing in Drupal or similar enterprise-level CMS platforms.
• Proficiency in HTML, CSS, and Node.js with at least 3 years of hands-on experience.
• Strong understanding of web development principles and best practices.
• Excellent communication skills to liaise effectively with cross-functional teams and business stakeholders.
• Ability to work within a fast-paced environment, managing multiple tasks and priorities simultaneously.
• Detail-oriented approach with a focus on delivering high-quality, bug-free solutions.
• Experience working with project management tools such as Asana or similar platforms is preferred.

Position Summary:

We are looking for a talented and driven Digital Marketing Specialist to join our growing team. If you are passionate about digital marketing and have a proven track record of success, we want to hear from you!

As a Digital Marketing Specialist, you will be responsible for developing, implementing, and managing our digital marketing strategies. You will work closely with cross-functional teams to enhance our online presence, drive traffic, and generate leads. This role requires a creative thinker with strong analytical skills and a passion for staying ahead of digital marketing trends.

Job Details:

Work from home
Monday to Friday | 8 AM to 5 PM EST

Responsibilities:

• Social Media Management: Develop and execute social media strategies across various platforms (Facebook, Instagram, LinkedIn, Twitter) to increase brand awareness and engagement.
• Search Engine Optimization (SEO): Conduct keyword research, optimize website content, and implement on-page and off-page SEO strategies to improve organic search rankings.
• Pay-Per-Click (PPC) Advertising: Manage PPC campaigns on platforms such as Google Ads and social media channels, including budget management, ad creation, and performance analysis.
• Marketing Analytics: Utilize analytics tools (Google Analytics, social media insights, etc.) to track campaign performance, generate reports, and provide actionable insights for continuous improvement.
• Content Creation Collaboration: Collaborate with the content team to create engaging and relevant content for blogs, email newsletters, and social media posts.
• Email Marketing: Design and execute email marketing campaigns to nurture leads and maintain customer relationships.

Qualifications:

• Bachelor’s degree in Marketing, Communications, or related field is preferred.
• Minimum of 2 years of experience in digital marketing with a focus on social media, SEO, marketing analytics, and PPC.
• Proficient in digital marketing tools (e.g., Google Ads, Google Analytics, SEMrush).
• Strong understanding of social media platforms and their advertising capabilities.
• Excellent written and verbal communication skills.
• Ability to analyze data and make data-driven decisions.
• Creative mindset with the ability to think outside the box.

About the client:

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that’s where you come in:

We are looking for a Digital Customer Representative (DCR) to support our global customers who have implemented the Instructure Learning Platform and provide them with an exceptional customer experience. DCRs will play a key role in supporting our customers across the globe by executing the digital transformation of the Instructure customer experience.

Job Summary:

The Digital Customer Representative will manage the Instructure digital customer experience for our dynamic, but smaller customers. DCRs will activate and monitor the Instructure digital customer journey playbook and identify opportunities and risks for customers in this segment. DCRs will be successful by automating the Instructure customer journey – especially some of the repetitive tasks that are a drain on CSM resources – identifying success and risk trends, and actioning playbooks that align to observed trends to increase retention, customer satisfaction
and grow revenue

Job Details:

• Onsite Work Setup – Eastwood, QC
• Monday to Friday | 8 AM to 5 PM EST or 8 AM to 5 PM Philippine time
• *Following Philippine Holidays

Responsibilities:

• Develop, manage, and maintain the Instructure digital customer experience for all assigned customers
• Perform day-to-day management and maintenance of digital tools and consistently promote and assist with the implementation of process improvement.
• Identify opportunities for reducing repetitive and time-consuming tasks by streamlining using automation
• Monitor the digital customer journey outcomes and identify opportunities and risks
• Own communication in the customer success inbound queue, directing the customer to the appropriate resources and contacts to achieve their goals
• Deploy data-driven automated implementation and adoption activities and track customer progress through implementation to ensure success
• Develop and enable digital campaigns at scale and create and maintain response templates for frequently asked customer questions and communications
• Ensure data integrity standards are maintained in Gainsight and Salesforce as they relate to customer engagement tracking and product utilization
• Assist in the coordination of customer success led webinars & campaigns
• Collaborate with CSM and Product Marketing stakeholders on webinar content
• Own inbound opportunity generation and qualification through mail campaigns, webinars, and other means.
• Review and analyze the customer base to identify and surface growth opportunities for the Sales Account Executive
• Develop and execute action plans from feedback and survey date

Qualifications:

• College degree (BS, BA, etc.)
• Exceptional communication skills both written and verbal
• Experience building one: many digital campaigns with efficient processes
• Digital Marketing experience or background is a must
• Comfortable with analyzing data and dashboards
• Experienced in Google Slides and Canva
• Capacity to set correct expectations and manage issues to completion
• Multitask and prioritize tasks in a changing environment
• Strong team mentality, utilizing internal and external resources strategically and judiciously
• Demonstrated ability to solve problems and seek solutions
• Proficiency in CRM systems, customer success platforms, and other relevant tools. Prior experience with Gainsight is desired, but not required.
• Prior customer-facing background within the software industry, EdTech experience is desired, but not required.

Position Summary:

We are seeking a highly skilled and experienced Data Engineer to join our team. The Data Engineer will be responsible for designing, developing, and maintaining scalable data pipelines and systems. This role is crucial for assembling complex data sets, improving internal processes through automation, and optimizing data infrastructure for scalability and efficiency. The ideal candidate will work closely with data scientists, analysts, and other stakeholders to support data analytics, business intelligence, and AI initiatives, ensuring high data quality and integrity throughout the organization.

Job Details:

• Monday to Friday | Night Shift
• Work from home

Responsibilities:

• Design, develop, and maintain scalable data pipelines and systems.
• Assemble large, complex data sets that meet functional and non-functional business requirements.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, and re-designing infrastructure for greater scalability.
• Build the infrastructure required for optimal extraction, transformation, and loading (ETL) of data from various data sources using SQL and Azure technologies.
• Develop and maintain data architecture and systems to support data analytics, business intelligence, and AI initiatives.
• Collaborate with data scientists, analysts, and other stakeholders to assist with data-related technical issues and support their data infrastructure needs.
• Ensure data quality and integrity by performing data cleaning, validation, and analysis.
• Monitor and troubleshoot data pipeline performance and reliability.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proven experience as a Data Engineer or in a similar role.
• Strong knowledge of SQL and experience with relational databases (e.g., MySQL, PostgreSQL).
• Experience with big data tools and frameworks (e.g., Hadoop, Spark, Kafka).
• Proficiency in programming languages such as Python, Java, or Scala.
• Extensive experience with Azure cloud services, including Azure Data Factory, Azure Databricks, and Azure Synapse Analytics.
• Familiarity with data warehousing solutions, particularly Microsoft Fabric.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.
• Experience in data analytics and AI, including data visualization, statistical analysis, predictive modeling, and machine learning.

Position Summary:

The Customer Service Representative serves as the vital link between our external customers and internal technicians. Primarily responsible for handling customer service tickets via our Freshworks system, the role focuses on efficient data entry and exceptional communication. This role ensures that customer requests are accurately and promptly translated into actionable service tasks in our E-automate system for technicians to fulfill. The position is predominantly administrative and is key to maintaining effective customer relationships and efficient internal workflows.

Job Details:

• Work from Home
• *Following US Holidays

Possible Shifts:

• Mondays to Friday | 8 AM to 5 PM (EST)
• Mondays to Friday | 8 AM to 5 PM (PST)
• Mondays to Friday | 8 AM to 5 PM (MST)
• Mondays to Friday | 8 AM to 5 PM (CST)

Responsibilities:

• Promptly and professionally answer incoming calls, epitomizing a customer-centric approach.
• Actively listen to customers to understand their inquiries and concerns, providing clear, accurate, and timely responses.
• Efficiently process helpdesk tickets, ensuring customers are redirected to the appropriate department or receive the necessary service calls.
• Handle service calls concerning copy machine hardware, software, and maintenance issues, taking initiative to resolve problems and minimize downtime.
• Thoroughly document all customer interactions, maintaining precise and up-to-date records which can be utilized for future reference and analysis.
• Collaborate seamlessly with other departments, sharing pertinent information to expedite the resolution of customer issues.
• Attend regular training sessions to continually enhance knowledge and skills, staying abreast of company policies, procedures, and technological advancements.
• Execute other duties as assigned, displaying a willingness and flexibility to contribute to the team’s objectives.
• Manage incoming service tickets via the Freshworks ticketing system, ensuring prompt and accurate response.
• Translate customer needs from service tickets into actionable tasks in the E-automate system, effectively serving as the intermediary between customers and technicians.
• Prioritize service tickets according to defined Service Level Agreements (SLAs) and customer needs.
• Communicate status updates and ETAs to customers as needed, maintaining a high level of customer satisfaction.
• Monitor and manage ticket queues to ensure even workload distribution among team members.

Qualifications:

• A minimum of two years of experience in a customer service role, preferably in a call center setting, showcasing a capacity to manage a high volume of requests and deliver outstanding customer service.
• Basic understanding of computer hardware and software, aiding in the effective handling of technical inquiries.
• Proficiency in Microsoft Office suites, especially Excel and Word, to manage data and documentation efficiently.
• Demonstrated ability to prioritize tasks and adhere to deadlines in a high-paced environment.
• Exceptional communication skills, both oral and written, facilitating professional and constructive interactions with customers and team members.
• Team-oriented with a problem-solving mindset, taking ownership of tasks to ensure a high standard of service.
• Education equivalent to the completion of the twelfth grade is essential, with a college degree being desirable.

Position Summary:

The Content Marketing Specialist will be responsible for developing and implementing innovative content strategies to drive growth and engagement for the company. This role will focus on creating compelling content for email marketing campaigns, managing content calendars, and conducting market research to stay current with industry trends. The specialist will work closely with various departments, agencies, and vendor partners to ensure successful campaign execution and optimization.

Job Details:

• Social Media Specialist
• Bridgetowne, QC | Work from home until further notice
• Monday to Friday | 9 AM to 6 PM
• *There would be occasions when you will be requested to drop by the office.

Responsibilities:

• Become the content “expert” for the company.
• Brainstorm new and creative content strategies.
• Collaborate with different company departments, agencies, freelancers, and vendor partners.
• Stay up to date on industry trends and evaluate new, engaging content formats.
• Optimize email marketing campaigns and user funnels.
• Conduct marketing research on competitor content performance and customer behavior.
• Create, coordinate, and implement internal and external communications and marketing content.
• Network with industry experts and potential clients to drive brand awareness, engagement, and lead generation.
• Act as the brand’s voice to impress customers and attract new clients through compelling content.
• Utilize social networking opportunities to facilitate sales and increase brand awareness.
• Handle new content projects as needed.
• Perform other content-related tasks as required.

Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field preferred
• Demonstrated experience in content marketing and email marketing
• Strong analytical skills and ability to track and measure campaign performance
• Excellent writing, communication, and collaboration skills
• Proven ability to stay up to date with industry trends and technologies
• Ability to handle multiple tasks simultaneously

Position Summary:

As a Business Analyst, you are responsible for working with teams across the organization to map and analyze current processes, both in service delivery areas and in central services functions, and to identify and deliver business process improvements that streamline activity, are robust, and compliant, increase quality and efficiency and represent best practice. You believe in doing the job right. Being the best. And you’re up for the challenge.

As a Business Analyst, you will develop new skills, work in a safety-minded environment, and join us in expanding technology for a better community. Join the MasTec family and help us provide the highest level of quality service to our customers and communities while maintaining our commitment to safety!

Job Details:

• Business Analyst
• Work Onsite or Work from Home
• Monday to Friday | Night Shift

Responsibilities:

• Design, develop, and maintain interactive dashboards and reports in Power BI to provide actionable insights and support data-driven decision-making
• Engage with leaders and colleagues across the organization, run remote and onsite training workshops, and for effective virtual teams to:
• Map and assess current business processes and job life cycles.
• Identify process improvements and redesign processes and use lean principles that are in line with best practice, regulatory and legal standards.
• Identify interdependencies between teams to ensure ‘end-to-end functionality to ensure uniform operational practices, documentation, and reporting, guiding teams to system tools that enhance or mitigate workflow issues.
• Identify and work with leads to ensure ownership and accountability of processes.
• Implement, monitor, and report on improvements.
• Develop process maps, flow diagrams, and related documentation for redesigned processes.
• Document requirements to enable the creation of IT functional specifications where appropriate.
• Collaborate with systems developers to align sys setup-up with optimized business processes and ensure both business and technical suitability.
• Develop training materials and support the implementation of changes.
• Develop and implement process controls, data collection, reporting, and optimization, and up the porting adoption of these by process owners.
• Review operational job transaction tracking and reporting needs to establish standardized tools to enable teams to manage business lines effectively and provide continuous improvement opportunities.
• Manage relationships and communications with regional and customer-based key stakeholders across the organization to build trust and maintain buy-in.

Qualifications:

• Strong proficiency in Power BI and Excel.
• Relevant experience in EPC construction, and in the telecommunication industry.
• Design, develop, and maintain interactive dashboards and reports in Power BI to provide actionable insights and support data-driven decision-making.
• Proven experience managing end-to-end construction projects, with a strong background in telecom industry projects.
• Expertise in project and customer management, driving collaboration and results.
• Skilled in analyzing diverse project data, including scheduling metrics, financial information from Oracle, and advanced Excel formulas.
• Capability to standardize and structure projects into defined frameworks, creating innovative solutions.
• You have a track record of completing work with a high level of quality
• You have a knack for figuring out hard problems and enjoy a hands-on approach to your work

Position Summary:

We are currently seeking a dedicated and detail-oriented Bookkeeper to join our team. This role is pivotal in managing a variety of accounting tasks including month-end closes, payroll reconciliations, year-end adjustments, and onboarding bookkeeping for new customers. Reporting directly to the Bookkeeping Lead, the successful candidate will play a vital role in enhancing the efficiency and accuracy of our bookkeeping functions.

Job Details:

• Work from home
• Monday to Friday | 9PM to 6AM Manila Time
• Following PH Holidays

Responsibilities:

• Categorize daily financial transactions in the company’s accounting software.
• Perform thorough reconciliation of books to ensure consistency with bank statements.
• Execute Year-End Reconciliation, payroll reconciliation, merchant fee adjustments, and revenue timing adjustments.
• Communicate effectively with clients to resolve queries and ensure timely book closures.
• Collaborate cross-functionally with support and accounting departments for timely task completion.
• Track and input personal metrics to drive informed decision-making and optimize individual performance.

Qualifications:

• A bachelor’s degree in accounting or equivalent practical experience in the field.
• A minimum of one year’s experience in executing month-end financial closes.
• Exceptional communication skills, with a strong emphasis on clarity and precision in all interactions.
• Demonstrated analytical acumen, ensuring detailed and accurate financial reporting.

Nice to haves:

• Prior experience in a remote working environment.
• Experience working in a fast-paced and dynamic work environment.
• Understanding of the tax requirements for Sole Proprietors and S-Corps, along with the ability to apply this knowledge to their specific bookkeeping demands.

Position Summary:

As an Admin Assistant, you will work through the daily tasks across a variety of business functions. These include daily retrieval of medical notes completed by multiple physician groups and maintaining the Google sheets which keep tract of this system. You will also be responsible for monitoring and correctly processing incoming emails in various Outlook mailboxes throughout the day. You are also expected to maintain Job related details, emails and documents with consistency using established protocols in all areas.

This role reports to the team lead with any issues that may arise and for support. However, team members should feel comfortable approaching any related team member directly when the information provided is not sufficient to complete a task.

Job Details:

Admin Assistant

Work from home

Monday to Friday | 8:00 PM to 5:00 AM (Manila Time)

*Following US Holidays

Responsibilities:

• •Daily Processing of dictation
  • Retrieving medical dictation from multiple portals, important and created adobe documents in server. Keeping an accurate spread sheet daily.
• • Processing Jobs
  • Working the incoming emails on multiple emails. Uploading and distributing these throughout the company.
• Other Duties
  • Learning to process denied emails and responded to these to the payors.

Qualifications:

• At least 3 years’ experience in an administrative role.

• Good English Communication skills

• Proficient in excel.

• Excellent multitasker

• Good time management skills

Position Summary:

Are you excited about a career in SaaS that has a direct effect on the hospitality industry? This might be the perfect opportunity for you! We are seeking a detail-oriented and proactive Accounting Administrator to join our team. In this role, you will be responsible for preparing and maintaining billing data, collecting payments according to standard operating procedures, and managing customer communications related to billing and collections.

Job Details:

• Work from Home
• Monday to Friday | 9 AM to 6 PM EST
• Following US Holidays

Responsibilities:

• Create and Send Invoices: Generate and distribute invoices to customers as per contractual commitments.
• Payment Collection: Communicate with customers to request payment and accurately record received payments in our accounting system.
• Reconciliation: Actively reconcile payments and resolve any discrepancies promptly.
• Account Updates: Update client accounts based on payment or contact information.
• Customer and Internal Communication: Manage customer email queue and respond to internal team requests regarding billing and collections.
• Collaboration: Work with the sales and customer experience teams to resolve any customer billing escalations.
• Bad Debt Management: Collaborate with the accounting team to identify and reserve for bad debt appropriately.
• Client Relationships: Establish and nurture robust relationships with clients to address billing inquiries proactively and facilitate prompt payments.

Qualifications:

• Education: High School Diploma required; associate/bachelor’s degree preferred.
• Experience: 2+ years of experience in a related field.
• Technical Skills: Strong Microsoft Office skills, particularly in Excel.
• Communication: Strong English language written communication skills required.
• Software Familiarity: Familiarity with Sage Intacct or similar accounting software preferred.

Position Summary:

The Tax Supervisor will play a key role in preparing and reviewing complex U.S. tax returns, providing guidance to junior staff, and ensuring that all deliverables meet the highest standards of quality and timeliness. In this position, you will collaborate closely with clients, answer their tax-related inquiries, and support their bookkeeping and payroll needs.

Job Details:

Work from home

Monday to Friday | 10 AM to 7 PM (Hawaii Standard Time) | Tuesday to Saturday 4 AM to 1 PM (Manila)

Following Hawaii Holidays

Responsibilities:

• Prepare complex individual and business income tax returns, including consolidated and multi-state filings.
• Prepare financial statements based on income tax rules and assist with ASC 740 (Tax Provision) compliance.
• Supervise tax engagement workflows, track progress, and report updates to the Tax Manager.
• Assign tasks to staff accountants, review their work, and provide constructive feedback.
• Oversee bookkeeping, accounting, and payroll assignments, including assisting clients with bookkeeping cleanup and QuickBooks training.
• Serve as the primary point of contact for client tax inquiries, ensuring clear communication and strong client relationships.
• Support Tax Managers with tax planning and research initiatives.
• Assist with IRS and state tax correspondence and follow-up.
• Contribute to engagement budgeting and proposal development alongside partners and managers.

Qualifications:

• Minimum of five years of public accounting experience with a strong focus on U.S. income tax preparation.
• Bachelor’s degree in accounting or a related field.
• Proficiency in QuickBooks, Microsoft Office Suite, and Adobe Acrobat.
• Experience with UltraTax CS
• Strong communication, analytical, and organizational skills.
• Proven ability to work collaboratively within a team, providing leadership and guidance to junior staff.
• Commitment to delivering exceptional and timely client service.

Nice to have:

• Experience in at least two of the following industries: nonprofit, retail, restaurant, real estate, construction, or professional services.
• Experience with Fixed Asset CS & Practice CS
• Proficiency in a foreign language
• Familiarity with Hawaii tax rules and regulations

Position Summary:

The Tax Manager will lead complex tax engagements, oversee staff and supervisors, and ensure the delivery of timely, accurate tax services. This role involves conducting in-depth tax research, managing client relationships, guiding tax projections and planning, and staying current with emerging tax legislation. You will also assist with budgeting and proposal preparation, working closely with partners and other senior team members.

Job Details:

Work from home

Monday to Friday | 10 AM to 7 PM (Hawaii Standard Time) | Tuesday to Saturday 4 AM to 1 PM (Manila)

Following Hawaii Holidays

Responsibilities:

• Supervise and review the preparation of various tax filings and financial statements.
• Conduct research on complex tax return issues, document findings, and apply insights to client engagements.
• Manage engagement workflows to ensure prompt, high-quality client service and adherence to firm procedures.
• Maintain regular client contact, addressing tax-related questions and providing clear, reliable guidance.
• Lead tax projections, planning initiatives, and research projects to identify opportunities and optimize client outcomes.
• Serve as the primary resource for staff inquiries related to tax, bookkeeping, accounting, and payroll tasks.
• Monitor and analyze the impact of new tax legislation and regulations, updating internal processes as needed.
• Oversee IRS and state tax correspondence, ensuring proper handling of examinations and timely resolutions.
• Assist partners with engagement budgeting, proposal preparation, and the development of new service opportunities.

Qualifications:

• Minimum of ten years of public accounting experience with a strong focus on U.S. income tax preparation.
• Bachelor’s degree in accounting or a related field.
• Proficiency in QuickBooks, Microsoft Office Suite, and Adobe Acrobat.
• Experience with UltraTax CS
• Exceptional communication, analytical, and technical skills.
• Demonstrated leadership ability and proven track record in guiding and mentoring teams.
• Strong commitment to delivering exceptional and timely client service.

Nice to have:

• Experience in at least two of the following industries: nonprofit, retail, restaurant, real estate, construction, or professional services.
• Experience with Fixed Asset CS & Practice CS
• Proficiency in a foreign language
• Familiarity with Hawaii tax rules and regulations

Position Overview:

We are seeking an experienced Senior Accountant who is organized, motivated, and committed to helping clients understand their financials. The ideal candidate will alleviate clients’ burdens by providing accurate, timely accounting services and avoiding mistakes. You will play a critical role in ensuring the financial health of multiple clients by maintaining accurate financial records, performing complex reconciliations, and providing insightful financial analysis. You will work closely with a team that values collaboration and mutual success.

Job Details:

• Location: Remote/Work from home
• Work Hours:
  • Standard working hours are 8:00 AM to 5:00 PM Manila Time.
  • Must be available for occasional meetings during U.S. Pacific Standard Time,
• Holidays:
  • Will follow select U.S. holiday calendar, which includes 4 to 5 holidays per year.
• Work Environment:
  • Must have a professional, distraction-free home office setup with a reliable high-speed internet connection.
  • Must be willing to work onsite at one of our office locations (Eastwood, Bridgetowne, Pampanga, or Cebu) if work-from-home arrangements are disrupted or unavailable.

About the Client

Our client is a dynamic and forward-thinking accounting firm dedicated to breaking the cycle of unnecessary stress in small business operations. Their mission is to cultivate long-term success by providing exceptional accounting services that make their clients’ lives easier. They pride themselves on consistency, accuracy, and acting as trusted advisors who bring solutions, not problems.

The client’s team is small but fierce, composed of high achievers who show up daily with intention, purpose, and professionalism. They align themselves with core values that emphasize:

• Teamwork: Working together to exceed client expectations by delivering high-quality and professional work with exceptional customer service 100% of the time.
• Making a Difference: Striving to make a positive impact on businesses and transform entrepreneurs’ lives, enriching the community and themselves.
• Reliability: Committed to taking responsibilities seriously and ensuring clients can count on them.
• Humanity and Humility: Treating others with respect and compassion, no matter what.
• Trustworthiness: Acting with integrity and keeping promises, prioritizing honesty and transparency both at work and in personal lives.

Why Apply

• Professional Growth: Opportunities for continuous learning and self-improvement, with the potential to advance to leadership roles.
• Supportive Team Environment: Collaborate with a team that values mutual success and high achievement.
• Meaningful Impact: Make a difference by helping clients understand their financials and contributing to their long-term success.
• Core Values Alignment: Be part of a team that lives by values of teamwork, making a difference, reliability, humanity and humility, and trustworthiness.
• Long-Term Employment: The client is committed to building long-term relationships with their employees, celebrating both those who excel in their current roles and those who seek advancement.

Responsibilities

1. Client Onboarding and Clean-Up
   • Fix issues and reconcile accounts for new clients.
   • Complete client notes and create review sheets for clients’ financials.
   • Ensure new clients’ books are ready for ongoing monthly work within seven business days of initiating their onboarding.
2. Technical Accounting Support
   • Provide technical accounting expertise to the team.
   • Answer team technical and client-specific accounting questions, promoting knowledge sharing.
3. Client Communication
   • Respond promptly to client emails or delegate tasks to appropriate team members.
   • Ensure all client communications are acknowledged within the same business day with thoughtful and helpful replies.
   • Aim for 90% of client requests to be resolved without requiring a follow-up inquiry.
4. Monthly Financial Statement Preparation
   • Prepare and review monthly financial statements for assigned clients.
   • Conduct annual comparisons and percentage of income comparisons by month.
   • Cross-check financial data against clients’ other applicable software/systems.
   • Review balance sheets and corresponding accounts such as Sales Tax, Payroll, Accounts Receivable/Payable, Inventory, etc.
   • Provide feedback to ensure a 10% or less rate of recurring errors.
5. Proactive Issue Identification
   • Identify exceptions, errors, and opportunities for improvement in clients’ financial records.
   • Suggest process improvements to enhance efficiency and accuracy.

Qualifications:

• Education: Bachelor’s degree in accounting is mandatory.
• Experience:
  • Minimum of 7 years of accounting experience.
  • Prior experience working with a CPA firm or accounting firm handling multiple clients is essential.
  • Experience with U.S. companies and a strong understanding of U.S. GAAP and accounting principles.
• Technical Skills:
  • Proficiency in QuickBooks Online is a must.
  • Experience with QuickBooks Desktop is a plus.
  • Experience with accounting software that integrates with QBO such as Bill.com.
• Accounting Expertise:
  • Strong understanding of complex accounting concepts such as deferred revenue, work-in-progress accounts, project-based accounting, and complex journal entries.
  • Ability to handle tasks including posting and reconciling financial transactions, bill payments, creating customer invoices, sales tax filing, and payroll processing.
• Soft Skills:
  • Excellent communication skills, both written and verbal.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and manage multiple accounts simultaneously.
  • Committed to long-term employment and growing with the company.

Job Summary

We are seeking a strategic and dynamic Head of Product Marketing to lead our product marketing initiatives in the Europe and US markets. The ideal candidate will possess a deep understanding of the B2B SaaS landscape, with a proven track record in product positioning, messaging, and go-to-market strategies. This role requires a blend of strategic vision, creative execution, and analytical prowess to drive product adoption, enhance market presence, and support the overall growth objectives of our company.

Job Details:

Work from home

Monday to Friday | 9 AM to 6 PM

*Following PH Holidays

Responsibilities

Product Positioning and Messaging

• Develop Positioning: Craft clear and compelling product positioning and messaging that resonates with target audiences and differentiates our solutions in the market.
• Value Proposition: Define and communicate the unique value propositions of our SaaS products to address customer pain points and drive adoption.
• Competitive Analysis: Conduct thorough competitive analysis to identify strengths, weaknesses, opportunities, and threats, and adjust positioning accordingly.

Go-to-Market Strategy

• Launch Planning: Lead the planning and execution of go-to-market strategies for new product launches and feature updates.
• Cross-Functional Collaboration: Work closely with product management, sales, and customer success teams to ensure cohesive and effective go-to-market execution.
• Market Segmentation: Identify and prioritize key market segments to optimize product adoption and penetration.

Market Research and Insights

• Customer Insights: Conduct market research, customer interviews, and surveys to gather insights into customer needs, preferences, and behaviors.
• Trend Analysis: Monitor industry trends, emerging technologies, and competitive landscape to inform product and marketing strategies.
• Data-Driven Decisions: Utilize data and analytics to drive informed decisions and measure the impact of product marketing initiatives.

Content and Enablement

• Sales Enablement: Develop and deliver sales enablement materials, including product briefs, competitive battle cards, and training sessions to empower the sales team.
• Marketing Collateral: Create compelling marketing content such as whitepapers, case studies, webinars, and product demos that effectively communicate product benefits.
• Customer Communication: Collaborate with the content team to ensure consistent and effective communication of product updates and value propositions across all channels.

Product Launches

• Launch Coordination: Oversee all aspects of product launches, ensuring alignment between marketing, product, sales, and customer success teams.
• Campaign Management: Design and implement integrated marketing campaigns to drive awareness and adoption during product launches.
• Performance Tracking: Monitor and analyze the success of product launches, making data-driven adjustments to optimize outcomes.

Brand and Market Presence

• Brand Alignment: Ensure all product marketing efforts align with the overall brand strategy and maintain a consistent brand voice.
• Thought Leadership: Position the company and its products as industry leaders through thought leadership initiatives, including speaking engagements, publications, and partnerships.
• Customer Advocacy: Develop and manage customer advocacy programs to leverage satisfied customers as brand ambassadors.

Qualifications

• Education: Bachelor’s degree in marketing, Business Administration, or a related field. A Master’s degree (MBA or equivalent) is preferred.
• Experience: Minimum of 7 years of product marketing experience within the B2B SaaS industry, with a focus on the European and/or US markets.
• Proven Track Record: Demonstrated success in developing and executing product marketing strategies that drive product adoption and achieve business objectives.
• Strategic Mindset: Ability to think strategically about product positioning, market segmentation, and go-to-market planning.
• Analytical Skills: Proficiency in using data and analytics tools to guide marketing decisions and measure campaign effectiveness.
• Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex product concepts clearly and persuasively.
• Leadership Skills: Strong leadership and team management capabilities, with experience building and leading high-performing product marketing teams.
• Collaboration: Ability to work effectively with cross-functional teams, including product management, sales, and customer success.

• Technical Proficiency: Familiarity with marketing automation platforms (e.g., HubSpot, Marketo), CRM systems (e.g., Salesforce), and data analytics tools (e.g., Google Analytics, Tableau).
• International Experience: Experience managing product marketing initiatives across multiple countries and understanding of regional market dynamics.
• Creative Thinking: Ability to develop innovative marketing campaigns and solutions that drive product differentiation.
• Project Management: Strong project management skills with the ability to manage multiple projects simultaneously and meet deadlines.
• Customer-Centric: Deep understanding of customer needs and the ability to translate them into effective product marketing strategies.

Job Title: Accounts Receivable Representative
Location: Remote

Shift Schedule / Holiday: 9:00 pm – 6:00 am Manila, will follow US holidays

Position Overview

We are seeking a detail-oriented Accounts Receivable Representative to join our dynamic team. In this role, you will play a crucial part in managing the financial aspects of healthcare billing and reimbursement, ensuring timely and accurate payments from payers and patients.

Key Responsibilities:

• Billing and Payment Management: Process claims accurately and promptly to insurance carriers and patients.
• Accounts Reconciliation: Monitor, reconcile, and follow up on outstanding accounts to ensure timely payments.
• Denials Management: Research and resolve claim rejections or denials, submitting appeals as necessary.
• Communication: Interact with insurance companies, patients, and internal teams to resolve billing discrepancies or payment delays.
• Reporting: Generate and review accounts receivable reports to track outstanding balances and identify trends.
• Compliance: Maintain compliance with federal and state regulations, payer requirements, and company policies.

Qualifications:

• Experience: Minimum of 2 years in healthcare accounts receivable, medical billing, or a related field.
• Knowledge: Strong understanding of insurance billing, claims processes, and denial resolution. Familiarity with CPT, ICD-10, and HCPCS codes.
• Technical Skills: Proficiency in medical billing software and Microsoft Office Suite (Excel, Word, etc.).
• Attention to Detail: Excellent analytical and problem-solving skills with a focus on accuracy.
• Communication Skills: Strong written and verbal communication skills to collaborate with internal teams and external stakeholders.

The IT Specialist is a key member of the information technology team and is responsible for providing technical support to the organization. The successful candidate will work closely with the IT team and other departments to ensure that the company’s systems are running efficiently and effectively.

Job Details:

• Work Onsite – i2 Building | Cebu City
• Monday to Friday | Night Shift: 7:00 pm – 4:00 am / 8:00 pm – 5:00 am

Note: Staff will be working in the morning shift during the initial weeks.

Qualifications:

• Knowledge of IT-related applications, basic and advanced hardware, and operating systems troubleshooting skills
• Strong knowledge of and interest in operating systems and servers are preferred experiences in Windows Servers (knowledge of Active Directory group)
• Experience in Microsoft Office 365, SharePoint, and Exchange is a plus
• Good English communication and writing skills.
• Open for possible shifting schedules

Responsibilities:

• Install, maintain, and configure hardware and software systems according to company policies. Troubleshoot and repair network hardware and software components
• Perform routine maintenance and inspection of network and server systems to verify functionality and performance.
• Perform hardware and software upgrades to achieve optimum performance levels.
• Perform root cause analysis of complex problems and provide corrective actions.
• Maintain IT infrastructure and manage helpdesk issues.
• Provide technical support to servers, networks, telephones, and other computing platforms.
• Order and stock equipment and supplies when necessary.
• Can handle administrative/management tasks

Job Description

We are currently seeking a highly motivated and results-driven Telesales Representative to join our team. The ideal candidate will be responsible for contacting and converting incoming leads into customers while delivering an exceptional customer experience. This individual should possess excellent communication skills, a positive attitude, and a strong work ethic. The successful candidate will be tech-savvy, able to learn and use our CRM system, and not be deterred by rejection. If you are a self-starter with a passion for sales and customer service, we want to hear from you.

Job Details:

• Bridgetowne, QC (Onsite)
• Monday to Friday | 6 AM – 3:00 PM (Manila time)
  • Following NZ Holidays
  • Commission details will be discussed during the interview

Responsibilities:

• Contact and follow up with incoming leads to present and sell our products, focusing on converting leads into customers.
• Provide an engaging and informative experience for potential customers, utilizing strong communication skills and charisma to establish rapport.
• Handle objections professionally and maintain a positive attitude, not being deterred by rejection.
• Effectively use our CRM system to track customer interactions, sales pipeline, and lead progress.
• Collaborate with the sales team to achieve targets and improve sales strategies.
• Attend regular sales meetings and training sessions to stay up to date on product offerings and industry trends.
• Continuously work on personal development to enhance sales skills, product knowledge, and customer service abilities.

Qualifications:

• At least 3 years’ experience in a sales role.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and ability to build rapport with customers.
• Resilient and able to handle rejection professionally.
• Tech-savvy with experience using CRM systems, preferably Zoho; ability to quickly learn and adapt to new software and tools.
• Ability to work independently and as part of a team, managing time and priorities effectively.
• Strong problem-solving skills and customer service orientation.
• Proven track record of meeting or exceeding sales targets.
• Ability to multitask and handle a high volume of leads.

Overview:

At MasTec, we support each other and foster an environment of teamwork. As a part of our Talent Acquisition team, your role will be integral to our success. If you’re ready to contribute to a dynamic, growth-oriented team, we’d love to meet you.

Job Summary:

As a Talent Acquisition Administrator, you will gain new skills, work in a safety-conscious environment, and be a part of a team dedicated to expanding talent for a brighter future. Join the MasTec family and help us deliver exceptional service to our teams, candidates, and communities while maintaining a commitment to excellence and collaboration.

Job Details:

• Talent Acquisition Administrator
• Work Onsite – Bridgetowne, Quezon City
• Monday to Friday | 11 PM to 8 AM Manila time

Responsibilities:

• Administrative Support: Provide direct support to the Talent Acquisition Supervisor by staying organized, managing daily tasks, and assisting with any additional needs or special projects. Collaborate closely with the recruiting and onboarding teams to ensure smooth operations and handle extra tasks or assignments as needed.
• Onboarding Tasks: Assist with onboarding new hires by managing tasks in the system and ensuring everything is completed on time.
• Agency Coordination: Work with staffing agencies to ensure smooth communication and track candidates they provide.
• Report Creation: Gather and organize data to create reports that help leadership make informed decisions.
• Technology Tools: Use tools like note-taking apps, AI software, and Microsoft Office to work more efficiently and communicate effectively with the team.
• Tracking and Auditing:
  • Attendance/ PTO
  • Holiday Tracking across all agencies
  • Agency reviews with KPI’s
  • Background and Drug Testing
  • SOW Monthly Audit

Qualifications:

• You’re organized and detail-oriented, ensuring work is done accurately and efficiently.
• You know your way around Microsoft Office and are comfortable using other technology tools like AI and note-taking software.
• You have strong communication skills, both spoken and written.
• You’re good at juggling multiple tasks and staying positive, even in a fast-paced environment.
• You’re skilled at keeping track of records and ensuring everything is accurate and up to date.

Position Summary:

The Staff Accountant will be responsible for various accounting tasks, such as GL accounting, preparing financial statements, reconciling accounts, and ensuring compliance with accounting standards and regulations. The ideal candidate will have a bachelor’s degree in accounting or finance, at least four years of relevant experience, and proficiency in accounting software and Microsoft Excel.

Job Details:

• Onsite – Bridgetowne, Pasig
• Monday to Friday | 8 PM to 5 AM Manila Time
• Following PH Holidays

Responsibilities:

• Prepare monthly, quarterly, and annual financial statements and reports
• Reconcile bank accounts, credit cards, and other balance sheet accounts
• Process accounts payable and accounts receivable transactions
• Assist with budgeting, forecasting, and variance analysis
• Ensure compliance with GAAP, tax laws, and internal policies and procedures
• Maintain accurate and complete accounting records and documentation
• Assist with audits, tax filings, and other external reporting requirements
• Support the finance team with ad hoc projects and tasks as needed

Qualifications:

• Bachelor’s degree in accounting, finance, or related field
• At least four years of experience in accounting or auditing
• CPA certification or working towards it is a plus
• Big four experience preferred
• Proficiency working with ERPs
• Advanced skills in Microsoft Excel and other Office applications
• Knowledge of GAAP, tax laws, and accounting best practices
• Strong attention to detail, accuracy, and analytical skills
• Excellent communication, organization, and time management skills
• Ability to work independently and collaboratively in a fast-paced environment

Job Summary:

We are looking for an experienced and enthusiastic Social Media Specialist to join our creative team. You will be responsible for creating social media campaigns and the day-to-day management of the company’s social media channels.

Job Details:

• Social Media Specialist
• Bridgetowne, QC | Work from home until further notice
• Monday to Friday | 9 AM to 6 PM
• *There would be occasions when you will be requested to drop by the office.

Responsibilities:

• Optimize content on a day-to-day, post-by-post basis and maintain corporate social media pages and profiles.
• Create social media campaigns, posts, and creative assets on authorized social media platforms to support the goals of the business.
• Implement a content editorial calendar to manage content and plan specific, timely marketing campaigns.
• Monitor corporate social channels for conversations and mentions that directly impact the company, escalating to the immediate supervisor as needed.
• Monitor social media platforms, trends, activities and develop and/or adjust content to accomplish objectives.
• Moderate user-generated content, messages, and feedback appropriately, based on company and community policies.
• Ensure consistency and adherence to brand standards and brand voice.
• Create a customized social media strategy.
• Answer queries, concerns, and complaints.
• Other tasks that Management may assign from time to time.

Qualifications:

• 2+ years social media experience including moderation and managing brands on social media.
• Expert level of proficiency in the following platforms: Facebook, LinkedIn, Twitter, Instagram, Pinterest, YouTube and other social media platforms.
• Expert level of proficiency in paid campaigns for the above platforms.
• Excellent writing and communication skills, attention to detail and good organizational skills.
• Hands-on experience in social media content and ads management.
• Ability to deliver social media creative content idea (text, image, GIF and video).
• Solid knowledge of SEO, keyword research, Google Analytics, and web traffic metrics.
• Knowledge of online marketing channels.

Position Summary

This position primarily supports Regional Leads by managing and coordinating all aspects of leasing, zoning, permitting, and working with Landlords to accomplish equipment modifications and/or new site builds. This is considered an entry-level, professional position. Extensive training will be provided. The ideal candidate is someone who is looking to learn and grow in a career in telecommunications.

Job Details:

• Site Acquisition Specialist
• Work Onsite – Bridgetowne, QC
• Monday to Friday | 10 PM – 7 AM Manila Time

Duties and Responsibilities:

• Perform lease audits (lease/amendments review, file audit)
• Prepares and submits notice letters to Landlords regarding equipment changes
• Obtain Landlord consent for equipment or lease changes
• Draft and negotiate the terms of Lease Agreements and Lease Amendments with Landlords
• Complete Lease and/or Amendment business and legal approval packages for clients
• Submittal of collocation applications to tower companies
• Coordination of any fees required for collocation applications, structural, zoning, and permitting fees, etc.
• Obtain any necessary due diligence from site or property owners and confirm leasing, zoning, permitting, and environmental compliance
• Support the Architecture and Engineering team to obtain, review/approve A&E deliverables from A&E vendors as needed
• Supports Architecture and Engineering team as needed for ordering Structural Analysis from vendors
• Negotiate and coordinate execution of Agreements, Leases, access and utility easements, and amendments as necessary
• Obtain Zoning and Permitting approvals as necessary
• Obtain Notice to Proceed from the site or tower owner (if required), and complete any Notice to Proceed requirements
• Maintain milestone completion forecasts in the client database
• Upload documents into the client database and manage document control as required
• Resolve leasing, zoning, and permitting issues as needed
• Other duties as assigned.

Qualifications:

• Bachelors’ degree required
• Experience in real estate, leasing, contracts, and/or telecommunications a plus
• Experience in construction, reading construction drawings, and working within the right of ways a plus
• Expert ability using Microsoft Office products and database system
• Focus on the customer and making customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships.
• Close attention to detail and accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
• Excellent communication skills by clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Very organized, ability to work in a high-stress, fast-paced environment

Job Summary:

We are looking for a Senior Accountant who is passionate about solving interesting problems to join our team and help scale our business. You will work closely with a stellar and tight-knit team with decades of combined financial experience in investment banking, hedge fund management, M&A, FP&A, Controllership, and Big 4 Audit.

Reporting directly to our VP of Finance, you will have exposure to nearly all financial activities and operational complexities involving multiple product lines spanning several domestic and international entities. You will manage a significant portion of our month-end close processes and assist in executive and board-level financial reporting. Additionally, you’ll play a key role in our annual audit and tax preparation processes, help us evolve our accounting policies and procedures, and actively participate in the financial planning process as we scale rapidly and work towards an IPO.

Job Details:

• Work from Home
• Monday to Friday | 9AM to 6PM Eastern Standard Time (EST)
• Following US Holidays

Responsibilities:

• Manage a significant portion of our month-end close activities, including areas of revenue recognition, expense accruals, intercompany transactions and departmental allocations.
• Prepare account reconciliations, flux analysis and monitor irregularities for day to day accounting operations using AI enabled close management tools,
• Review work performed by junior accountants and provide coaching and mentorship.
• Assist in preparation of executive and board level financial reporting on a monthly basis.
• Perform select treasury functions such as batch contractor payments, tax payments and cross border intercompany settlements
• Manage a significant portion of our annual financial audit
• Act as a key player in annual tax preparation in collaboration with external advisors
• Review and improve our various standard operating procedures for accounting operations
• Drive ongoing process automation and system implementations for accounting operations

Qualifications:

• Bachelor’s degree in Accounting
• 5+ years of relevant accounting experience – a mix of public practice and industry is preferred
• Strong attention to detail and organizational skills
• Strong verbal and written communication skills
• Knowledge of technical accounting topics including ASC 606, ASC 842, ASC 350-40 (preferred)
• Experience with Netsuite (preferred)
• Experience with IPO readiness (preferred)

Position Summary:

The Roof Measurement Specialist is responsible for accurately capturing and documenting detailed roof measurements and features using specialized software. This role requires a high level of precision, technical aptitude, and a solid understanding of roofing structures and terminology. The Specialist will input customer and property details, select and manage roof imagery, precisely draw roof outlines, label key roof elements, assign accurate pitches, and utilize software tools to refine and organize measurement data. Upon completion, the Specialist will generate final roof reports in the required format and provide them to clients or stakeholders. This position demands excellent attention to detail, problem-solving skills, and the ability to manage multiple projects efficiently to meet deadlines.

Job Details:

• Work from Home
• Monday to Friday | 9:00 PM to 6:00 AM Manila Time (Shifts are subject to change/Shifting)
• *Following PH Holidays

Responsibilities:

• Input address and customer details into the Roofer platform to initiate roof measurements.
• Select and manage roof imagery that would be used.
• Precisely draw roof outlines using tools like the 90-degree snapping feature to ensure accurate edge alignment.
• Label various roof features including eaves, valleys, hips, ridges, and rakes, applying your knowledge of roofing structures for accurate categorization.
• Assign the correct pitch to each roof facet, adjusting for slope and integrating additional architectural features like dormers.
• Utilize the platform’s layering and editing tools to organize and refine measurement details, making use of functionalities such as undo, redo, and delete to correct errors.
• Save ongoing projects and return to them as needed, ensuring no details are lost between sessions.
• Upon completion of measurements and labeling, proceed to generate the final roof report, selecting appropriate output formats and sending the report to clients or stakeholders.
• Ensure the delivery of 100% quality and 100% turnaround time from day one.
• Thoroughly review all notes from clients and the support team to ensure no details are overlooked in task execution.
• Prioritize weekly training refresher courses to evaluate new hires’ abilities and identify areas for improvement, facilitating quicker adaptation to their responsibilities and enhancing overall productivity.

Qualifications:

• Experience in building roof reports, AutoCAD or Architecture.
• High attention to detail and precision, with a keen eye for aesthetics and technical accuracy.
• Strong understanding of roofing terminology and structural elements, or willingness to learn quickly on the job.
• Competence in handling digital tools and software for data entry and image manipulation.
• Strong organizational skills to manage multiple projects simultaneously and meet deadlines.
• Good problem-solving skills to navigate software issues or measurement challenges.

Overview:

MasTec Communications Group is a leading national infrastructure construction company operating throughout the United States. MasTec Communications Group performs both wireline and wireless communication services on a national scale. We are experts in cell tower construction, RF engineering, broadband fiber optic cable installation, OSP engineering, wireline construction, and emergency maintenance services. At MasTec you’ll be joining a family, where we are dedicated to supporting each other and building an atmosphere of teamwork. As part of our team, your opportunities are limitless.

Position Summary:

As a Quality Control Auditor, you will be responsible for ensuring all closeouts have zero failures or defects and are completed promptly.

Job Details:

• Work Onsite – Bridgetowne, QC
• Monday to Friday | 9 PM to 6 AM Manila time

Responsibilities:

• Complete video closeout audits within required timelines as outlined in the Stage Reporting
• Ensure there are zero defects on the video closeout audits for the customer
• Ensure all audits are completed within the timeline provided
• Work with both external and internal customers to provide education on audit findings and how to apply them to all sites
• Provide weekly, monthly, and quarterly reporting to the Quality Managers
• Ability to disseminate information to the Markets that are being supported
• Ability to work through customer documents and standards as changed
• Other duties as assigned.

Qualifications:

• Must have a high school graduate or GED equivalent and a minimum of 2 years of tower top installation, current and active tower climbing experience in the wireless industry
• Experience in managing individual or multiple wireless communication projects
• Able to effectively work independently
• Proficient computer skills with MS Office (Word, Excel, Outlook), Adobe PDFs, and database systems
• Ability to complete closeouts with detailed and highlighted photos

Welcome to the exciting world of the Project Specialist role at MasTec! As a Project Specialist, you’ll embark on a journey to cultivate new skills and thrive in a safety-minded environment. Join our dynamic team as we push the boundaries of technology to contribute to a better community.

At MasTec, we prioritize quality service to our customers and communities, all while upholding our steadfast commitment to safety. In this role, you will play a pivotal part in facilitating and coordinating the efforts of multiple project teams within an office environment. If you’re someone who believes in doing the job right, striving to be the best, and embracing challenges, this opportunity is tailor-made for you. Join us in shaping the future of our projects and making a positive impact on the world.

About the role:

• Onsite | Rotating Schedule | Potential Work: Weekends based on business needs.
• The role requires flexibility to work 6:00 PM to 3:00 AM CST or 9:00 PM to 6:00 AM CST, which is 8:00 AM to 5:00 PM or 11:00 AM to 7:00 PM (Manila Time)

In addition, you will:

• Conduct a comprehensive 3-week training program to equip team members with essential skills for project success.
• Triage tickets by type and scope, efficiently categorizing and prioritizing tasks for swift resolution.
• Create working orders (WOs) to initiate and manage the workflow for project tasks, ensuring seamless project execution.
• Ensure the timely creation and booking of projects, maintaining precise records for organizational efficiency.
• Pull Operation Support System (OSS) logs and the latest Radio Frequency Design Solution (RFDS) to inform project decisions and updates.
• Conduct thorough checks for needed materials, ensuring the availability of necessary resources for seamless project execution.
• Request AT&T seed stock from the warehouse to support project requirements.
• Provide Tier 1 support for the crews, offering assistance and guidance as needed to ensure project success.
• Submit project closeout documentation in MDAT (Project Management Tool) to ensure the proper completion of projects.
• Request purchase orders (POs) from Project Control to facilitate the procurement process.
• Ensure timely client invoicing, adhering to billing schedules and maintaining accurate financial records.
• Track progress on-site, monitoring key indicators to assess project advancement and identify areas for improvement.
• Submit invoices in ACAS (Accounting and Contract Administration System) for accurate financial record-keeping.
• Provide milestone updates to keep stakeholders informed of project achievements and progress.
• Collaborate closely with the Project Manager, assisting with daily activities to contribute to the overall efficiency of project management.
• Handle phone calls effectively, demonstrating the ability to work in a call center-centric environment as needed for project communication and coordination.

About You:

• You have a track record of completing work with a high level of quality
• You have a knack for figuring out hard problems and enjoy a hands-on approach to your work
• You enjoy getting your hands dirty with your team
• You have project management skills and the ability to resolve complex problems and issues
• You have strong Microsoft Word and Excel experience
• You have a construction background
• You have strong customer service skills
• You have purchasing experience
• You have Norad and Oracle experience, a huge plus
• Possess Telecom experience
• You’re skilled in organizing resources, establishing priorities, and working effectively at all levels in a collaborative team environment.

Position Summary:

As a Project Scheduler, you will oversee the resource management of in-house and sub-contracted field crews. You will assist the project manager with schedule planning, coordination of tasks, and monitoring the timelines of scheduled assignments. You believe in doing the job right. Being the best. And you’re up for the challenge. As a Project Scheduler, you must be able to participate in a cross-functional team environment in the development and oversight of construction-related project planning and scheduling. The Project Scheduler will report to the Lead Project Scheduler.

Join the MasTec family and help us provide the highest level of quality service to our customers and communities while maintaining our commitment to safety!

Job Details:

• Project Scheduler
• Work Onsite – Bridgetowne, Quezon City
• Monday to Friday | 9 PM to 6 AM Manila time (Night Shift – open to shifting)

Responsibilities:

• Work closely with the project team to develop, maintain, and manage the project schedule; including engineering, construction, and supply chain activities;
• Prepare estimates and forecasts during the life-cycle of the project, responsible for reporting schedule deliverables to the project team and the Client;
• Assist or lead in the creation of comprehensive schedule submissions utilizing Critical Path Methodology (CPM), resource, and cost loading as necessary;
• Prepare contractor schedule submittals for conformance with contract;
• Review critical path, cost loading, schedule content, relationships and milestones;

Qualifications:

• 3+ years of experience in project scheduling and the utility construction industry;
• Experience in project planning/scheduling within the construction industry:
• Proficiency with scheduling software, with a strong preference and priority placed on Primavera, P6, Microsoft Projects, Microsoft Dynamic 365
• Requires strong computer skills including Microsoft Excel and database applications. Practical knowledge test will be required;
• An understanding of critical path methodology to ensure, and communicate, timely delivery of milestone tasks;
• Must be self-motivated.

Preferences:

• Bachelor’s Degree in Engineering, Construction Management; Mathematics or Physics preferred;
• MasTec prefers, but does not require, that candidates have experience in the local area;
• Candidates with certifications received through Oracle, PMI or other similar organizations focused on recognition of expertise in Project Scheduling and Earned Value Management.

Position Summary:

As a Project Scheduler, you will oversee the resource management of in-house and sub-contracted field crews. You will assist the project manager with schedule planning, coordination of tasks and monitoring the timelines of scheduled assignments. You believe in doing the job right. Being the best. And you’re up for the challenge. As a Project Scheduler, you will develop new skills, work in a safety-minded environment, and join us in expanding technology for a better community.

Join the MasTec family and help us provide the highest level of quality service to our customers and communities while maintaining our commitment to safety!

Job Details:

• Project Scheduler
• Work Onsite – Bridgetowne, QC
• Monday to Friday | 9 PM to 6 AM Manila time (Night Shift – open to shifting)

Responsibilities:

• Develop, implement, and maintain a scheduling management system
• Review progressed schedules against schedule deadlines
• Participate in meetings with senior operations management, peers, and/or customers.
• Participate in estimating and bidding projects, contract negotiations, and change order preparation.
• Identify potential scheduling delays and facilitate remedial action
• Monitor project progress with monitoring duties that include identifying critical activities and reviewing forecasts and achievement dates
• Perform other duties as required or assigned

Qualifications:

• Possess a High School diploma but a bachelor’s degree is preferable in Construction Management or Project Management.
• Have 3-5 years managing telecom construction projects.
• Must be proficient in Primavera P6, MS Project Professional or similar.
• You have knowledge of the telecom construction industry Coax Splicing, Fiber Splicing, Directional Drilling, map reading, etc.
• You’re proficient in Microsoft Office, particularly with Word, Excel, and Project, and the ability to learn custom software.
• Safety is a part of your day to day.
• You have a track record of completing work with a high level of quality.
• You have a knack for figuring out hard problems and enjoy a hands-on approach to your work.
• You are looking for long-term projects.
• You enjoy getting your hands dirty with your team.
• You enjoy problem-solving and like to troubleshoot problems as they arise in the field .
• You have previous site management experience while maintaining a good relationship with clients and suppliers.

As a Project Coordinator, your core responsibility involves efficiently facilitating and coordinating the work of multiple project teams. You prioritize doing the job right and strive to be the best, always ready for challenges.

About the client:

MasTec, Inc. is a leading national infrastructure construction company, operating mainly throughout the United States and extending its reach to Bangalore, India, through its subsidiary, MasTec QuadGen Wireless LLP. Specializing in the building, installation, maintenance, and upgrade of energy, communication, and utility infrastructure, MasTec’s services encompass a broad spectrum of industries. Their work includes electrical utility transmission and distribution, wind farms, solar farms, other renewable energy projects, natural gas and petroleum pipeline infrastructure, wireless, wireline, satellite communication, industrial infrastructure, and water and sewer systems. Renowned for quality, innovation, and excellence. MasTec is at the forefront of shaping the future of infrastructure construction, seeking talented individuals who align with their mission and values.

Job Details:

• Work Onsite : Eastwood Libis, Quezon City
• Monday to Friday | 10 PM to 7 AM Manila time

Responsibilities:

• Identify and work to remove barriers to successful completion of the overall project, with particular emphasis on resolving issues with subcontractors.
• Provide timely project status updates to the Project Managers submitting for Cabinet resolution those problems and issues that cannot be resolved at lower levels.
• Maintain and update the company database.
• Generate customized reports and pivot tables in addition to utilizing VLOOKUP functionality.
• Create and track contracts, purchase orders, submittals, and complete project close-out manuals.
• Serve as the primary point of contact with external vendor representatives and functional consultants on overall strategic and technical project matters
• Handle all correspondence between the general contractor, owner, architect, and subcontractors.
• Communicate with Site Acquisition Specialists and Project Managers to resolve issues with OOM’s and provide project updates.
• Request information from PM’s and SAS’s to verify that projects are correct and updated.
• Generate lists of missing PO’s and receiving action items.
• Process information in NSite and/or Oracle.
• Monitor budget, and report on PO and receiving in relationship to the budget and to ensure PO’s and receiving correctly reflect site acquisition work.
• Send requests to the closeout team to actualize project dates when tasks are completed.
• Research any projects, new or old, when asked by PM’s for specific reasons.

Qualifications:

• Bachelor’s degree or 5 years of equivalent work experience.
• Strong Microsoft Word and Excel experience.
• Norad, NSite, Oracle and NXO experience, a huge plus.
• Accounting or Purchasing experience, preferred.
• You have a track record of completing work with a high level of quality.
• You have a knack for figuring out hard problems and enjoy a hands-on approach to your work.
• You are looking for long-term projects.
• You enjoy getting your hands dirty with your team.
• You have project management skills and the ability to resolve complex problems and issues.
• You have a construction background.
• You have purchasing experience.
• Possess Telecom experience.
• You’re skilled in organizing resources, establishing priorities, and working effectively at all levels in a collaborative team environment.

Job Summary:

We are seeking a highly organized and detail-oriented Project Accounting Analyst to support our project Set Up team in the successful creation, execution, and delivery of various projects. The ideal candidate will be a proactive multitasker, skilled communicator, and a natural problem-solver with a passion for keeping projects on track and within scope. As a Project Analyst, you will play a pivotal role in coordinating tasks, managing project automation queue, and provide operations support to meet customer deadlines, all while ensuring that deliverables are met on time and to the highest standards.

Job Details:

• Project Accounting Analyst
• Work Onsite – Bridgetowne, Quezon City
• Monday to Friday | 9 PM to 6AM (first 1 to 3 months) then 6 AM to 3PM after training

Responsibilities:

• Manage the job creation queue in the system to ensure all project set up data is valid, accurate, approved by the appropriate parties and created in a timely manner.
• Track project progress and deliverables, ensuring deadlines are met and flagging any potential delays.
• Organize and maintain project documentation, ensuring all files are up-to-date and easily accessible.
• Monitor project risks and issues, providing solutions and escalating when necessary.
• Prepare and distribute regular project status reports to team members and stakeholders.
• Support the Accounting team during month end closing process.
• Order processing and Project set-up.
• Assist with the month end closing process ensuring that all transactions are interfaced.
• Verify daily sampling of completed project set up request including providing feedback.
• Assist supervisors with tracking metrics.
• Coordinate and manage special projects, including communicating all special processing events to Team Leads
• Assist Project Set Up Team as needed.
• Provide support within the project set up team to develop, manage, and facilitate processing.
• Handle issues as they arise to ensure all projects are properly set up and closed.
• Communicate issues and potential resolutions to market leads.
• Perform reconciliations between systems and projects.

Qualifications:

• Minimum of 5 years of accounting experience.
• Advanced proficiency in Microsoft Excel, particularly in handling large datasets with 100+ columns.
• Experience with Oracle systems is preferred.
• Familiarity with US GAAP is highly desirable but not required.
• You have a track record of completing work with a high level of quality
• You have a knack for figuring out hard problems and enjoy a hands-on approach to your work
• Are proficient in Microsoft office suites.
• Have excellent oral and written communication skills.
• Have excellent time management, organizational planning, and problem-solving skills.
• You follow instructions, respond to management direction, and keep commitments.
• Strong leadership and project management skills.
• Able to manage, establish, and communicate clear goals and objectives.

Position Summary:

The Production Planner/Buyer will be an integral part of the National Planning and Buying teams, responsible for ensuring the procurement of produce supply to meet 100% of daily site production plans. This role serves as the daily supplier point of contact for the client, managing communications to sustain strategic relationships. The ideal candidate will deliver quality finite material and production schedules within both the “fixed” and “trading zones,” satisfying the master supply plan and actual customer requirements. Additionally, this position will work closely with site teams to identify opportunities for improving efficiency and reducing waste in systems and processes.

Job Details

• Hybrid Setup – Bridgetowne, Pasig
• Morning shift | Manila Time

Responsibilities:

• Create daily production plans using the client’s ERP Systems.
• Provide quality, feasible, and material schedules in daily time buckets to optimize plant efficiencies.
• Maintain and own the site production process within trading and fixed zones to ensure consistency between weekly supply plans and daily schedules.
• Maintain OPS Master Sequence data.
• Plan to capacity and identify solutions when sites are over capacity, reporting to the Planning Manager.
• Maintain Master Data across all Planning ERP systems.
• Collaborate with Demand Planning, Sales, and Operations to minimize excess stock and/or finished goods dumps.
• Prepare production plans for events in advance, including public holidays, sporting events, and launches.
• Create weekly supply schedules for deliveries for each produce line by matching supply availabilities with the client’s master supply plan to meet planned production requirements.
• Understand freight cost options to ensure supply is mapped and ordered to maximize truck and freight utilization.
• Create Material to Plan availability reports daily for each production site.
• Maintain all relevant system data to required standards, including all weekly and daily templates.
• Develop the efficiency, reliability, and integrity of our planning systems.
• Participate cross-functionally to optimize plant efficiencies.
• Perform case fill coding, publish CSLs, analyze data for trends, and work with relevant teams to improve overall case fill.
• Prepare data for and participate in weekly Operational Planning review meetings, taking actions for publishing to the group.
• Conduct accurate raw material dump coding, analyze trends, and work with relevant teams to reduce the overall value of raw material dumped.
• Collaborate with regional supply managers to improve inbound DIFFOT performance, optimizing delivery time slots and standardizing order multiples with suppliers.
• Partner with operational leads to ensure site manufacturing and plans result in quality finished goods.
• Maintain raw material inventory holdings within agreed guidelines to maximize freshness/quality and minimize dump exposure, implementing site or recipe changes where necessary.
• Champion Zero Harm programs and initiatives.
• Promote a positive safety culture.
• Ensure total onsite inventory falls within agreed site receivals capacity to maintain a safe working environment.
• Ensure compliance with all company Health and Safety Policies and Procedures.

Qualifications:

• Proven experience within an FMCG/manufacturing operation (preferably short shelf life).
• Proven production planning and scheduling experience.
• Experience delivering commercial results in an operational environment.
• Capability to drive collaborative relationships and accountability that delivers results.
• Experience using planning and scheduling tools and ERP software.
• Previous experience working with remote manufacturing sites is a plus.
• Strong will to learn and grow both personally and professionally.
• Strong ethics and attention to detail.
• Ability to work with and coordinate multiple stakeholders to achieve common outcomes.
• High capability in managing many moving and evolving activities simultaneously.
• Ability to think creatively and present new proposals that add value.
• Strong problem-solving skills and the ability to work logically from first principles.
• High levels of tenacity and resilience, with a results-oriented mentality.
• High standard of written and verbal communication.
• Confidence in all communications.
• Demonstrates absolute honesty and integrity.
• Raises issues and makes recommendations while considering potential consequences.
• Builds constructive relationships with all essential stakeholders.
• Strong, pragmatic team player.
• Look for new ways to solve old problems.
• Sets high standards of performance for self and others.
• Treats all with respect and fairness.

Overview:

MasTec Communications Group is a leading national infrastructure construction company operating throughout the United States.

MasTec Communications Group performs both wireline and wireless communication services on a national scale. We are experts in cell tower construction, RF engineering, broadband fiber optic cable installation, OSP engineering, wireline construction, and emergency maintenance services.

At MasTec you’ll be joining a family, where we are dedicated to supporting each other and building an atmosphere of teamwork. As part of our team, your opportunities are limitless.

Job Details:

• Process Document Specialist
• Work from Home
• Monday to Friday | 9 PM to 6 AM Manila time

Responsibilities:

Process Design and Optimization:

• Develop and optimize processes to improve efficiency, reduce costs, and ensure high product quality.
• Conduct process simulations and modeling to predict outcomes and identify potential issues.
• Implement process improvements and best practices to enhance productivity and performance.

Technical Support:

• Provide technical support and troubleshooting for process-related issues.
• Collaborate with production teams to resolve process problems and implement corrective actions.

Data Analysis and Reporting:

• Analyze process data to identify trends, variances, and areas for improvement.
• Prepare and present detailed reports on process performance, improvements, and recommendations to management.

Project Management:

• Lead or participate in process improvement projects, ensuring timely and successful completion.
• Coordinate with various departments, including Engineering, Construction, and quality assurance, Project and Program Management Offices among others to support project goals.

Compliance and Safety:

• Ensure processes comply with industry standards, regulations, and company policies.
• Promote a culture of safety and continuous improvement.
• Training and Development:
• Train and mentor production staff on new processes, procedures, and best practices.
• Develop and maintain method and procedure (M&P) process documentation, including standard operating procedures (SOPs) and work instructions.

Qualifications:

• Bachelor’s degree in industrial engineering, business management, project management or a related field. Professional certifications in process management or project management preferred.
• Minimum of five years of experience in process engineering, preferably in the telecommunications or utility infrastructure fields.
• Experience with process simulation and creation software such as Visio or IBM Blueworks.
• AutoCAD experience is preferred.
• ARCGIS and ARCGIS Online software experience are required.
• Professional certifications Six Sigma and/or PMP are a plus.
• Proficiency in process simulation software, data analysis tools, and Microsoft Office Suite.
• Strong analytical and problem-solving skills with a solid understanding of process design and optimization techniques.
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
• Knowledge of industry standards, safety regulations, and quality control practices.

Job Summary:

This role involves creating, maintaining, and reviewing construction schedules and spending according to project scopes. As a Planning & Scheduling Specialist, You’ll collaborate with cross-functional teams to ensure accurate scheduling and effective handoffs. Key responsibilities include facilitating verification processes, managing escalations, presenting updates, and preparing resource allocation plans. Additionally, you’ll oversee schedules, track risk management plans, and issue deviation warnings that could impact project outcomes.

Job Details:

• Planning & Scheduling Specialist
• Work Onsite – Bridgetowne, QC
• Night Shift (9 PM to 6 AM Manila Time, but must be open to working outside these hours)

Responsibilities:

• Create, maintain, review and administer construction schedules and spend by POE / SOW – Works with Scoping, Construction, Materials, PM, and Integration – Hands off the schedule to CX
• Facilitate the buildable verification for the GC schedule and material release forecast to hand off buildable schedule to PMO/CX Ops
• Support the project management team in the planning, tracking, analysis, and reporting of projects, including dashboard maintenance. – Facilitate and participate in weekly schedule reviews with an approach to facilitate accuracy in project execution and reporting
• Manage any escalations or issues that arise during construction and recommend solutions / replacements – Present information for internal meetings on the rolling schedule.
• Prepare short and long-term resource allocation plans based on input from all key players and team members. – Oversee schedules and risk management plans and provide serious deviations warnings hindering project results.
• Other duties as assigned.

Qualifications:

• 2+ years of experience
• You have strong Microsoft Word and Excel skillset
• You’re skilled in organizing resources, establishing priorities, and working effectively at all levels in a collaborative team environment
• You possess great attention to detail
• Safety is a part of your day to day
• You have a track record of completing work with a high level of quality
• You have a knack for figuring out hard problems and enjoy a hands-on approach to your work
• You are looking for long-term projects
• You have project management skills and the ability to resolve complex problems and issues
• You have telecom construction experience – preferred
• You have previous scheduling experience
• You are familiar with 811 rules and requirements
• You like working in a fast pace environment
• You work well in a team setting

Job Summary:

As a Photo Retoucher you will be responsible for editing and producing final images to be submitted to photographic labs

Job Details:

• Photo Retoucher/Editor (Consultant)
• Bridgetowne, Quezon City (on-site)
• 6 AM to 3 PM

Responsibilities:

• Use software provided to produce final images to be submitted to photographic labs.
• Maintain databases and paperwork required to monitor and track the submission and return of work.
• Ensure all retouching is completed and delivered to the laboratory/suppliers within the specified time frames.

Qualifications:

• Advance level of experience with Adobe Photoshop
• Experience with Retouching photo’s would be a plus
• Time Management Skills
• Ability to work with Speed and Accuracy
• Creative and Innovative
• Highly Organized

Job Summary:

We are seeking a dedicated Patient Service Specialist to join our team. This role involves providing clear and concise information to patients via video or phone consultations, explaining complex topics in an easy-to-understand manner, and maintaining the highest standards of professionalism. The ideal candidate will have a strong work ethic, excellent communication skills, and a commitment to teamwork.

Job Details:

• Work Onsite – Bridgetowne, QC
• Monday to Friday | 10 PM to 7 AM Manila Time
• Following US holidays

Responsibilities:

• Utilize your excellent communication skills to provide clear and concise information to patients via video or phone consultations.
• Demonstrate patience and a knack for explaining complex topics in an easy-to-understand manner.
• Maintain the highest standards of professionalism, adhering to all company policies and procedures regarding patient confidentiality, data security, and telemedicine best practices.
• Collaborate effectively with team members and foster a positive and supportive work environment.
• Participate in team meetings or huddles to discuss patient cases, share insights, and collaborate on solutions.
• Schedule calls with patients and doctors for future consultations.
• Assist in organizing and coordinating special events or projects as assigned by the team coordinators.

Qualifications:

• A minimum of an associate’s degree is required.
• A minimum of two (2) years of experience in a BPO setting, specifically in Customer Service.
• Excellent written and verbal communication skills.
• Strong work ethic and a commitment to teamwork.
• A desire to learn and adapt to new challenges.
• Ability to work night shifts, on-site, and handle continuing calls.

Position Summary

The Medical Records Staff is responsible for the accurate and efficient handling, maintenance, and distribution of medical records. This role ensures that all patient information, including inbound and outbound faxes, is properly organized, processed, and securely filed in compliance with applicable regulations. The position also involves supporting internal and external requests for medical records and coordinating the distribution of patient records to endoscopy centers before procedures.

Job Details

Medical Records Staff

Work from Home

Mondays to Fridays | 9 PM to 6 AM (PH Time)

Following US Holidays

Responsibilities

• Ensure medical records are accurately imported, maintained, and securely filed.
• Process and fulfill medical record requests from internal staff, external physicians, and authorized individuals.
• Manage all inbound and outbound faxes, ensuring timely and accurate handling.
• Process inbound medical results through third-party interfaces for seamless data integration.
• Prepare and distribute patient records to endoscopy centers ahead of scheduled procedures.

Qualifications

• High school diploma or equivalent; additional education in healthcare administration or related fields is a plus.
• Experience in medical records management or healthcare administration is required.
• Strong attention to detail and organizational skills.
• Familiarity with medical record systems and third-party interfaces.
• Proficient in handling sensitive and confidential information with discretion.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.

Position Summary:

The Learning and Quality Consultant is responsible for the assessment/analysis, design, and delivery of continuous learning and organizational development programs across different teams to support Sourcefit and its Client’s operational excellence. The Learning and Quality Consultant ensures appropriate training solutions are provided to enable efficient and effective execution of key business initiatives. This individual is responsible for fostering close relationships with internal and external clients to ensure program and project success. The Learning and Quality Consultant will manage content, identify and assess learning goals, track progress toward meeting goals, collect and present data to evaluate the learning process, design and facilitate content for internal programs and coordinate training and other logistical L&D activities. He/She serves as a consultant, coach, and resource to leaders in addressing team development needs and delivering learning through various formats including classroom, web, and e-learning.

Job Details:

• Onsite (Bridgetowne, Pasig)
• Monday to Friday | 9 PM to 6 AM (may change depending on the client’s needs)

Responsibilities:

• Coordination of activities including alignment with Clients and other Business Functions to ensure project completion on time and schedule and availability to target audience.
• Coordination, development, and administration of pre- and post-training activities, including testing, certification and coaching/reinforcement efforts in support of development
• Coordination of classroom, webinar activities and training programs for a specific audience.
  Schedule and coordinate training classes to ensure knowledge is learned by identified timelines
• Utilize adult learning principles and training philosophies to ensure utilization of a variety of vehicles which leads to increased knowledge retention
• Develop or select teaching aids, such as training workbooks, participant guides, infographics, videos, hands on e-learning tutorials and reference materials
• Support the tracking and communication of corporate and client training initiatives
• Ensure all levels are trained to meet or exceed established performance standards
• Confer with SMEs of the business to gain knowledge of work situations requiring training and better understand changes in policies, procedures, regulations and technologies
• Build and maintain effective business relationships to different departments, teams, and clients throughout the organization
• Develop programs or job aids that support the business needs while meeting deadlines
• Maintain expert knowledge of training programs and systems usage
• Personal development and accomplishment of appropriate departmental goals
• Ensure all materials always have the most current information via applicable internal business collaboration
• Recommend and develop solutions to improve any findings from all customer data sources
• Leads and coordinates service-related projects and activities to ensure continuous quality improvement initiatives in line with the training initiative
• Gather data from different teams, departments, and clients to ensure a proactive approach when recommending a solution
• Identify skill or process gap opportunities and provide recommendations
• Other projects and responsibilities may be added at the manager’s discretion

Qualifications:

• At least 2 years’ experience in content development
• Solid understanding on Training Life Cycle using ADDIE Principles
• Excellent background on Data Analytics (Preferably Six Sigma Yellow Belt)
• Excellent English communication Skills
• Experience in a BPO Setting (nice to have)
• Experience dealing directly with Foreign Clients (nice to have)

Job Summary:

The Collections Representative will be accountable for maintaining contact with clients through various communication methods to establish appropriate payment arrangements and foster strong partnerships for the company’s advantage. The role necessitates knowledge of current regulations and the capability to abide by the company’s process and script for dealing with dishonored payments. In addition, the Collections Representative will be responsible for administrative tasks related to data and providing timely reports of key performance indicators to the Head Office.

Job Details:

• Collections Representative
• Bridgetowne, QC – On-site
• Monday to Friday | 6 AM to 3 PM
• *Following New Zealand’s time zone
• *Following New Zealand’s Holidays

Responsibilities:

• Contact customers via multiple communication channels (phone, email, text, social, etc.) to establish suitable payment plans and build strong relationships.
• Meet weekly KPI’s for collections and ensure all work is completed in the required timeframe.
• Perform data admin tasks, such as data entry, skip tracing, processing of Direct Debits/Dishonors, updating FinConnect, and filing.
• Follow the company’s dishonor process and script to encourage customers to pay.
• Identify areas of improvement in terms of efficiency and communicate these ideas to the team and management.
• Keep up to date with the latest legislation regarding the CCCFA, Fair Trading, Consumer Guarantees, Door to Door Act, and any others that are relevant to the customer base.
• Have an acute understanding of all customer contracts to ensure compliance with legal parameters.
• Provide relevant feedback through on-time reporting of KPI’s to Head Office, including the actions taken to contact the customer.
• Display a professional manner while encouraging commitment to payment and emphasizing the benefits to the customer of adhering to their committed payment schedule.
• Using verbal communication skills to manage people and maintain positive public opinion of the company.
• Attend all team and individual meetings on time and as required.
• Minimize losses while cost-effectively estimating the probability of successful recovery and recommending the best next courses of action.

Qualifications:

• A minimum of 3 years of experience in a customer service or collections role, preferably in a financial services, banking, or lending environment.
• Strong numerical abilities
• Strong verbal communication skills and the ability to effectively negotiate and resolve issues.
• Familiarity with customer contracts and an understanding of legal compliance.
• Proven experience in administrative tasks, including data entry and record keeping.
• Excellent organizational and time management skills.
• Strong problem-solving skills and the ability to work well in a team environment.
• Strong attention to detail and the ability to maintain accuracy in a fast-paced environment.
• Strong computer skills and proficiency in relevant software and tools.

Position Summary:

The National Material Quantity Surveyor will be responsible for accurately analyzing and reviewing construction plans and specifications to prepare detailed material quantity takeoffs. This role is crucial in supporting the sales and project teams by ensuring precise takeoffs for flooring and related materials as per project requirements. The Quantity Surveyor will work closely with the Team Leads and will be part of a dedicated team responsible for delivering high-quality material takeoffs on time and within the standards set by the company.

Job Details:

• Monday to Friday | 9 PM to 7 AM Manila Time
• Work onsite (Bridge Town, QC)
• *Following select Philippine Holidays

Responsibilities:

• Plan and Specification Analysis:
  • Analyze and review plans and specifications to prepare accurate estimates with the necessary level of detail for all design stages (Budgetary, DD, CD, GMP, or Double-Check).
  • Ensure that all required materials are accounted for, including flooring, trims, transitions, and related components.
• Material Quantity Estimation:
  • Create comprehensive material quantity estimates for flooring and associated materials to fulfill all requirements of the flooring bid package. (This position is not responsible for pricing material and labor.)
• RFI Management:
  • Draft and submit project-specific Requests for Information (RFIs) for review by sales teams, architects, or general contractors to clarify any uncertainties in the plans or specifications.
• Cost-Saving Identification:
  • Identify potential cost-saving opportunities and provide suggestions to project teams for material optimization and project efficiency.
• Quality Control and Review:
  • Review own work to ensure accuracy and completeness prior to submission to the sales team.
  • Participate in a two-level review process, where the work is first reviewed by a local Team Lead and then by the U.S.-based Senior Estimator or Team Lead to catch any errors or omissions.
• Standards and Compliance:
  • Complete all estimates in a timely manner and in accordance with National Estimating Standards and company guidelines.
  • Follow company procedures for estimating, documentation, and project management to maintain consistency and quality across all projects.
• Collaboration and Reporting:
  • Work closely with the Team Lead to receive feedback and incorporate any necessary changes into future estimates.
  • Provide regular updates and reports to the Team Lead and other relevant stakeholders on project progress and any issues encountered.

Qualifications:

• Bachelor’s degree in engineering (Civil, Mechanical, Electrical, or Structural), Architecture, or a related field. Candidates with equivalent experience in material quantity surveying or a related discipline will also be considered.
• Minimum of 2-5 years of experience in a related field, such as quantity surveying, architecture, or engineering.
• Prior experience in material quantity takeoffs is highly desirable.
• Strong ability to read and interpret construction plans, particularly U.S.-based plans.
• High level of analytical thinking to assess plans and identify potential issues or areas for cost savings.
• Must be extremely detail-oriented, with the ability to ensure that all estimates are thorough and accurate.
• Proficiency in working with imperial measurements is essential.
• Experience in Microsoft Office Suite and Estimating Software, highly desired, but not required as training will be provided.
• Excellent verbal and written communication skills to draft clear RFIs and collaborate effectively with team members and stakeholders.

Position Summary:

The Accounts Payable and Payroll Associate is responsible for managing and overseeing the entire accounts payable and payroll processes. This role ensures the accuracy, integrity, and timeliness of financial transactions, vendor payments, and payroll tasks. The Accounts Payable and Payroll Specialist plays a crucial role in maintaining the financial health of the organization by ensuring all financial obligations and employee compensations are met promptly and accurately.

Job Details:

Work from Home
Monday to Friday | 9 AM to 6 PM PH Time
Responsibilities:

Oversee Data Entry and Ensure Integrity of Accounting System Data:

Accurately input all invoices and billing information from suppliers and other vendors into the accounting system.
Regularly verify and cross-check data entries to maintain the accuracy and integrity of the accounting system.
Maintain organized and up-to-date records of all financial transactions, ensuring that all entries comply with company policies and accounting standards.
Ensure the accounting system is regularly updated with the latest information and resolve any discrepancies promptly.
Process Supplier Invoices and Prepare Checks for Signature:

Thoroughly review all supplier invoices for accuracy, proper authorization, and compliance with purchase orders and contracts.
Follow the established approval workflow for processing invoices, ensuring that each invoice is approved by the relevant department or manager.
Prepare checks/online transfers for payment, ensuring that all details are correct, and the checks/transfers are ready for signature/approval by authorized personnel.
Manage and adhere to payment schedules, ensuring that all supplier payments are made timely to avoid any late fees or disruptions in supply.
Make Bank Deposits as Needed:

Prepare and organize bank deposits, including checks and cash, ensuring that all amounts are accurately accounted for.
Maintain detailed records of all bank deposits, including date, amount, and source of funds.
Coordinate with the bank to ensure deposits are made efficiently and any issues are resolved promptly.
Participate in the Preparation of Monthly and Year-End Financial Reports:
Assist in the preparation of monthly and year-end financial statements, ensuring that all data is accurate and complete.
Compile and organize data from various sources to support the financial reporting process.
Provide necessary documentation and support for internal and external audits, ensuring compliance with regulatory requirements and company policies.
Participate in variance analysis to identify discrepancies and support management in decision-making.
Reconcile All Bank Accounts:

Regularly reconcile bank statements with the company’s financial records to ensure accuracy.
Investigate and resolve any discrepancies between bank statements and company records promptly.
Maintain detailed documentation of all reconciliation processes and adjustments made.
Ensure that reconciliations are completed in a timely manner to maintain accurate financial records and internal controls.
Release Vendor Checks (as needed):

Manage the distribution of vendor checks, ensuring that all payments are released according to the payment schedule.
Keep accurate records of all checks released, including vendor information, payment amount, and date of issuance.
Communicate with vendors regarding payment status and resolve any issues or inquiries related to check payments.
Ensure that all check releases comply with company policies and procedures, as well as any relevant regulatory requirements.
Qualifications:

Bachelor’s degree in Accounting, Finance, or related field preferred.
Proven experience in accounts payable and payroll processing or a similar financial role.
Strong understanding of accounting and payroll principles and procedures.
Proficiency in accounting software and Microsoft Office Suite, particularly Excel.
Excellent organizational and time-management skills.
Strong attention to detail and accuracy.
Effective communication and interpersonal skills.
Ability to work independently and as part of a team.
Knowledge of regulatory requirements and compliance related to accounts payable and payroll.