Dominican Republic nearshoring with US time zone alignment and bilingual English-Spanish teams
Build dedicated Dominican Republic teams from Sourcefit’s Santo Domingo delivery center, backed by the same ISO 27001-certified infrastructure used across our global operations. Sourcefit has delivered offshore and nearshore teams since 2009 and employs more than 2,000 professionals worldwide.
Use Sourcefit to build bilingual customer support, accounting, digital marketing and logistics teams at a fraction of US-based costs, with real-time overlap across the US business day
ISO 27001 certified · No locked-in contracts · 2,000+ team members worldwide
Get a role-specific quote
Tell us the role. Sourcefit sends indicative monthly pricing, a recommended delivery timeline and next steps. No obligation.
Dominican Republic nearshoring at a glance
Sourcefit builds dedicated Dominican Republic nearshore teams from its Santo Domingo delivery center. Average monthly rates run from $1,177 for logistics support to just over $2,100 for accounting roles, with quotes covering salary, statutory benefits, equipment, secure office space and account management.
It works best for companies that want US time zone overlap, bilingual English-Spanish support, or a nearshore alternative built for reaching the US Hispanic market, without giving up transparent pricing.
Atlantic Standard Time, matching the US East Coast most of the year
Trusted by global and growth companies
Time zone alignment
Santo Domingo, Dominican RepublicEvaristo Morales
Sourcefit Dominican Republic office
Close to home
Santo Domingo, Dominican RepublicEvaristo Morales
Sourcefit Dominican Republic office
Real cost savings
Santo Domingo, Dominican RepublicEvaristo Morales
Sourcefit Dominican Republic office
Bilingual, multilingual talent
Santo Domingo, Dominican RepublicEvaristo Morales
Sourcefit Dominican Republic office
One strategic base, built for US time zone overlap.
Santo Domingo gives Sourcefit clients a bilingual delivery base with working hours that line up with the US business day.
Time zone alignment
Atlantic Standard Time (UTC-4) matches the US East Coast for most of the year, with no night shifts required.
Close to home
About a two-hour flight from Miami, making site visits and in-person onboarding straightforward.
Real cost savings
Labor costs run 40 to 60 percent below equivalent US-based hiring, backed by a fast-growing outsourcing sector.
Bilingual, multilingual talent
English and Spanish fluency as standard, with French- and German-language capability available for specific roles.
See our Santo Domingo office
Two named leaders run day-to-day delivery and growth for Sourcefit’s Dominican Republic operation.
Vice President of Growth
Enmanuel Maura
Enmanuel has over 20 years of experience in the outsourcing industry and has successfully directed sales, operations and client relationships in various BPO companies.
Country Manager, Dominican Republic
William Lorenzo
William brings more than 20 years of BPO experience and a proven track record of enhancing call center operations, boosting efficiency and driving results.
Why companies choose Sourcefit for Dominican Republic nearshoring
Dominican Republic teams with real operational support
Recruitment, HR, IT, facilities and account management work together behind every dedicated team.
Transparent pricing
Cost-plus pricing lists salary, statutory benefits, equipment, office space and management fee. See the pricing page.
US time zone alignment
Atlantic Standard Time keeps Dominican Republic teams working the same hours as the US East Coast, with no night shifts.
Ready-made talent base
Santo Domingo’s outsourcing sector gives you access to experienced BPO talent from day one.
Compliance and security
ISO/IEC 27001:2022, ISO/IEC 27701:2019, PCI DSS controls, GDPR-aligned and Law 172-13-aligned protocols. See certifications and awards.
A fast-growing market
Sustained BPO sector growth, driven by rising US nearshoring demand.
Scalable support
Start with one person, then scale into departments without changing vendors.
Independently certified and assessed across security, privacy and operational controls.
Dominican Republic nearshoring rates average from $1,177 per month
The figures below are average monthly rates blending entry, mid and expert seniority for each role. Every function is quoted to the specific role, seniority and schedule after your brief.
Starting average
$1,177
per full-time employee, per month
What the monthly rate includes
Rates are all-inclusive and confirmed after the role brief. Each quote reflects seniority, schedule, systems and training requirements.
- Staff salary
- Statutory benefits
- Equipment
- Secure office space
- HR and payroll
- Delivery management
Average monthly rates by role, in US dollars, blending entry to expert seniority.
| Example role | Average monthly rate |
|---|---|
| Logistics support | $1,177/mo |
| Spanish-language customer support | $1,591/mo |
| Bilingual customer support | $1,738/mo |
| Digital marketing agent | $1,883/mo |
| Accountant | $2,176/mo |
Recipient of Gold Stevie®
Award for AI Innovation
Dominican Republic nearshoring FAQ
Direct answers to the questions we hear most.
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How much does it cost to outsource to the Dominican Republic with Sourcefit?
Sourcefit’s Dominican Republic rates average $1,177 per month for logistics support, $1,591 for Spanish-language customer support, $1,738 for bilingual customer support, $1,883 for digital marketing agents and $2,176 for an accountant. Every rate is all-inclusive, covering salary, statutory benefits, equipment, secure office space and management. Clients typically save 40 to 60 percent compared with equivalent US-based hiring.
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What time zone is the Dominican Republic in?
The Dominican Republic operates on Atlantic Standard Time (UTC-4) year-round and does not observe daylight saving. This matches the US East Coast during Eastern Daylight Time (spring through fall) and runs one hour ahead of the US East Coast during Eastern Standard Time (winter).
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What languages do Dominican Republic teams support?
Spanish is the official language and Sourcefit’s Dominican Republic teams are bilingual in English and Spanish, with additional French- and German-language capability available for specific roles.
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Why outsource to the Dominican Republic instead of the Philippines or South Africa?
The Dominican Republic is the right fit when time zone overlap with the US and bilingual English-Spanish support matter most, particularly for reaching the US Hispanic market. The Philippines and South Africa suit teams that prioritize maximum cost savings or UK and European time zone overlap instead.
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How much management time will this require from me?
Minimal. Sourcefit handles day-to-day HR, payroll, benefits, IT infrastructure and facilities management from its Santo Domingo office. You direct the work; Sourcefit manages the administration.
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Is Sourcefit’s Dominican Republic delivery ISO certified?
Yes. Sourcefit holds ISO/IEC 27001:2022 certification for Information Security Management and ISO/IEC 27701:2019 for Privacy Information Management, both certified by SHAMKRIS and applied across Sourcefit’s global delivery centers, including the Dominican Republic. Documentation is available for client due diligence.
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Does Sourcefit support Dominican Republic data protection law?
Sourcefit’s ISO/IEC 27001:2022 and ISO/IEC 27701:2019 certifications, together with GDPR-aligned data protocols, support compliance with the Dominican Republic’s Law 172-13 on the Protection of Personal Data. Sourcefit can provide data processing documentation for client due diligence.
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What is Sourcefit’s pricing model?
Sourcefit uses a transparent cost-plus model. Every monthly invoice shows the staff member’s salary, statutory contributions, facilities, equipment and Sourcefit’s management fee separately. There are no deposits, hidden markups or first-invoice surprises.
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How quickly can Sourcefit fill a position in the Dominican Republic?
Recruitment timelines depend on the role, seniority and specialization required, and are confirmed during your consultation. Sourcefit’s Santo Domingo team maintains active talent pipelines across customer service, finance, marketing and logistics roles.
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What is the minimum team size?
There is no minimum. Clients can start with a single staff member and scale into a full department over time.
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What awards has Sourcefit received?
Recent recognition includes a Gold Stevie Award at the 2026 Asia-Pacific Stevie Awards for AI Innovation, the Fortress Cyber Security Award 2026, a place in the Outsource Accelerator OA500 top 500 global outsourcing firms for 2025, and a Gold Stevie Award at the 2025 Asia-Pacific Stevie Awards.
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Can I visit the Santo Domingo office?
Yes. Sourcefit’s Dominican Republic office is located at Calle Porfirio Herrera 29, Evaristo Morales, Santo Domingo, Distrito Nacional, Dominican Republic. Client visits are welcome, and most clients visit during onboarding to meet their team.
Sourcefit builds Dominican Republic nearshoring teams with the time zone alignment, pricing and compliance proof your procurement team needs.
ISO/IEC 27001:2022. ISO/IEC 27701:2019. PCI DSS v4.0.1. GDPR-aligned data protocols supporting the Dominican Republic’s Law 172-13. Transparent pricing. Delivering offshore and nearshore teams since 2009.