With the growing diversity of sales channels, companies may risk losing focus on traditional sales efforts such as telesales. In tough economic times, the telephone remains to be one of the effective channels to convert new customers. One way for companies to retain focus, ensure performance, and control costs is to outsource all or part of their telesales operations. At Sourcefit, we ensure telesales success for our clients by combining state-of-the-art facilities, located in our global operations centers (in the Philippines, South Africa, the Dominican Republic, Madagascar, and Armenia) with our ‘Metrics of Excellence’ — a detailed, comprehensive vision for performance and service that infuses everything we do.
Our domain expertise in offshore telesales services extends to every aspect of our operations: from recruiting the best agents, to implementing the best technologies, and providing the most effective management and oversight for your sales staff. We will work closely with you to develop a solution that fits your business perfectly, beginning with strategic planning of your operation to seamless integration with your local team to operation and expansion. And by truly understanding your business, we will build a team that will be invested in your success and will reflect positively on your product and brand.
Features and benefits
- Top staff: Educated, highly motivated, with neutral accent
- Cultural compatibility
- Transparency: Use of call recording, biometrics, webcams
- Technology: VOIP, Softphones, Virtual PBX
- Infrastructure: State-of-the-art facilities
- Cost reduction: Fraction of local market
- Flexibility: Scale from one agent to 100 easily
- Speed to market
- Access to expertise and best practices
- Focus on core business
- Eliminate capital investment
- Easily establish 24/7 operations
- Redundancy and diversification
- Risk mitigation
Pricing
Entry Level
$980.00 / month
(Staff Leasing)
$8.00 / hour
(Small Projects)
Mid Level
$1,200.00 / month
(Staff Leasing)
$9.00 / hour
(Small Projects)
Expert Level
$1,500.00 / month
(Staff Leasing)
$12.00 / hour
(Small Projects)