Nearshoring in the Dominican Republic can yield your company with numerous benefits while improving the country’s wavering economy.

Dominican Republic’s Economic Background

The COVID-19 pandemic forced the Dominican Republic into its first recession in nearly 17 years. The fourth quarter of 2020 was difficult as many companies closed, with over 191,273 jobs lost. This particularly affected disadvantaged households, women, and informal workers.

The global shock caused by the COVID-19 pandemic substantially impacted the Dominican Republic’s economy. It produced a significant downturn in vital sectors in the second quarter of 2020. The GDP shrank by 6.7 percent in 2020. It was expected to grow by 5.5 percent in 2021, but it will stay below potential during 2021 and 2022.

For a country that has a high potential for a nearshore destination, delivers top English skills, and is considered one of the safest countries in the Caribbean —nearshoring would not only benefit your company but the Dominican population as well.

Benefits from Nearshoring in the Dominican Republic

Call Centers in the Dominican Republic are often less expensive than BPOs in the United States or Europe. 

Since nearshoring keeps you in the same time zone as your staff, they’re not required to work overtime or at night. This can drastically cut expenses when compared to offshoring. It also benefits your workers because it means a healthier schedule. Your work relationship with them can, in return, be sturdier, as you can keep in touch with them regularly. Being closer to the service provider also means less travel expenses.

Nearshoring in the Dominican Republic also provides you with staff that is highly skilled and multilingual. With a population of 11 million people, the country has one of the greatest talent pools in the Caribbean. Agents commonly speak Spanish, French, English, Portuguese, and Italian. On top of that, the Dominican’s native language is especially beneficial for the increasing Hispanic population within our market.  

Finally, nearshoring in the Dominican Republic makes it easier for agents and clients to communicate and interact with one another not only because of language affinity, but also because of cultural compatibility. With a shared history of 300 years, Dominicans have developed a strong cultural affinity with the U.S. This makes the Dominican Republic an ideal destination for nearshoring.

To learn more about nearshoring in the Dominican Republic, you can read our 5 Benefits of Nearshoring in the Dominican Republic article. We invite you to follow us on social media and to visit our website to learn more about our services.

About Us: Sourcefit is a widely recognized US-managed business process outsourcing company based in Manila, Philippines. We proudly serve over 100 clients with a workforce of more than 1,300 employees. Our global centers can serve multiple markets, and our staff is highly proficient in English, Spanish, French, and Portuguese. Whether you need a few or many employees, we can help you achieve your business goals and build high-quality offshore teams.

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Sourcefit’s commitment to excellence has been recognized through numerous industry awards and certifications.

We recently received the Fortress Cyber Security Award from the Business Intelligence Group. Sourcefit was also honored with the prestigious recognition of Best Outsourcing Solutions Provider in the Philippines during the 2023 Business Excellence Awards.

Other awards include: FT ranking of 500 high-growth Asia-Pacific, The Marketing Excellence Awards, Inquirer Growth Champion,  HR Asia Awards, among others.

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