Telesales outsourcing for scalable sales operations
Sourcefit helps organizations manage outbound sales, lead qualification, and follow up workflows that keep revenue operations consistent and efficient. Our teams provide dependable telesales support for outreach, prospect engagement, and appointment generation across global markets.
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How telesales outsourcing strengthens conversion
Telesales operations drive prospect engagement, qualification, and pipeline movement for sales organizations. High volume outreach, structured follow up, and accurate CRM updates are essential for maintaining momentum in competitive markets.
Sourcefit provides scalable telesales outsourcing that supports lead generation, appointment scheduling, and early stage sales activities. Our teams manage outreach and qualification with structured workflows, measured quality standards, and clear reporting so sales pipelines remain active and visible across regions.
Reliable and transparent telesales support
We provide flexible telesales outsourcing that can scale from individual outbound specialists to full sales support teams. Structured onboarding, clear communication guidelines, and defined QA processes maintain accuracy, call quality, and consistent follow up. Client success managers and account oversight keep operations aligned and performance measurable.
Our secure delivery centers and disciplined workflows protect client data and CRM information. With more than 15 years of outsourcing experience and delivery hubs in five countries, Sourcefit provides telesales outsourcing that is scalable, efficient, and trusted worldwide.
Built on a foundation of trust
Telesales services we provide
Outbound calling and prospect outreach
Our agents conduct structured outbound calls to engage prospects, introduce your offering, and maintain consistent outreach volume across targeted lists and campaigns.
Lead qualification and opportunity readiness
We assess prospect fit, capture intent signals, and qualify leads based on your criteria so sales teams receive higher quality opportunities with reliable context.
Appointment setting and scheduled coordination
Your telesales team books meetings, demos, and introductory calls directly on your calendar, following availability rules and regional time zones.
Nurture, follow up, and re engagement
We manage warm follow ups, stalled leads, and long term nurturing sequences that keep your pipeline active and responsive.
CRM data updates and activity tracking
Agents log call outcomes, notes, and tasks inside your CRM, maintaining accurate records, clean lists, and trustworthy reporting for your sales organization.
Sales support for high demand or seasonal campaigns
We scale telesales teams quickly to support seasonal spikes, product launches, or expansion efforts without adding internal overhead.
Recipient of Gold Stevie®
Award for HR Innovation
Recognized for excellence
Recipient of the Gold Stevie® Award for HR Innovation
Listed in the OA500 Global Outsourcing Index 2025
Named as a Philippine Daily Inquirer Growth Champion 2024
Certified™ Great Place to Work®
Why companies choose Sourcefit for telesales
Experienced sales operations teams
More than 15 years supporting global sales and customer operations
Flexible engagement options
Cost plus structure with transparent billing and adjustable scale
Structured and measurable QA
Defined call quality and follow up metrics for accuracy and consistency
Secure and compliant delivery
Certified facilities protect CRM and communication data
Platform aligned workflows
Teams work within your CRM and outreach systems for seamless coordination
Telesales outsourcing pricing
Position requirement
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Entry level
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Mid level
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Expert level
Entry level
Outsourcing
*monthly
- 1,500 USD
- 2,130 USD
- 2,760 USD
Rates vary based on outreach volume, campaign type, and qualification requirements. Sourcefit’s cost plus model ensures transparency and predictable budgets.
FAQs
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What does a telesales outsourcing team do?
A telesales outsourcing team manages outbound calls, qualification, appointment setting, and follow up tasks that support sales operations and increase pipeline activity.
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How much does telesales outsourcing cost in the Philippines or Dominican Republic?
Most outsourced telesales roles in the Philippines or Dominican Republic range from 1,200 to 2,000 USD per month depending on experience, call volume, and campaign complexity.
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How quickly can Sourcefit build a telesales team?
Sourcefit can typically source, onboard, and prepare agents within two to three weeks depending on role requirements and language needs.
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What time zones can outsourced telesales teams support?
Teams in the Philippines, Dominican Republic, and South Africa provide natural coverage for North America, Europe, and APAC, allowing for full 24 hour outreach cycles.
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How does Sourcefit ensure call quality and consistent follow up?
We use structured QA reviews, call monitoring, defined KPIs, and CRM aligned workflows to maintain accuracy, communication quality, and reliable follow up timing.
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Can telesales agents work inside my CRM or sales tools?
Yes, agents integrate directly into your CRM, dialer, and task management systems to ensure all activity, notes, and next steps remain centralized.
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Is outsourced telesales secure and compliant?
Sourcefit operates ISO-certified, SOC-compliant delivery centers with strict data governance, secure workstations, and controlled access for all telesales operations.