Why Us
Transparency with clients
The biggest challenge facing a company looking to begin offshore outsourcing is how to effectively manage and control this vital part of its business from thousands of miles away. How can managers be sure that employees are working hard and that the company is getting a good return on its investment? This problem may be compounded by outsourcing providers who like to present their services in a black box. By hiding details about the salaries they are paying, the quality of their infrastructure, and the level of their management support, they can make great profits while clients receive marginal service.
At Sourcefit, we are committed to providing 100% transparency:
Operational transparency
Through webcams and IP cameras, you are invited to have a look inside our operations. You are also welcome to visit our offices in the Philippines at your convenience and work with your team on location.
Management transparency
As a Sourcefit client, you will always have direct access to our Founding Partners, General Manager, and the various heads of our support departments. Our management team will send you reports on attendance and other HR related issues. All attendance is monitored with fingerprint-scanning equipped time clocks so you can be sure your team is putting in the time you are paying them for. We are so confident about the pricing of our outsourcing solutions that we invite you to contact us directly with a bid you received from any of our competitors. We will promptly let you know if we can beat their offer, and if we cannot, we will be able to explain why. Most of our competitors offer no cost transparency and if their quotes are lower, then they are either working with less qualified people or with inferior infrastructure. In the end, we are convinced that we deliver the highest quality of service at the most competitive prices in the industry.
