Run your wireless and fiber program with telecom infrastructure support outsourcing

Sourcefit’s telecom infrastructure support rates are $1,400 a month for entry level, $1,900 for mid level and $2,500 for senior telecom program support staff, per full-time employee working from home. Office-based staff add $100 a month. Each rate is all in: salary and benefits at cost plus the $395 management fee. There are no setup, recruitment or exit fees. Where the work suits it, output-based pricing is also available, built on the same transparent framework: we show how the unit price is calculated, so you know exactly what you are paying for.

No. The fee is already inside every rate on this page and on every quote. A $1,400 rate is about $1,005 of salary and benefits at cost plus the $395 fee. You will never see the fee added to a rate you were quoted.

Legal employment and compliance with an HR team on the ground, recruitment, an i5 computer with dual monitors and headset, a 24/7 IT help desk, a secure managed network, our security certifications and insurance, training and quality, client success management and the Knit workforce platform. For office-based staff it also covers the seat, office network and utilities.

Most telecom infrastructure support roles are recruited, interviewed and onboarded in three to five weeks. Site acquisition and regulatory compliance specialists can take longer. You interview and choose the telecom program support staff.

That is your choice. Most clients manage the team directly: the telecom program support staff report to your managers and work inside your processes and tools, with Sourcefit handling employment, HR, equipment, IT and quality support behind them. If you would rather not manage day to day, our Sightline model builds an autonomous team with its own Sourcefit team lead and quality layer that delivers against agreed SLAs, while still reporting directly to you and working to your KPIs, not ours. Sightline is quoted separately.

Yes. Telecom program support staff work in your program, GIS and design tools, such as Sitetracker, Procore, Smartsheet, SAP or Oracle, ArcGIS, AutoCAD, MicroStation, 3-GIS and FiberPlanIT, under your access rules. You keep ownership of every account, and access is revoked the day someone leaves.

Sourcefit holds ISO 27001:2022 and ISO 27701 certification directly, is PCI DSS validated, has a SOC 2 report, signs HIPAA business associate agreements where needed and operates GDPR-aligned data handling. Home-based staff work on company-managed computers over a VPN with traffic routed through Cloudflare.

The team is yours. If you decide to move them to your own entity or take them with you, they go with you. There is no transfer fee, buyout or conversion charge.

Most of the program office. Project management and coordination, site acquisition and regulatory compliance, zoning and permit tracking, scoping and quality CAD, closeout package audits, field support and dispatch coordination, vendor and material management, fleet administration and project accounting all run offshore. One US telecom network construction group runs a 75-person Sourcefit team across exactly those functions, including six project managers. What needs people on the ground is the ground: walkouts, pole surveys, construction, acceptance testing and meetings with authorities.

Yes. Offshore project managers and coordinators own site schedules, milestone tracking in your program tools, vendor and crew coordination, change orders, closeout and customer reporting, reporting to your program directors. The construction crews, site owners and carriers deal with a named member of your team. Six of the project managers on the telecom construction account above are Sourcefit employees in the Philippines, alongside thirteen coordinators and project specialists.

Yes, with the authority meetings and signatures kept onshore. Offshore site acquisition and SAQ regulatory compliance specialists prepare lease and license packages, track jurisdictional requirements, compile zoning and permit applications, manage NEPA, FCC and tower compliance documentation and keep the regulatory calendar. Your onshore team attends hearings and signs. The telecom construction account above runs a ten-person site acquisition, zoning and regulatory compliance team this way.

With a dedicated quality control function rather than a spot check. QC auditors review closeout packages, photos, test results and as-builts against the carrier’s and your own checklists before submission, log defects back to the crew and track resubmissions, so packages are accepted first time. The account above has thirteen QC auditors and coordinators doing this across its markets. Sourcefit’s training and quality team samples their work as part of the fee.

No. Your locally licensed or chartered engineer reviews and signs off, whether that is a state-licensed PE in the US, a registered engineer in Australia (RPEQ in Queensland, or registered under the Victorian and New South Wales schemes) or a chartered engineer in the UK; offshore scoping and CAD staff prepare permit-ready drawings and packages to that engineer’s standards. Our telecom infrastructure operations team for a global network equipment provider works on that basis.

Scoping CAD, quality CAD, OSP and ISP drafting, fiber route and splice diagrams, permit packages, as-built and redline updates, bills of materials and asset records. Standards are trainable from your design specifications and your reviewing engineer owns the decisions; FTTx and wireless scoping experience varies by candidate and we screen for it. Supply your standards and a reviewing engineer and the drafters are productive in weeks.

Sitetracker, Procore, Smartsheet and your ERP on the program side; AutoCAD, MicroStation and GIS (ArcGIS, QGIS) for drafting, with OSP platforms such as 3-GIS, FiberPlanIT and Bentley a narrower pool. Seats are normally yours, or procured by Sourcefit as a pass-through at cost; candidates are tested with a sample redline or a scheduling scenario before you meet them.

They prepare and track submissions, pole attachment applications, utility coordination and follow-ups, and run the permit log; your onshore staff handle authority meetings and signatures. For a national program the offshore team is usually the one that knows every jurisdiction’s status at any moment.

A firm for turnkey design with engineer sign-off on a defined project. A dedicated team for a running program: continuous site volume, closeout, permitting, vendor management and reporting under your directors, inside your systems, at a fraction of the cost and with the knowledge staying with you. Most large programs use both.

Both. Philippine staff work US shifts for project coordination, field support and dispatch, and redlines or closeout packages submitted at the end of a US day return the next morning. Nearshore seats in the Dominican Republic sit in US Eastern time for roles that need live calls with crews and site owners all day; the telecom construction account above runs a mix of both.

Auto-routing and GIS automation speed route generation and takeoffs, and AI is starting to pre-check closeout packages and photos against checklists. The staff validate what the tools produce against field conditions, permits and carrier standards, and the roles shift toward QA, exceptions and coordination. Fewer hours per site means a lower salary line, not a redundant team. WorkingAI, our managed AI service, consults on process optimization for program offices, mapping the site lifecycle from scoping to closeout and identifying where automation fits before you size the team.