Insurance companies were one of the first sectors to adopt outsourcing, initially as a measure to improve cost and process efficiency. As the market matured and companies faced challenges like shrinking premiums, new regulations and market uncertainty, outsourcing engagements became initiatives to drive innovation and improve customer satisfaction while maximizing resources. Insurance-related outsourcing vendors have risen to the occasion by providing more strategic offerings and focusing on long-term value and continuous improvements.

Insurance Support Solutions

Today, insurance firms are working with service providers to address challenges such as skills shortages and also to access domain expertise and advanced analytics technology. Sourcefit is an offshore custom staffing solutions provider that offers the services of highly skilled insurance support staff based in the Philippines. For many years, Sourcefit has connected global insurance organizations with insurance professionals at all skill levels on a permanent or temporary basis. We work with insurance agencies, carriers, insurance brokers, program administrators, software providers and other organizations in the insurance sector.

Our staffing solutions for the insurance industry encompass a wide range of roles, from back-office, transactional functions to higher-value, strategic tasks. We also offer support services for policy management, new business servicing, commissions management, claims administration, and comprehensive RPO services.

At Sourcefit, it is our people that set us apart from other offshore staffing firms. Our recruitment team ensures that only the best insurance support staff is matched with our clients. We use modern recruitment techniques and take advantage of our deep industry contacts and partnerships. We interview and pre-screen each candidate before presenting them to a client, ensuring that only the top candidates make it to the shortlist. Our insurance support professionals truly care about what they do, and they are committed to your success from day one.

Sourcefit is committed to providing high-quality but cost-effective insurance support services and staffing solutions. All aspects of our operations are infused by our metrics of excellence. We adhere to the highest ethical standards and conduct our business with integrity and confidentiality, with security being a top priority throughout all of our processes.

Why Outsource Insurance Support to Sourcefit Philippines

Outsourcing insurance support and insurance services to Sourcefit can help your organization in many ways, whether you run a small business or an established, global corporation. Sourcefit offers talented staff at a fraction of the cost of local markets. Insurance firms can easily control costs while streamlining operations.

Control costs. Cost reduction remains the number one reason for outsourcing insurance support. Sourcefit turns fixed costs into variable costs through flexible solutions customized to your business needs. Because of lower labor costs in the Philippines, Sourcefit can offer the lowest industry prices for insurance support services without sacrificing quality.

Access domain expertise. Sourcefit has been providing insurance support solutions to global clients for many years. Our contacts and partnerships in the industry allow for better targeted recruiting and better matching of talent to role. We shorten time-to-fill even for the most sought-after positions, so you can begin your project immediately.

Improve customer service. Each phase of the insurance life cycle requires interaction between your business and customers. Sourcefit hires top customer service agents with extensive experience in the insurance industry. Shorten settlement time with staff that has in-depth understanding of your business and market.