Key takeaways

Awards: Two Silver and one Bronze Stevie® Award at the 23rd Annual International Business Awards® (2026)
Categories: Best Business Technology Pivot, Achievement in Corporate Social Responsibility, CSR Program of the Year in Asia, Australia and New Zealand
Total Stevie® Awards to date: Ten, across AI, CSR, HR innovation, and customer service since 2023
Organization: Sourcefit, a global BPO provider with 2,000+ employees across six countries

Sourcefit has been recognized with three new Stevie® Awards at The 23rd Annual International Business Awards®:

Silver Stevie® for Best Business Technology Pivot for the Knit and WorkingAI platform
Silver Stevie® for Achievement in Corporate Social Responsibility for Sourcefit’s three-pillar CSR governance framework
Bronze Stevie® for Corporate Social Responsibility Program of the Year in Asia, Australia and New Zealand for the combined impact of the EmpowerED, Go Beyond, and Soilmate programs

That brings the total to ten Stevie® Awards since 2023. The count is significant, but the substance behind it is worth exploring. Here is what Sourcefit submitted and what stood out in our entries.

The technology submission: How one AI-enabled platform replaced twelve disconnected systems

The Silver for Best Business Technology Pivot went to an entry titled Knit and WorkingAI: One Governed Platform Replacing a Dozen Disconnected Systems. The submission explores a decision Sourcefit made in 2024 to stop building workarounds on top of disconnected tools and replace the entire operational stack.

Before the pivot, operations ran across a fragmented collection of task managers, HR systems, document repositories, approval tools, reporting dashboards, and collaboration platforms. None of them talked to each other. Coordination was manual, errors accumulated at handoffs, and reporting required someone to consolidate spreadsheets after the fact. The submission framed the problem as structural, not just inefficient: when twelve systems each have their own login, their own version of the truth, and their own update cycle, no amount of process improvement fixes the underlying fragmentation.

The replacement is Knit, a single governed environment where HR, payroll, ticketing, project management, documentation, and collaboration all operate under one set of rules. WorkingAI is embedded directly inside those workflows. It extracts structured data from contracts, timesheets, and onboarding forms, validates outputs against predefined business rules, and routes exceptions to human reviewers. Every AI action has a human checkpoint, and every output is auditable. The submission emphasized that this is operational AI inside a governed execution environment, not a standalone tool layered on top of existing systems.

The operational metrics stood out in the output. We achieved 30 to 50% reductions in administrative workload across AI-enabled client deployments; up to 40% faster turnaround in document-heavy processes like onboarding and contract validation; 25 to 45% fewer processing errors; and recruiter resume handling time cut from roughly 20 minutes to under seven minutes per candidate. Client organizations moving from multiple single-purpose tools onto Knit have reduced software costs by 20 to 40%. At the time of the submission, the platform supports more than 1,000 employees across five countries.

Why the technology entry won

The entry won because it told a strong technology transformation story backed by measurable operational metrics and credible governance. Reviewers noted the emphasis on embedding AI into day-to-day execution rather than creating separate AI applications that users must consciously adopt. The platform consolidation narrative was described as coherent and specific, with the 2025 Bronze Stevie® Award for the resume processor independently validating the headline recruitment metric.

Sourcefit’s AI-enabled workforce solutions are built for organizations that need governed operations across multiple countries. See how Knit works.

The CSR submissions: Sourcefit’s governed approach to corporate social responsibility in outsourcing

Two separate entries addressed Sourcefit’s CSR framework. The Silver for Achievement in Corporate Social Responsibility went to Three Programs, One Framework: How Sourcefit Operationalized CSR Across Education, Food Security, and the Environment, which focused on the governance model. The Bronze for Corporate Social Responsibility Program of the Year went to EmpowerED, Go Beyond, and Soilmate: Sourcefit’s Integrated CSR Framework, which focused on what the three programs have delivered.

Both submissions made the same structural argument. Most CSR in the BPO sector defaults to one of two modes: the single-pillar program that concentrates all visibility in one area, or the episodic initiative that depends on executive enthusiasm to survive year to year. Sourcefit’s framework avoids both. Three programs run simultaneously under a unified CSR governance model with defined program owners, contracted partner accountability, annual delivery planning, and outcome measurement. They do not compete for the same internal budget or attention, and all three have been running continuously since inception.

EmpowerED is an education-to-employability pipeline that combines digital learning, verified credentialing, structured mentorship, and physical learning hubs. The submissions emphasized that EmpowerED issues credentials, not certificates of attendance, and that the mentorship relationships are maintained year-round as a permanent commitment. To date, 1,221 verified digital credentials have been issued.

Go Beyond addresses food security through structured, multi-year partnerships with local farmers in Benguet and through the Global Seed Savers. Rather than purchasing from wholesalers, the program connects local produce directly to community distribution through Sourcefit’s Sustainable Food Basket Program. Employee participation in distribution is embedded in the program design. More than 3,000 beneficiaries have been supported.

Soilmate delivers phased, multi-year reforestation through trusted NGO partnerships, focusing on soil rehabilitation, water absorption, and carbon sequestration. The submissions noted that Soilmate funds phased reforestation rather than single planting events, requiring multi-season NGO relationships. Thousands of trees have been planted through structured implementation cycles.

Why the CSR entries won

The framework was recognized as a credible, structured model with clear governance, sustained programs, and measurable activity across education, food security, and reforestation. Reviewers described the three-pronged approach as showing fantastic thought leadership, focusing on three of the world’s greatest issues. There was a noted distinction of being a value-added project for the region with benefits to the ecosystem as well as sustainable food security and employment of local communities.

The entries won because the structural design was recognized as a genuine departure from BPO sector norms. Three governed programs running in parallel with separate partnerships, metrics, and delivery cycles are harder to manage and harder to communicate than a single initiative. The ambition and the continuity carried the entries to recognition.

Sourcefit’s CSR programs are permanent operating commitments, not annual campaigns. Explore how Sourcefit approaches corporate social responsibility.

The broader pattern: Ten Stevie® Awards across AI, CSR, and employer excellence

These three IBA wins sit inside a larger record. Sourcefit’s first Stevie® was a Bronze for customer service excellence at the 2023 International Business Awards®. In 2025, a Gold for HR Innovation and a Bronze for the AI-powered résumé processor reflected the internal systems being rebuilt around Knit. Earlier in 2026, four awards at the Asia-Pacific Stevie® Awards covered both AI (Gold and Silver) and CSR (Silver and Bronze). Ten awards across four years, five categories, and two global programs.

The progression from customer service to HR to AI platform governance to CSR framework design maps to Sourcefit’s actual operational evolution during that period. The company grew from roughly 1,500 employees to more than 2,000 across six countries. During that same window, it built and deployed Knit and WorkingAI, formalized its three-pillar CSR governance framework, and scaled its education, food security, and reforestation programs. Each submission window captured a different stage of that build.

“Our AI platforms and CSR programs share the same principle,” said Sourcefit CEO Andy Schachtel. “Build governed systems that produce measurable outcomes over time. That is what these awards keep recognizing.”

Work with an award-winning outsourcing partner

Sourcefit combines AI-enabled operations with governed CSR programs to deliver measurable results for clients and communities. Whether you are exploring offshore staffing, AI-enabled workforce solutions, or a partner with a proven commitment to corporate social responsibility, Sourcefit can help.

Get in touch with our team to find out how Sourcefit can support your business.

About Sourcefit

Founded in 2009, Sourcefit is a global business process outsourcing provider specializing in dedicated offshore staffing, managed services, and AI-enabled workforce solutions. With more than 2,000 employees across six countries, Sourcefit integrates human expertise with a culture of systemic corporate social responsibility to drive ethical growth and community empowerment.

Learn more at: sourcefit.com

About the Stevie® Awards

The Stevie® Awards are widely considered to be the world’s premier business awards. The International Business Awards® received more than 3,600 nominations from organizations in over 60 nations for 2026. The Asia-Pacific Stevie® Awards are the only business awards program to recognize innovation across all 29 markets of the Asia-Pacific region. Winners are selected by panels of executives worldwide.