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Trainer

Job Summary:

The Trainer is responsible for the assessment/analysis, design, and delivery of continuous learning and organizational development programs across different teams to support Sourcefit and its Client’s operational excellence. The Learning and Quality Consultant ensures appropriate training solutions are provided to enable efficient and effective execution of key business initiatives. This individual is responsible for fostering close relationships with internal and external clients to ensure program and project success. The Learning and Quality Consultant will manage content, identify & assess learning goals, track progress towards meeting goals, and collect & present data to evaluate the learning process, design and facilitate content for internal programs, and coordinate training and other logistical L&D activities. He/She serves as a consultant, coach, and resource to leaders in addressing team development needs and delivering learning through various formats including classroom, web, and e-learning.

Job Details

  • Trainer
  • Hybrid Work Setup - Eastwood, QC
  • Mondays to Fridays | 8 PM to 5 AM (subject to change depending on client requirements)

Responsibilities:

  • Coordination of activities including alignment with Clients and other Business Functions to ensure project completion on time and schedule and availability to target audience.
  • Coordination, development, and administration of pre- and post-training activities, including testing, certification, and coaching/reinforcement efforts in support of the development
  • Coordination of classroom, webinar activities, and training programs for a specific audience,
  • Schedule and coordinate training classes to ensure knowledge is learned by identified timelines
  • Utilize adult learning principles and training philosophies to ensure utilization of a variety of vehicles which leads to increased knowledge retention
  • Develop or select teaching aids, such as training workbooks, participant guides, infographics, videos, hands-on e-learning tutorials, and reference materials
  • Support the tracking and communication of corporate and client training initiatives
  • Ensure all levels are trained to meet or exceed established performance standards
  • Confer with SMEs of the business to gain knowledge of work situations requiring training and better understand changes in policies, procedures, regulations, and technologies
  • Build and maintain effective business relationships with different departments, teams, and clients throughout the organization
  • Develop programs or job aids that support the business needs while meeting deadlines
  • Maintain expert knowledge of training programs and systems usage
  • Personal development and accomplishment of appropriate departmental goals
  • Ensure all materials always have the most current information via applicable internal business collaboration
  • Recommend and develop solutions to improve any findings from all customer data sources
  • Leads and coordinates service-related projects and activities to ensure continuous quality improvement initiatives in line with the training initiative
  • Gather data from different teams, departments, and clients to ensure a proactive approach when recommending a solution
  • Identify skill or process gap opportunities and provide recommendations
  • Other projects and responsibilities may be added at the manager’s discretion

Qualifications:

  • Bachelor's degree in instructional design, education, or a related discipline.
  • At least 3-5 years experience as a training consultant or a similar role.
  • In-depth knowledge of curriculum design, instructional methods, and training techniques.
  • Exceptional written and verbal communication skills.
  • Advanced proficiency in technology-based learning management systems (LMS).
  • Proficiency in office software, including MS Word, Excel, and PowerPoint.
  • Collaboration and interpersonal skills.
  • Organizational and time-management skills.

by Garegin Hakobyan

Site Acquisition Specialist

Position Summary

This position primarily supports Regional Leads by managing and coordinating all aspects of leasing, zoning, permitting, and working with Landlords to accomplish equipment modifications and/or new site builds. This is considered an entry-level, professional position. Extensive training will be provided. The ideal candidate is someone who is looking to learn and grow in a career in telecommunications.

Job Details:

  • Site Acquisition Specialist
  • Work Onsite - Eastwood Libis, Quezon City
  • Monday to Friday | 10 PM - 7 AM Manila Time

Duties and Responsibilities:

  • Perform lease audits (lease/amendments review, file audit)
  • Prepares and submits notice letters to Landlords regarding equipment changes
  • Obtain Landlord consent for equipment or lease changes
  • Draft and negotiate the terms of Lease Agreements and Lease Amendments with Landlords
  • Complete Lease and/or Amendment business and legal approval packages for clients
  • Submittal of collocation applications to tower companies
  • Coordination of any fees required for collocation applications, structural, zoning, and permitting fees, etc.
  • Obtain any necessary due diligence from site or property owners and confirm leasing, zoning, permitting, and environmental compliance
  • Support the Architecture and Engineering team to obtain, review/approve A&E deliverables from A&E vendors as needed
  • Supports Architecture and Engineering team as needed for ordering Structural Analysis from vendors
  • Negotiate and coordinate execution of Agreements, Leases, access and utility easements, and amendments as necessary
  • Obtain Zoning and Permitting approvals as necessary
  • Obtain Notice to Proceed from the site or tower owner (if required), and complete any Notice to Proceed requirements
  • Maintain milestone completion forecasts in the client database
  • Upload documents into the client database and manage document control as required
  • Resolve leasing, zoning, and permitting issues as needed
  • Other duties as assigned.

Qualifications:

  • Bachelors’ degree required
  • Experience in real estate, leasing, contracts, and/or telecommunications a plus
  • Experience in construction, reading construction drawings, and working within the right of ways a plus
  • Expert ability using Microsoft Office products and database system
  • Focus on the customer and making customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships.
  • Close attention to detail and accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
  • Excellent communication skills by clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
  • Very organized, ability to work in a high-stress, fast-paced environment

by Garegin Hakobyan

SAQ Zoning and Permitting Specialist

Position Summary

As a SAQ Zoning and Permitting Specialist, you will be responsible for researching, completing, and submitting all documentation required to obtain all required zoning approvals or permits. Validating all zoning and permitting documentation prior to issuance of Notice to Proceed (NTP) packages. Issuing of payments (purchase orders) as needed to applicable offices. Extensive training in telecommunications will be provided.

Job Details:

  • SAQ Zoning and Permitting Specialist
  • Work Onsite - Eastwood Libis, Quezon City
  • Monday to Friday | 10 PM to 7 AM Manila Time

Duties and Responsibilities

  • Strong ability to effectively communicate with jurisdictions and develop relationships with various jurisdictions
  • Ability to research and evaluate telecommunication requirements in local zoning and permitting ordinances
  • Update and compile zoning trackers with research information on zoning and permitting requirements in each jurisdiction
  • Maintain site updates on zoning and permitting in Master Tracker
  • Package and ship applications
  • Track application submittals to jurisdictions
  • Scan and Upload Documents to the Customer Database
  • Follow up with Jurisdictions on Permit and Zoning Approvals
  • Strong Knowledge of Microsoft Excel and Word
  • Identification of permitted use areas, difficult jurisdictions, filing deadlines, approval time frames, application requirements, and zoning codes.
  • Assist with Public Hearing investigation and preparation for submittals
  • Assist with the preparation of hearing packages (Plan Commission Boards, ZBA Hearing Boards, etc.) to obtain any and all necessary zoning relief as it relates to each site
  • Coordination with local Utility, DOT, Railroad, Police, and Fire, State-owned properties.
  • Review and analysis of 3rd party independent engineering reports.
  • Perform a review of zoning and construction drawings to verify they comply with the zoning codes and design requirements.
  • Mentor and train Zoning and Permitting Specialists
  • Handle Zoning and permitting issues
  • Other duties as assigned.

Qualifications:

  • Three years experience in zoning and permitting preferred
  • Bachelor’s degree, preferably in Urban Planning or a related discipline
  • Experience in Zoning or Urban Planning a plus
  • Strong attention to detail
  • Excellent communication and negotiation skills
  • Above-average organizational skills

by Garegin Hakobyan