Madagascar, an island nation known for its unique wildlife and ecotourism, is swiftly emerging as a global outsourcing hub. Located 400 kilometers off the African coast in the Indian ocean, it’s shaping itself up as a gamechanger for the francophone and the larger EMEA.
Antananarivo, the island’s capital, is the heart of business operations. While the nation’s outsourcing industry started to thrive with call center services, it’s rapidly advancing up the value chain, offering specialized solutions like data analytics, research and development, and digital marketing1.
Madagascar’s quick transformation, along with vast talent pools, fast Internet speed, cultural alignment, flexibility, and multilingual capabilities, makes it one of the world’s best places to outsource.
With 15 years of BPO industry expertise, Sourcefit is your partner in leveraging Madagascar’s competitive edge. We offer value-focused, cost-effective, and high-quality outsourcing solutions, combined with country-specific expertise in recruitment, scalability, and results-driven operations.
Access world-class talent while saving up to 50% on operational costs, maximizing budget efficiency without sacrificing quality.
Leverage a multilingual workforce proficient in French, English, German, and Spanish, ensuring smooth, effective communication across international markets.
Tap into a large, well-educated Business Processing Outsourcing workforce specialized in IT and communications, equipped to handle complex, diverse job requirements.
Convenient alignment with European and American business hours enhances real-time collaboration and operational efficiency across continents.
Leverage a multilingual workforce proficient in French, English, German, and Spanish, ensuring smooth, effective communication across international markets.
Tap into a large, well-educated Business Processing Outsourcing workforce specialized in IT and communications, equipped to handle complex, diverse job requirements.
Convenient alignment with European and American business hours enhances real-time collaboration and operational efficiency across continents.
Yannick is a seasoned professional with over 15 years in the contact center industry. His career has been dedicated to perfecting operations management and ensuring that contact centers run smoothly and efficiently. Yannick excels in performance optimization, team leadership, and customer satisfaction, always with a keen focus on achieving organizational goals.
His expertise extends to conducting meticulous audits. Yannick carefully evaluates and enhances operational standards, ensuring compliance and improving overall efficiency. His strategic problem-solving abilities and innovative solutions have played a pivotal role in streamlining operations and boosting productivity.
Experienced in managing large teams and overseeing complex projects, Yannick boasts a proven track record across various contact center roles. His unwavering commitment to excellence and continuous improvement makes him an asset for any organization aiming to elevate their contact center operations.
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