Back Office Support

SAQ Zoning and Permitting Specialist

Position Summary

As a SAQ Zoning and Permitting Specialist, you will be responsible for researching, completing, and submitting all documentation required to obtain all required zoning approvals or permits. Validating all zoning and permitting documentation prior to issuance of Notice to Proceed (NTP) packages. Issuing of payments (purchase orders) as needed to applicable offices. Extensive training in telecommunications will be provided.

Job Details:

  • SAQ Zoning and Permitting Specialist
  • Work Onsite - Eastwood Libis, Quezon City
  • Monday to Friday | 10 PM to 7 AM Manila Time

Duties and Responsibilities

  • Strong ability to effectively communicate with jurisdictions and develop relationships with various jurisdictions
  • Ability to research and evaluate telecommunication requirements in local zoning and permitting ordinances
  • Update and compile zoning trackers with research information on zoning and permitting requirements in each jurisdiction
  • Maintain site updates on zoning and permitting in Master Tracker
  • Package and ship applications
  • Track application submittals to jurisdictions
  • Scan and Upload Documents to the Customer Database
  • Follow up with Jurisdictions on Permit and Zoning Approvals
  • Strong Knowledge of Microsoft Excel and Word
  • Identification of permitted use areas, difficult jurisdictions, filing deadlines, approval time frames, application requirements, and zoning codes.
  • Assist with Public Hearing investigation and preparation for submittals
  • Assist with the preparation of hearing packages (Plan Commission Boards, ZBA Hearing Boards, etc.) to obtain any and all necessary zoning relief as it relates to each site
  • Coordination with local Utility, DOT, Railroad, Police, and Fire, State-owned properties.
  • Review and analysis of 3rd party independent engineering reports.
  • Perform a review of zoning and construction drawings to verify they comply with the zoning codes and design requirements.
  • Mentor and train Zoning and Permitting Specialists
  • Handle Zoning and permitting issues
  • Other duties as assigned.

Qualifications:

  • Three years experience in zoning and permitting preferred
  • Bachelor’s degree, preferably in Urban Planning or a related discipline
  • Experience in Zoning or Urban Planning a plus
  • Strong attention to detail
  • Excellent communication and negotiation skills
  • Above-average organizational skills

by Garegin Hakobyan

Project Specialist

As a Project Specialist, you'll embark on a journey to cultivate new skills and thrive in a safety-minded environment. Join our dynamic team as we push the boundaries of technology to contribute to a better community.

At MasTec, we prioritize quality service to our customers and communities, all while upholding our steadfast commitment to safety. In this role, you will play a pivotal part in facilitating and coordinating the efforts of multiple project teams within an office environment. If you're someone who believes in doing the job right, striving to be the best, and embracing challenges, this opportunity is tailor-made for you. Join us in shaping the future of our projects and making a positive impact on the world.

Job Details:

  • Work Onsite - Bridgetowne, QC
  • Shifting Work Schedule
  • 9:30 PM to 6:30 AM PH time

Responsibilities:

  • Conduct a comprehensive 3-week training program to equip team members with essential skills for project success.
  • Triage tickets by type and scope, efficiently categorizing and prioritizing tasks for swift resolution.
  • Create working orders (WOs) to initiate and manage the workflow for project tasks, ensuring seamless project execution.
  • Ensure the timely creation and booking of projects, maintaining precise records for organizational efficiency.
  • Pull Operation Support System (OSS) logs and the latest Radio Frequency Design Solution (RFDS) to inform project decisions and updates.
  • Conduct thorough checks for needed materials, ensuring the availability of necessary resources for seamless project execution.
  • Request AT&T seed stock from the warehouse to support project requirements.
  • Provide Tier 1 support for the crews, offering assistance and guidance as needed to ensure project success.
  • Submit project closeout documentation in MDAT (Project Management Tool) to ensure the proper completion of projects.
  • Request purchase orders (POs) from Project Control to facilitate the procurement process.
  • Ensure timely client invoicing, adhering to billing schedules and maintaining accurate financial records.
  • Track progress on-site, monitoring key indicators to assess project advancement and identify areas for improvement.
  • Submit invoices in ACAS (Accounting and Contract Administration System) for accurate financial record-keeping.
  • Provide milestone updates to keep stakeholders informed of project achievements and progress.
  • Collaborate closely with the Project Manager, assisting with daily activities to contribute to the overall efficiency of project management.
  • Handle phone calls effectively, demonstrating the ability to work in a call center-centric environment as needed for project communication and coordination.

What Day to Day operations look like:

  • Triage ticket by type and scope.
  • Create WO- (working orders)
  • Ensure project creation and booking.
  • Pull OSS log and latest RFDS.
  • Check for needed materials.
  • Request AT&T seed stock from the warehouse.
  • Provide Tier 1 support for the crews.
  • Submit closeout in MDAT.
  • Request PO from Project control.
  • Ensure timely client invoicing.
  • Track progress on site.
  • Submit Invoice in ACAS
  • Milestone Updates Assist the Project Manager with daily activities.

Qualifications:

  • You have a track record of completing work with a high level of quality
  • You have a knack for figuring out hard problems and enjoy a hands-on approach to your work
  • You enjoy getting your hands dirty with your team
  • You have project management skills and the ability to resolve complex problems and issues
  • You have strong Microsoft Word and Excel experience
  • You have a construction background
  • You have a strong customer service skills
  • You have purchasing experience
  • You have Norad and Oracle experience, a huge plus
  • Possess Telecom experience
  • You’re skilled in organizing resources, establishing priorities, and working effectively at all levels in a collaborative team environment.

by Garegin Hakobyan

Collections Specialist

We are seeking an experienced Collections Specialist to join our growing business. In this role, you will be responsible for contacting clients, collecting outstanding payments and sharing a reconciled remittance with a cash app. You will create a balance between maintaining trustful relationships and ensuring timely payments.

You should be able to understand and translate large amounts of numbers and financial information, negotiate tactfully, and persistently contact people of interest to collect the value owed.

Job Details:

Collections Specialist
Work from home
Monday - Friday, 9 PM – 6 AM or 10 PM -7 AM

*Following US Holidays

Responsibilities:

  • Monitor accounts to identify outstanding debts.
  • Investigate historical data for each debt or bill.
  • Find and contact clients to ask about their overdue payments.
  • Take actions to encourage timely debt payments and maintain accounts within terms.
  • Process credit card payments.
  • Escalate billing or aging issues.
  • Update account status records and collection efforts timely in Netsuite.
  • Report on collection activity and accounts receivable status.
  • Work diligently with cash app and Accounts Receivable team.

Qualifications:

  • High school diploma or equivalent; finance or accounting courses preferred.
  • Two years of previous experience as an internal collector or in Accounts Receivable.
  • Proficient computer skills, MS Office (Word, PowerPoint, Outlook, and Excel a must).
  • Working knowledge of financial/ERP software; NetSuite a plus.
  • Able to multitask, prioritize, and manage time efficiently.
  • Self-motivated and self-directed; able to follow instructions and work with little supervision.
  • Excellent verbal and written communication skills.
  • Able to create trust and build relationships.
  • Able to analyze problems and strategize for better solutions.

by Garegin Hakobyan