Overview
LabViva is a life sciences procurement platform that connects researchers, suppliers, and laboratories through structured product catalogs and digital purchasing workflows. As marketplace activity expanded, LabViva required a dedicated operations team to maintain catalog accuracy, support supplier data validation, and manage high volume product updates.
Sourcefit built and now operates a dedicated operations team that supports LabViva across catalog maintenance, data validation, supplier mapping, and documentation accuracy.
The challenge
- Rising volume of product data requiring frequent updates and corrections
- Need for consistent attribute validation across multiple suppliers and product types
- Limited internal bandwidth to scale catalog operations
- Expanding categories requiring structured mapping and documentation standards
- Ongoing pressure to maintain accuracy during rapid onboarding cycles
Our approach
Sourcefit built and operates a 20-plus-member operations team that supports LabViva with daily catalog updates, data validation, product mapping, and supplier coordination. The team follows standardized workflows aligned with marketplace structure and documentation rules.
During setup, Sourcefit:
- Recruited catalog operations and data specialists trained in LabViva product workflows
- Maintained 2 to 4 week hiring cycles to support category expansion and supplier onboarding
- Implemented workflows for product data updates, attribute validation, and category mapping
- Introduced audit checks to strengthen accuracy across thousands of product listings
- Developed documentation standards to guide updates and maintain consistency
- Added QA reviews and reporting cadences to improve catalog reliability
Today, Sourcefit continues to operate the LabViva operations team with structured oversight, stable coverage, and ongoing training that supports marketplace growth.
Results
- 20 plus full time specialists supporting catalog and procurement workflows
- Improved product listing accuracy through structured validation processes
- Stronger supplier data consistency supported by standardized mapping and attribute rules
- Stable 2 to 4 week hiring cycles that match LabViva marketplace expansion
- Reduced internal workload through long term operational continuity
Key takeaways
Accurate catalog operations strengthen marketplace performance: Reliable product data supports researcher and supplier trust.
Dedicated teams sustain high volume onboarding: Trained specialists maintain consistency across rapid product and supplier expansion cycles.
Predictable hiring cycles ensure scalability: Regular recruitment keeps support capacity aligned with marketplace growth.
Industry learnings
Life sciences marketplaces depend on accurate product data to sustain user confidence and efficient procurement. Offshore catalog and procurement operations teams provide the structure and scale needed to maintain data integrity as categories grow. This engagement shows how disciplined workflows help LabViva support researchers, suppliers, and procurement teams.
Learn more
Sourcefit builds catalog and procurement operations teams that support data accuracy, supplier workflows, and category expansion.
Explore SourceCX for integrated operational support and WorkingAI for catalog automation and validation tools.
Contact our marketplace operations team to discuss structured data workflows for your organization.
