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Financial Reporting Accountant - DKTI

Summary:

The Financial Reporting Accountant is responsible for supporting the HQ accounting team with monthly financial reporting, intercompany eliminations, year-end closing and financial consolidation assistance, audit schedule preparation as well as quarterly financial analysis and other special projects as assigned.

Job Details:

  • Work from home
  • Monday to Friday | 3 PM to 12 AM
  • *Following Philippine Holidays

Duties and responsibilities:

  • Primary responsibility is to support the HQ accounting team for the global audit-related activities including, but not limited to:
  • Liaison with the countries to request and receive year-end global reporting
    package such as audit reports, tie-out schedules, and supporting documents.
  • Assist in the review of documents submitted by the countries and mapping of the countries' trial balances to the global chart of account
  • Upload the countries' trial balances to the consolidation software and reconcile
    the countries’ audit report with the countries’ trial balances
  • Reconcile intercompany for interim and year-end
  • Assist in the global consolidation and elimination of the 50+ legal entities.
  • Assist in the preparation of consolidated financial statements and supporting
    schedules according to audit requests
  • Assist with donor reports and audits, as needed
  • Assist with intercompany eliminations and group financial consolidation
  • Assist in documentation and monitoring of internal controls
  • Assist with other projects, as assigned
  • Assist in the grant revenue recognition review

Qualifications:

  • A bachelor’s or higher degree in Accounting required
  • Minimum of five (5) years' experience in accounting in one of the following required:
    1. a publicly traded company
    2. a public accounting firm or
    3. a large privately held company required
  • Prior public accounting experience preferred
  • CPA License preferred
  • Strong understanding of accounting theory
  • Meticulously detail-oriented and organized in workload
  • Ability to follow guidance and meet assigned deadlines
  • Excellent quantitative and qualitative analytical skills
  • Excellent problem-solving skills
  • Excellent communication and interpersonal skills with a customer service focus and the ability to write clear, precise, concise emails to internal customers whose English is not their first language
  • High proficiency in Microsoft Office (Outlook, Excel, PowerPoint, and Word), 10-key adding machine, high WPM keyboarding (typing) required
  • Strong keyboarding skills
  • Willingness to learn consolidation software experience
  • Ability to be a team player and flexible to adapt to changing business needs of the organization and team
  • Be able to fit in decentralized organization culture, result oriented, being
    nimble and flexible to be adaptive to new processes and environments in a fast-growing business environment
  • The minimum required internet speed is 200 Mbps (Upload/Download).

by Carl Trinidad

Data Quality Processor

Position Summary:

The Data Quality Processor is responsible for ensuring the accuracy and quality of data by managing queued data cleaning tasks and performing data quality analysis. This role involves working closely with the product and TechOps teams to deliver optimal services for clients. The ideal candidate will be highly detail-oriented, organized, and skilled in analyzing and interpreting data to identify trends and make recommendations.

Job Details:

  • Work from Home
  • Monday to Friday | 10am to 7pm PH Time
  • *Following PH Holidays

Responsibilities:

  • Manage and prioritize queued data cleaning tasks to ensure timely completion.
  • Conduct data quality analysis to maintain high standards of accuracy.
  • Collaborate with product and TechOps teams to ensure seamless service delivery.
  • Gather various online data as specified by the client.
  • Analyze both historical and new data, performing variance analysis.
  • Identify trends and make actionable recommendations based on data insights.
  • Create ad hoc reports to support decision-making and client needs.

Qualifications:

  • Bachelor’s degree in any similar field.
  • Adept in research and data analysis.
  • Keen attention to detail and accuracy in work.
  • Highly organized with strong task management skills.
  • Good communication skills, both written and verbal.
  • Excellent computer skills, including proficiency with data analysis tools and software.

by Carl Trinidad

Customer Experience Specialist

Position Summary:

We are seeking a highly skilled Customer Experience Specialist to join our team. You will be tasked with managing escalations, ensuring that complex or sensitive customer issues are resolved promptly and effectively. This role is crucial in ensuring the effective resolution of escalations and maintaining high levels of client satisfaction. This role will also include occasional projects aimed at improving Customer Experience across all touchpoints.

Job Details:

  • Work from Home
  • Monday to Friday | 12 AM to 9 AM Manila Time

Responsibilities:

  • Act as the primary point of contact for customer escalations, ensuring timely and satisfactory resolution.
  • Handle complex product issues escalated by other Aspire support, success, sales teams and provide support to clients internal teams on the most sensitive and complicated product issues
  • Handle payments, cards, and account emergencies
  • Analyze root causes of escalations and collaborate with relevant teams to implement long-term solutions.
  • Maintain detailed records of all escalations and resolutions to identify trends and areas for improvement.

Qualifications:

  • Minimum 2 years experience
  • Available for Weekend and Night/Graveyard shift
  • Proven experience in managing escalations within the fintech or payment industry.
  • Positive attitude, self-motivated, and have full ownership of your scope
  • Excellent client service skills with a client-centric approach
  • Ability to analyze data and generate actionable insights.
  • Familiarity with CRM software and customer experience management tools.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Fluency in English (Written and Spokes)

by Carl Trinidad