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Technical Consultant Team Lead

Position Summary:

We are seeking a skilled and proactive individual to join our team as a Technical Consultant Team Lead. In this role, you will collaborate with internal stakeholders and end users to understand technical requirements related to authentication, Student Information System (SIS) integration, and business rules. Your primary responsibilities will include assessing customer needs, proposing technical solutions, providing consultation, piloting middleware software, writing complex business rules, maintaining customer environments, and ensuring comprehensive documentation throughout the process.

Job Details:

  • Hybrid
  • Monday to Friday | 7 PM to 4 AM EST

Responsibilities:

  • Supervise the Technical Consultant Team.
  • Collaborate with internal resources and end users to determine technical requirements for authentication, SIS integration, and business rules.
  • Assess, evaluate, and propose technical solutions tailored to meet customer needs and constraints.
  • Provide technical consultation to internal resources and customers, offering insights into best practices and opportunities for efficiency improvement.
  • Pilot and test new middleware software designed to facilitate data transfer between customer data-source software and our products.
  • Write and maintain complex business rules to ensure accurate data processing and system functionality.
  • Maintain customer environments for on-premises installation, ensuring optimal performance and reliability.
  • Ensure proper documentation is complete, current, and stored appropriately throughout the duration of each task.

Qualifications:

  • 5+ years of previous experience in a technical consultant role, preferably within the technical integration or data management field.
  • Experience and familiarity with APIs, with the ability to effectively leverage them for data integration purposes.
  • Supervisory experience required.
  • Basic scripting experience is preferred, but not required.
  • Strong SQL and relational database experience, including data architecture, ETL processes, asynchronous message queuing, and query tuning.
  • Technical expertise with multiple identity provider authentication systems such as CAS, SAML, LDAP, and OAuth.
  • Proficiency in working with CSV and other data interchange formats, including data mapping and alignment.
  • Experience with SFTP/FTP and other file-sharing technologies.
  • Awareness of data security principles and best practices, particularly regarding the sharing and management of private/public key pairs and authentication tokens.
  • Familiarity with state-based business rule libraries (e.g., TSDS-PEIMS, CALPADS) is a bonus.

by Carl Trinidad

Receptionist

Job Summary:

As a Receptionist, you will play a crucial role in ensuring the smooth operation of our office facilities and providing support across various administrative functions.

Job Details:

  • Work Onsite - Bridgetowne, Pasig, or Eastwood, QC
  • Monday to Friday

Key responsibilities and accountabilities:

Reception:

  • Manage, and organize the front desk
  • Answer and direct all phone calls
  • Greet all office guests and clients.

Administrative:

  • Assist Administration Lead and Director on client visits, travel and logistics requirements.
  • Manage Office Supplies Inventory and Utilization.
  • Creation of Monthly Office Supplies Utilization Report.
  • Creation of Request for Payment for Third-Party Vendors and Services:
  • Creation of PRF for Facilities and Administration Supplies and Services.
  • Facilities and Administration Supplier/Vendor Delivery and Services Coordination.
  • Assist in the following tasks
    • Gate pass Requests
    • Access Card Requisition and Deactivation
    • Access Card Reports and Modification
    • Locker and Pedestal Issuance
    • CCTV Review
  • Supervise Site Upkeep and the Housekeeping.
  • Perform other Facilities and Administration related tasks as required.

Qualifications:

  • Pleasing personality
  • Good English communications
  • 1-2 years of experience is preferred but not required.
  • Preferably with BPO experience or have handled ex-pats and clients in a previous role.
  • Candidates from Hotel, F&B, and tourism backgrounds may also apply.

by Carl Trinidad

DevOps Engineer

Job Summary:

We are looking for a DevOps Engineer to help in managing our different environment Infrastructure and our product releases produced by multiple development teams in a highly collaborative agile environment. The successful candidate will be responsible for release process maintaining, documenting releases, solution versioning control, continuous integration, and continuous deployment and assuring the readiness of the Environment Infrastructure and automating the deployment infrastructure, as well as creating the deployment runbooks while ensuring the availability of a rollback plan in place. In Addition, he will be responsible for the proactive monitoring for our different production environments and assure the availability and the reliability of different services deployed for our customers.

Platform Background:
AccuV provides software solutions as core service to clients in the telecom industry. As part of the offering, users get a fully integrated solution for organizing and managing projects, site scopes, supplies, deliverables, crew planning, closeouts, and invoicing. AccuV platform was designed & developed to eliminate the multiple touch points of the telecom industry and since its initial implementation, it has grown into a leading technology deployment platform that has been adopted by various industries, increasing job efficiency and accountability.

Job Details:

  • DevOps Engineer
  • Work from Home or Work Onsite
  • Monday to Friday | Fixed Night Shift

Responsibilities:

  • Create and Maintain CI/CD Pipelines.
  • Resolves issues that affect release scope, schedule, and quality.
  • Coordinate release content and effort based on the sprint backlogs.
  • Produce deployment, run books, and implementation plans .
  • Communicate release details and schedules to the business as required .
  • Continually work towards making improvements in the release process .
  • Participate in meetings to discuss release scope and/or roadblocks .
  • Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists .
  • Implementation of our product to new customers including the creation of the infrastructure.
  • Responsible on the health of production environments by applying proactive monitoring.
  • Provides insight about the resource usage in production and forecast scalability.

Qualifications:

  • A minimum of 2 years of hands-on previous experience in DevOps .
  • Prior experience with Azure DevOps pipelines is a plus.
  • Prior experience with Helm charts is a plus.
  • Prior experience with Scrum methodology is a plus.
  • Hands on experience with GIT.
  • Hands on experience with Docker.
  • Hands on experience with CI/CD Tools.
  • Good understanding in continuous integration and continuous deployment .
  • Good understanding of Cloud Infrastructure Design.
  • Good Experience in Cloud security (Secrets, Tokens & certificates).
  • Good Experience in Cloud Networking (Firewalls, NAT, Port, Subnetting, VPNs).
  • Good experience in IAC and infrastructure automation.
  • Good experience in infrastructure monitoring tools like Grafana, Splunk, Kibana etc.
  • Good understanding in solution versioning control .
  • Good understanding in YAML syntax .
  • Good written, verbal communication and presentation skills are a must.
  • Strong analytical skills, ability to multitask while working independently in fast paced environment workspace.

by Carl Trinidad