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Photo Retoucher (Consultant)

Job Summary:

As a Photo Retoucher you will be responsible for editing and producing final images to be submitted to photographic labs

Job Details:

  • Photo Retoucher/Editor (Consultant)
  • Eastwood, Quezon City (on-site)
  • 6 AM to 3 PM

Responsibilities:

  • Use software provided to produce final images to be submitted to photographic labs.
  • Maintain databases and paperwork required to monitor and track the submission and return of work.
  • Ensure all retouching is completed and delivered to the laboratory/suppliers within the specified time frames.

Qualifications:

  • Advance level of experience with Adobe Photoshop
  • Experience with Retouching photo’s would be a plus
  • Time Management Skills
  • Ability to work with Speed and Accuracy
  • Creative and Innovative
  • Highly Organized

by Carl Trinidad

Patient Service Specialist

Job Summary:

We are seeking a dedicated Patient Service Specialist to join our team. This role involves providing clear and concise information to patients via video or phone consultations, explaining complex topics in an easy-to-understand manner, and maintaining the highest standards of professionalism. The ideal candidate will have a strong work ethic, excellent communication skills, and a commitment to teamwork.

Job Details:

  • Work Onsite - Eastwood Libis, QC
  • Monday to Friday | 10 PM to 7 AM Manila Time
  • Following US holidays

Responsibilities:

  • Utilize your excellent communication skills to provide clear and concise information to patients via video or phone consultations.
  • Demonstrate patience and a knack for explaining complex topics in an easy-to-understand manner.
  • Maintain the highest standards of professionalism, adhering to all company policies and procedures regarding patient confidentiality, data security, and telemedicine best practices.
  • Collaborate effectively with team members and foster a positive and supportive work environment.
  • Participate in team meetings or huddles to discuss patient cases, share insights, and collaborate on solutions.
  • Schedule calls with patients and doctors for future consultations.
  • Assist in organizing and coordinating special events or projects as assigned by the team coordinators.

Qualifications:

  • A minimum of an associate's degree is required.
  • A minimum of two (2) years of experience in a BPO setting, specifically in Customer Service.
  • Excellent written and verbal communication skills.
  • Strong work ethic and a commitment to teamwork.
  • A desire to learn and adapt to new challenges.
  • Ability to work night shifts, on-site, and handle continuing calls.

by Carl Trinidad

Medical Billing Specialist (ALB)

Position Summary:

The Medical Billing Specialist will be responsible for managing and processing medical claims, ensuring accuracy, and maintaining compliance with relevant regulations. This role requires expertise in using Medisoft and/or eCW for payment posting, as well as a strong understanding of out-of-network health Insurance, Workers' Compensation, and Personal Injury Protection (PIP) claims in the U.S. The ideal candidate will be detail-oriented, capable of working in a fast-paced environment, and possess strong analytical skills.

Job Details:

  • Medical Billing Specialist
  • Work from home
  • Monday to Friday| 8 PM to 5 AM Manila Time

Responsibilities:

  1. Payment Posting:
    • Accurately post payments using Medisoft and/or eCW
    • Reconcile posted payments with Explanation of Payments
    • Identify and correct any discrepancies in payment posting
  2. Claims Management:
    • Process and manage Out of Network Health Insurance, Workers Compensation, and PIP claims
    • Ensure timely and accurate submission of claims
    • Follow up on unpaid or denied claims to ensure maximum revenue realization
  3. Data Analysis and Reporting:
    • Analyze billing data to identify trends, errors, and opportunities for improvement
    • Prepare and submit reports on billing activities and outcomes
    • Collaborate with the management team to develop strategies for optimizing billing processes
  4. Compliance and Documentation:
    • Maintain up-to-date knowledge of industry regulations and compliance
      requirements
    • Ensure all billing activities are compliant with relevant laws and guidelines
    • Accurately document all billing and claims activities

Qualifications:

  • Proven experience using Medisoft and/or eCW (eClinicalWorks) for payment posting
  • Strong knowledge of Out of Network Health Insurance, Workers Compensation, and PIP claims in the U.S
  • Exceptional attention to detail and accuracy
  • Ability to work efficiently in a fast-paced environment
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook)

by Carl Trinidad