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Senior Accountant - GJ

Job Summary:

We are looking for a Senior Accountant who is passionate about solving interesting problems to join our team and help scale our business. You will work closely with a stellar and tight-knit team with decades of combined financial experience in investment banking, hedge fund management, M&A, FP&A, Controllership, and Big 4 Audit.

Reporting directly to our VP of Finance, you will have exposure to nearly all financial activities and operational complexities involving multiple product lines spanning several domestic and international entities. You will manage a significant portion of our month-end close processes and assist in executive and board-level financial reporting. Additionally, you'll play a key role in our annual audit and tax preparation processes, help us evolve our accounting policies and procedures, and actively participate in the financial planning process as we scale rapidly and work towards an IPO.

Job Details:

  • Work from Home
  • Monday to Friday | 9AM to 6PM Eastern Standard Time (EST)
  • Following US Holidays

Responsibilities:

  • Manage a significant portion of our month-end close activities, including areas of revenue recognition, expense accruals, intercompany transactions and departmental allocations.
  • Prepare account reconciliations, flux analysis and monitor irregularities for day to day accounting operations using AI enabled close management tools,
  • Review work performed by junior accountants and provide coaching and mentorship.
  • Assist in preparation of executive and board level financial reporting on a monthly basis.
  • Perform select treasury functions such as batch contractor payments, tax payments and cross border intercompany settlements
  • Manage a significant portion of our annual financial audit
  • Act as a key player in annual tax preparation in collaboration with external advisors
  • Review and improve our various standard operating procedures for accounting operations
  • Drive ongoing process automation and system implementations for accounting operations

Qualifications:

  • Bachelor’s degree in Accounting
  • 5+ years of relevant accounting experience - a mix of public practice and industry is preferred
  • Strong attention to detail and organizational skills
  • Strong verbal and written communication skills
  • Knowledge of technical accounting topics including ASC 606, ASC 842, ASC 350-40 (preferred)
  • Experience with Netsuite (preferred)
  • Experience with IPO readiness (preferred)

Implementation Builder

Position Summary:

The Implementation Builder will play a crucial role in ensuring our customers are seamlessly onboarded onto the Client’s platform. Working closely with the Implementation Specialists, you will be responsible for accurately entering customer data and configuring platform settings per the specifications given to you from the assigned Implementation Specialist. Your attention to detail and organizational skills will be key to helping our customers get up and running smoothly.

Job Details:

  • Implementation Builder
  • Work from Home
  • Monday to Friday | 9PM to 6AM Manila time
  • *Following PH Holidays

Responsibilities:

  • Data Entry: Ensure accurate and efficient entry of customer data into the Client's platform.
  • CRM Management: Maintain thorough and organized notes within our CRM (Hubspot), ensuring data hygiene and up-to-date customer records.
  • Platform Configuration: Assist in configuring customer settings within the Client's system to tailor the platform to their specific needs.
  • File Conversion: Manipulate and convert customer files (e.g., CSVs, PDFs) into formats compatible with the Client's systems.
  • Collaboration: Work closely with Implementation Specialists to configure customer accounts through the onboarding process.

Qualifications:

  • Experience: Previous experience in data entry and working with CRM systems like Hubspot or similar.
  • Technical Skills: Proficiency in converting files into CSV formats for import into software platforms.
  • Organizational Skills: Highly organized with a strong ability to take detailed notes and manage multiple tasks simultaneously.
  • Attention to Detail: A keen eye for detail, ensuring accuracy in data entry and file conversions.
  • Time Management: Efficient time management skills, with the ability to prioritize tasks and meet deadlines.
  • Industry Knowledge: Familiarity with the roofing or construction industry is a plus, but not required.

Customer Service Representative - TS

Job Summary:

As a Customer Service Representative, you will be responsible for providing support to our client's customers. The support will be provided through various channels such as phone calls, email, and chat. You are expected to provide the best-in-class customer service and ensure the customers are fully satisfied.

Job Details: 

  • Customer Service Representative
  • Bridgetowne, QC  (Work from home until further notice)
  • Shift: The Shift will follow a 4x12 schedule. The Support provided by the client is 24x7, and we are looking for people who are very flexible when it comes to the shift.

Responsibilities:

  • Respond to customer queries via phone, email, or chat.
  • File/create tickets on customer interactions
  • Familiarize yourself with products and services offered by the client
  • Record all customer interactions
  • Escalate issues to another department as needed
  • Ensure Customer satisfaction and provide professional customer support We are not expecting huge traffic of incoming calls at the start, so you may be tasked to do the following during downtime:
  • Annotation-Some basic QA task

Qualifications:

  • At least 2 years’ experience in a customer service role
  • Excellent English communication skills
  • Experience with Zendesk (Nice to have)
  • Amenable to working any shift including weekends
  • Good phone etiquette