Archives Jobs

Drupal Web Developer

Position Summary:

The Drupal Web Developer at our client's company is pivotal in managing the technical aspects of the Content Management System (CMS). They are responsible for maintaining and enhancing the Drupal web environment for both the client's primary website and its affiliated properties. Working closely with various stakeholders, the developer ensures seamless operation and development of web components and templates.

Job Details:

  • Work from home
  • Monday to Friday | 8 AM to 5 PM EST
  • *Following PH Holidays

Responsibilities:

  • Manage and maintain the Drupal web environment for the client's website and associated properties.
  • Develop and maintain a comprehensive component library to streamline development processes.
  • Collaborate with marketing stakeholders to gather requirements for new page and component development.
  • Coordinate closely with web producers to ensure accurate implementation of pages and components.
  • Swiftly address and resolve any bugs or defects identified within the CMS environment.
  • Utilize Asana to organize and prioritize tasks efficiently.
  • Work within defined sprints, as outlined by the head of web strategy and development and the web project manager.
  • Directly communicate with business stakeholders to understand their needs and align development efforts accordingly.
  • Collaborate with UX design to ensure user-friendly and visually appealing web experiences.

Qualifications:

  • Bachelor's degree in Computer Science, Web Development, or a related field is advantageous.
  • Minimum of 3 years of experience developing in Drupal or similar enterprise-level CMS platforms.
  • Proficiency in HTML, CSS, and Node.js with at least 3 years of hands-on experience.
  • Strong understanding of web development principles and best practices.
  • Excellent communication skills to liaise effectively with cross-functional teams and business stakeholders.
  • Ability to work within a fast-paced environment, managing multiple tasks and priorities simultaneously.
  • Detail-oriented approach with a focus on delivering high-quality, bug-free solutions.
  • Experience working with project management tools such as Asana or similar platforms is preferred.

by Carl Trinidad

Data Moderator

Position Summary:

The Data Moderator is a specialized role responsible for reviewing, researching, and enhancing the podcast listings on our platform. Ensuring the accuracy and completeness of podcast details, the Podcast Analyst serves as a critical component in the quality assurance process of our content. This role combines a passion for podcasts with meticulous attention to detail, offering an exciting opportunity for individuals who wish to contribute to the elevation of podcasting as a medium.

Job Details:

  • Work from home
  • 5 days per week – might need to work on weekends | 12 noon to 9 PM (Manila time)
  • *Following Philippine Holidays

Responsibilities:

  • Podcast Review: Regularly review podcast listings to ensure all information is accurate and complete. Identify gaps or inconsistencies that require further research.
  • Data Collection: Conduct in-depth research using reliable sources to fill in any missing or incomplete information in the podcast listings.
  • Content Enhancement: Utilize your understanding of the podcast landscape to add relevant details that could improve the listener's experience.
  • Quality Assurance: Cross-check the information to ensure it aligns with platform policies and industry standards.
  • Collaboration: Liaise with other departments like Content Management and Marketing to share findings and improvements.
  • Reporting: Keep track of workflow and update management on the status of reviewed podcasts, including the changes made or challenges encountered.

Qualifications:

  • A solid educational background to understand the media landscape. Fresh graduates are encouraged to apply.
  • Practical knowledge and skills in research and quality control are beneficial.
  • Ability to organize and manipulate data. Training will be provided as needed.
  • Capability to review, understand, and summarize complex information.
  • An eye for spotting inconsistencies and filling gaps in information.
  • Ability to convey findings clearly to team members and management.
  • A deep understanding of the medium will enrich the quality of work. Enthusiasts and regular podcast listeners are welcome.
  • Skills surrounding data entry
  • With experience in email support/communications for special projects
  • With interest in podcasting

by Carl Trinidad

Customer Service Associate

Position Summary:

The Customer Service Associate plays a crucial role in ensuring the success of the company's large business clients. Responsibilities include monitoring shipments, maintaining regular communication with clients and carriers, and addressing their inquiries. This role requires a strong commitment to delivering an exceptional customer success experience and fostering positive client relationships.

Job Details:

  • Customer Service Associate
  • Work from Home
  • Monday to Friday | 7 AM to 4 PM Pacific Time
  • *Following US Holidays

Responsibilities:

  • Reporting and proactively taking action on logistics issues for large business clients.
  • Providing excellent phone, chat, and email customer support.
  • Making Outbound calls to Carriers to ensure on-time shipping for our Clients.
  • Monitoring shipment progress; using standard process and internal tools to troubleshoot and problem solve within tight deadlines.
  • Maintain a relationship with all transportation providers and clientele.
  • Organize all shipment data in Excel and update regularly.
  • Provide website troubleshooting assistance to clients.

Qualifications:

  • Experienced in a customer-facing role
  • Able to remain calm, think on your feet, and exercise sound judgment under pressure
  • Team oriented, helpful, professional, and focused
  • Excellent written and oral English communication skills
  • Positive and proactive with a strong work ethics
  • Strong multitasking and prioritization skills with the ability to adapt to change
  • High Attention to detail
  • Excellent computer skills, particularly Excel and pivot tables, and the ability to learn new computer programs efficiently.

by Carl Trinidad