Full Time

Telesales Representative

Job Description

We are currently seeking a highly motivated and results-driven Telesales Representative to join our team. The ideal candidate will be responsible for contacting and converting incoming leads into customers while delivering an exceptional customer experience. This individual should possess excellent communication skills, a positive attitude, and a strong work ethic. The successful candidate will be tech-savvy, able to learn and use our CRM system, and not be deterred by rejection. If you are a self-starter with a passion for sales and customer service, we want to hear from you.

Job Details:

  • Bridgetowne, QC (Onsite)
  • Monday to Friday | 6 AM - 3:00 PM (Manila time)
    • Following NZ Holidays
    • Commission details will be discussed during the interview

Responsibilities:

  • Contact and follow up with incoming leads to present and sell our products, focusing on converting leads into customers.
  • Provide an engaging and informative experience for potential customers, utilizing strong communication skills and charisma to establish rapport.
  • Handle objections professionally and maintain a positive attitude, not being deterred by rejection.
  • Effectively use our CRM system to track customer interactions, sales pipeline, and lead progress.
  • Collaborate with the sales team to achieve targets and improve sales strategies.
  • Attend regular sales meetings and training sessions to stay up to date on product offerings and industry trends.
  • Continuously work on personal development to enhance sales skills, product knowledge, and customer service abilities.

Qualifications:

  • At least 3 years’ experience in a sales role.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills and ability to build rapport with customers.
  • Resilient and able to handle rejection professionally.
  • Tech-savvy with experience using CRM systems, preferably Zoho; ability to quickly learn and adapt to new software and tools.
  • Ability to work independently and as part of a team, managing time and priorities effectively.
  • Strong problem-solving skills and customer service orientation.
  • Proven track record of meeting or exceeding sales targets.
  • Ability to multitask and handle a high volume of leads.

by Carl Trinidad

Back Office Agent (Printing Industry)

Position Summary:

We are seeking a highly organized and detail-oriented Back-office Agent to join our team in the printing industry. This role is pivotal in ensuring the smooth processing of customer orders, maintaining high standards of delivery, and ensuring accuracy across various levels of information. The successful candidate will bring prior experience in the printing industry, showcasing reliability, precision, and excellent time management skills.

Job Details:

  • Work from Home
  • Monday to Friday | 3PM-12AM Manila Time

Responsibilities:

  • Ensure all customer orders are reviewed thoroughly for consistency and completeness.
  • Check delivery volumes, quality, and adherence to specific customer requests.
  • Conduct detailed checks across different levels of information to ensure accuracy and reliability.
  • Liaise with customers to confirm order details, address any discrepancies, and provide updates on order status.
  • Accurately enter and update customer orders, delivery details, and other relevant information into the company's database.
  • Ensure all activities comply with company policies, industry regulations, and customer requirements.

Qualifications:

  • Prior experience in the printing industry is essential.
  • Strong precision and attention to detail are critical for this role.
  • Consistently dependable and trustworthy in managing tasks and responsibilities.
  • Ability to respect and adhere to deadlines.
  • Excellent organizational skills to manage multiple tasks efficiently.
  • Strong communication abilities to interact effectively with customers and team members.
  • A proactive approach to identifying and resolving issues.
  • Ability to work collaboratively within a team environment.
  • A strong focus on providing excellent customer service.
  • Flexibility to adapt to changing priorities and work demands.

by Carl Trinidad

Content Marketing Specialist

Position Summary:

The Content Marketing Specialist will be responsible for developing and implementing innovative content strategies to drive growth and engagement for the company. This role will focus on creating compelling content for email marketing campaigns, managing content calendars, and conducting market research to stay current with industry trends. The specialist will work closely with various departments, agencies, and vendor partners to ensure successful campaign execution and optimization.

Job Details:

  • Work from home
  • Monday to Friday | 9 AM to 6 PM
  • *There would be occasions when you will be requested to drop by the office.

Responsibilities:

  • Become the content 'expert' for the company
  • Brainstorm new and creative content strategies
  • Collaborate with different company departments, agencies, freelancers, and vendor partners
  • Stay up to date on industry trends and evaluate new, engaging content formats
  • Optimize email marketing campaigns and user funnels
  • Conduct marketing research on competitor content performance and customer behavior
  • Create, coordinate, and implement internal and external communications and marketing content
  • Network with industry experts and potential clients to drive brand awareness, engagement, and lead generation
  • Act as the brand's voice to impress customers and attract new clients through compelling content
  • Utilize social networking opportunities to facilitate sales and increase brand awareness
  • Handle new content projects as needed
  • Perform other content-related tasks as required

Qualifications:

  • Bachelor's degree in Marketing, Communications, or a related field preferred
  • Demonstrated experience in content marketing and email marketing
  • Strong analytical skills and ability to track and measure campaign performance
  • Excellent writing, communication, and collaboration skills
  • Proven ability to stay up to date with industry trends and technologies
  • Ability to handle multiple tasks simultaneously

by Carl Trinidad