Full Time

Finance Analyst

Job Summary:

As a Finance Analyst, you will take an active role in weekly and monthly reporting and analysis, ad hoc reporting, budgeting vs actuals analysis, forecasting, and projections.

Job Details:

Finance Analyst (US GAAP experience required)
Work Onsite - Bridgetowne, Pasig City
Monday to Friday | 8 PM to 5 AM Manila time
Responsibilities:

Revenue & Margin analysis to identify trends in customer/project / region profitability and opportunities to maximize margins
Price/volume modeling for customers and vendors to develop projections for profitability and provide support for customer bids/RFPs
Operational & financial modeling to develop KPIs and metrics for evaluating workforce performance and resource needs
Analyzing precision and accuracy of revenue and cost budgets used for percentage of completion revenue recognition
Financial reporting of month-end / quarter-end / year-end results to regional leaders and executive management
Mining financial / non-financial data and creating standard and recurring presentations to executives and finance personnel
Revenue forecasting for regional markets, ad-hoc analysis, and risk assessment (for example, inventory management) as needed
Utilize business intelligence tools (Oracle / Hyperion) to take advantage of gains from automation and system generated reporting for recurring financial analysis
Reporting and analyzing cash flow metrics to maximize liquidity from operations
Other duties as assigned
Qualifications:

Bachelor's Degree in Accounting or Business / Finance / Economics
2-4+ years of experience in financial reporting and analysis
Experience in Telecommunications or Construction industries, a plus
Accounting / GAAP knowledge
Advanced knowledge of Microsoft Office (Excel)
Technical proficiency in Oracle and Hyperion, a plus
Strong initiative, dedication, and follow through
Ability to manage multiple projects within deadlines
Detail-oriented with strong organizational and analytical skills
Ability to work well with others in fast-paced, dynamic environment

by Carl Trinidad

Resolutions Associate

Position Summary:

Our client's mission is to break down all barriers to make multi-channel commerce easy. The Resolutions Associate plays a critical role in this mission by coordinating with our business partners to process return and replacement requests. This role focuses on achieving the customer's desired resolution in the most cost-efficient manner, ensuring a positive customer experience throughout the process.

Job Details:

  • Work from home
  • Shifting Schedule

About the Account:

The company is a leader in online sales for a wide range of home and office items and has been ranked by Internet Retailer Magazine as one of the Top 200 e-tailers in the world. The company rewards top performers and believes in creating a work environment that celebrates growth and professional success.

Responsibilities:

  • Receive and process customer resolution requests promptly and accurately.
  • Liaise with the company’s vendors and carriers as required to provide the quickest and best solutions for all parties involved.
  • Communicate with customers throughout the resolution process to ensure a positive experience.
  • Assist with department goals and make recommendations to the Resolution Manager to improve efficiency and effectiveness.
  • Create accurate cost breakdowns and recommendations for any credits owed to customers.
  • Take ownership of resolution requests and follow up with customers until the issue is fully resolved.
  • Ensure resolutions are completed in the most cost-effective manner while maximizing recovery.
  • Identify key details from large amounts of information and succinctly summarize them.

Qualifications:

  • 1+ year of experience in retail or call center environments.
  • 1+ years of experience working in e-commerce.
  • Proficiency in MS Office Suite.
  • Familiarity with Atlassian Suite, including Confluence and Jira.
  • Strong attention to detail and a high locus of control.
  • Demonstrated customer focus with the ability to drive results.
  • Action-oriented and collaborative with a willingness to learn quickly.
  • Ability to manage complexity, make quality decisions, and optimize work processes.

by Carl Trinidad

Product Analyst (Business Central)

Position Summary:

We are seeking a skilled Product Analyst to join our team. The Product Analyst will collaborate closely with stakeholders and the Product Owner to define requirements, analyze options, and contribute to the development of epics and user stories. The ideal candidate will have a strong understanding of agile methodologies, excellent communication skills, and the ability to translate conversations into structured documents.

Job Details:

  • Work from Home
  • Monday to Friday | 3 PM to 12 AM Manila Time
  • Following UK Holidays

Responsibilities:

  • Provide key inputs for the Product Owner to assess options and select an approach to achieving the epic goals.
  • Work with stakeholders to define backlog items and ensure they align with overall objectives.
  • Define, analyze, and document specific requirements, including identifying the "as-is" situation and creating problem statements for the current status.
  • Collaborate with contributors to define the to-be status and lead the gathering of requirements for new functionality.
  • Collaborate with stakeholders to identify potential technical solutions and contribute to the creation of epics and user stories to implement those solutions.
  • Ensure backlog items have sufficient detail to accurately judge requirements and facilitate smooth sprint cycles.
  • Own the analysis and documentation of business requirements, validating them with all stakeholders.
  • Work closely with operational and delivery teams throughout sprint cycles to ensure successful implementation of requirements.

Qualifications:

  • Experience in Microsoft Dynamics 365 Business Central is a must.
  • Experience and understanding of operating using Scrum, Kanban, and/or agile methodologies.
  • Previous experience as a Business Analyst, Product Analyst, or in a similar field.
  • Strong communication skills and the ability to translate conversations into structured documents.
  • Experience in user journey mapping and user story creation.
  • Experience in a DevOps environment is desirable.
  • Ability to work under pressure and autonomously.
  • A can-do attitude and a team-player mentality.
  • Knowledge and understanding of Jira.

by Carl Trinidad