Full Time
Staff Accountant
Position Summary:
We’re currently seeking a Staff Accountant to join our client’s growing finance team. The Staff Accountant will be responsible for monthly accounting and financial reporting across our business lines, ensuring compliance with accounting principles; general accounting operational functions on a monthly/quarterly/annual basis; regular compliance functions, including adherence to state and local registrations and tax codes; and providing strategic financial guidance and analysis to senior management.
Job Details:
- Work from Home
- Monday to Friday | 9 PM to 6 AM Manila Time
- *Following US Holidays
Responsibilities:
- Report information that helps company leaders make better decisions.
- As part of the monthly/quarterly/annual close processes, you will prepare journal entries, analyze accounts, and complete balance sheet reconciliations. You will be responsible for the full cycle Accounts Payable function including processing and coding invoice and credit card transactions. You will be responsible for maintaining financial reports, records, and general ledger accounts. You will also assist with providing response to information requests relating to the audit, tax returns, and other ad hoc projects.
- Lead and/or contribute to various accounting and reporting operations.
- You will be responsible for accounts payable processes, ensuring compliance with company policies and the accuracy of data used to generate financial statements. You will provide information and analysis supporting our FP&A team in our company forecasting and budgeting to support strategic decision-making.
- Improve our processes and operations.
- You’ll work with the Finance team on special projects to continue to improve our workflows and build best-in-class processes.
- You’ll help to improve and build out our accounting policies
- The full Accounts Payable function includes the processing and coding of invoices and credit card transactions, and ensuring compliance with company policy.
- Contributing to the monthly, quarterly, and annual close processes.
- Financial reporting responsibilities mainly revolve around expenses—journal entries/reconciliations of bank accounts, prepaid expenses, intangible assets, fixed assets, and other accounts as assigned.
- Meeting processing and reporting deadlines.
- Assisting in financial audits.
- Analyzing current accounting policies and procedures and recommending changes for improvement.
- Responding to information requests, researching, and interpreting data, and answering accounting and financial questions.
- Assisting with the management of various compliance needs.
- Ad-hoc requests and other duties or functions may be assigned.
Qualifications:
- Bachelor’s degree in Accounting, Finance, Business, or similar.
- At least two years of accounting experience.
- A demonstrable knowledge of the Accounts Payable function.
- US GAAP experience is essential
- Experience with general ledger functions, posting journal entries, and the month-end/year end close process.
- Significant experience with Excel, Google tools, and experience with similar major accounting systems, preferably Sage Intacct, Netsuite, Microsoft Dynamics and/or Quickbooks.
Sourcing Team Lead
Job Summary:
We are seeking a highly motivated and experienced Sourcing Team Lead to join our Recruitment team. The Sourcing Team Lead will be responsible for managing a team of sourcing associates and specialists to deliver high-quality candidates for various job requirements. This individual will be accountable for ensuring the team meets the expectations of the Recruitment Director and the company by delivering results that are on-time, within budget, and of the highest quality.
Job Details:
- Work from home until further notice
- Monday to Friday | 12 noon to 9 PM (Could change depending on the need)
- Following PH holidays
Responsibilities:
- Manage the daily operations of the Sourcing Team and ensure that they deliver quality candidates based on job specifications.
- Send weekly and monthly reports to the Recruitment Director regarding the performance of the team.
- Lead weekly call alignments/calibrations with Talent Acquisition team members.
- Provide guidance and training to Sourcing Team members on best practices and new sourcing techniques.
- Monitor performance and track key performance indicators (KPIs) of team members to ensure they are meeting their targets.
- Create sourcing strategies for each role that needs to be filled, considering the company's recruitment objectives.
- Facilitate and organize job fairs, social event gatherings, and partnerships to promote recruitment objectives.
- Evaluate current recruitment channels and determine the value-add of each, making recommendations for improvements.
- Research additional recruitment channels that would add value in finding candidates for open requisitions.
- Train new hires for the Sourcing team and provide ongoing support to ensure their success.
- Conduct quality checks on resumes sourced by team members to ensure accuracy and completeness.
- Act as the point of contact for recruitment-related concerns and issues sent to the recruitment distro list.
- Analyze sourcing data to create a profile of an ideal candidate for a given position and make recommendations for sourcing strategies.
- Maintain a separate database of resumes to be used for benchmarking for future roles.
Qualifications:
- At least 5 years of experience in Talent Acquisition with a focus on sourcing.
- Excellent leadership, management, and mentorship skills.
- Strong verbal and written communication skills with the ability to articulate complex information in a clear and concise manner.
- Proven ability to analyze data and generate reports, including experience with Excel or PowerBi.
- Familiarity with various sourcing and recruiting tools and technologies.
- Ability to work in a fast-paced and dynamic environment and adapt quickly to changing circumstances.
- Strong attention to detail and ability to prioritize tasks to meet tight deadlines.
- Ability to build and maintain strong relationships with team members and stakeholders.
- Excellent time-management and organizational skills.
- Ability to work independently and as part of a team, with a strong commitment to teamwork and collaboration.
- Ability to think critically and problem-solve creatively.
- Strong interpersonal and relationship-building skills.
- A positive and professional attitude, with a focus on continuous learning and improvement.
Software Support Specialist (Knit System)
Job Overview:
The Software Support Specialist will be responsible for providing support to users of the Knit system. This role involves guiding users through software-related issues, configuring accounts, and supporting the system’s functionality. The specialist will collaborate with the IT, HR, and other internal teams to ensure smooth operation and support of the system. This is a hands-on role, requiring someone with a strong background in software support or SaaS (Software as a Service) support, and the ability to troubleshoot and resolve issues effectively.
Job Details:
- Work from home
- Monday to Friday | 3 PM to 12 AM
- *Following Philippine Holidays
Key Responsibilities:
- Provide Software Support:
- Offer dedicated support to users of the Knit system, addressing software-related issues, queries, and configurations.
- Guide clients through account setup and configurations, ensuring seamless user experiences.
- Act as a point of contact for users experiencing technical difficulties and resolve issues promptly.
- Incident Management:
- Serve as the first point of contact for resolving technical issues related to the Knit system, ensuring proper ticket management and escalation when necessary.
- Coordinate between IT and HR teams to delineate responsibilities and ensure timely resolution of issues.
- Handle both technical and non-technical queries efficiently, providing a clear solution or escalating when needed.
- User Training and Documentation:
- Create and maintain templates, guides, and FAQs to assist users in troubleshooting common issues.
- Support the development of user training programs to ensure all employees can navigate the Knit system efficiently.
- Assist in the enhancement of the system’s chatbot by providing feedback on recurring user issues and commonly asked questions.
- System Maintenance and Improvement:
- Collaborate with the development team to identify and implement system improvements.
- Test new system functionalities, such as chatbots and FAQ updates, to ensure they are working as intended and improving user experience.
- Cross-functional Collaboration:
- Work closely with the IT and HR teams to address cross-functional queries that span across both departments.
- Ensure there is clear communication between teams regarding responsibility for handling specific issues, whether technical or HR-related.
- Escalation Management:
- Identify issues that cannot be resolved at Level 1 and escalate them to appropriate higher-level support teams.
- Work with stakeholders to ensure resolution within agreed service levels.
Qualifications:
- Bachelor’s degree in information technology, Computer Science, or a related field.
- 2+ years of experience in software support or SaaS support roles.
- Basic knowledge of system configuration and account setup.
- Strong problem-solving skills and ability to troubleshoot software issues independently.
- Strong interpersonal skills and ability to collaborate across departments.
- Experience in training users and creating support documentation.
- Excellent communication skills, both written and verbal.
- Ability to manage multiple tasks and work under pressure in a fast-paced environment.
Nice to have:
- Experience working with software ticketing systems.
- Familiarity with chatbots and automation tools for support.
- Familiarity with HR and IT systems.