Full Time

Treasury Specialist

Position Summary:

We are seeking a Treasury Specialist to join our Accounting department. The Treasury Specialist will serve as a central point of contact for vital liquidity information across the company's portfolio, including bank balances, pending payments, and available cash. The ideal candidate will have some accounting experience related to cash management, as well as a high level of attention to detail and a pro-active work ethic. In success, the Treasury Specialist will develop a deep understanding of the company's operating tempo and daily/weekly/monthly cash obligations and apply that expertise to prompt and accurate reporting and forecasting.

The Treasury Specialist will report to the VP, Accounting, and frequently interact with the Chief Financial Officer.

Job Details:

  • Work from Home
  • Monday to Friday | 4 PM to 1 AM Philippine Time

What’s in it for you?

  • Health Insurance (HMO)
  • Competitive Salary
  • Expanded Maternity Leave up to 120 days
  • Allowances
  • Paid Time Offs (Vacation leaves are convertible to cash if unused)
  • Companywide Events
  • Fun & Relaxed Environment

Responsibilities

  • Collect and record daily bank balances from each property bank account across multiple banks (approx. 15 banks).
  • Track and record large recurring payments (e.g. mortgage and interest payments)
  • Provide Property Accountants with bank activity statements and assist with bank transaction reconciliation questions as necessary
  • Report daily bank and book cash and available liquidity to Accounting Leadership before 8am US Eastern Time. The Treasury Specialist will start and end his or her day earlier than the rest of the company's accounting team.
  • Conduct basic analyses of cash flows and balances over time, for example, projecting minimum cash balances given current balance and known recurring payments
  • Support Property Accountants by tracking and reporting insurance premium costs, coverage, lender coverage requirements, and key policy dates across the company's portfolio.
  • Support Accounting team by tracking and reporting property taxes, including historic, current, and projected costs, due dates, tax appeal status, and official notices.
  • Other tasks as assigned by VP Accounting and Chief Financial Officer

Qualifications

  • Experience with liquidity, cash management, treasury, or related skills, especially “bank-to-book” reporting
  • Advanced Excel, excellent knowledge of MS Office. Familiarity with Yardi a plus
  • Excellent organizing abilities with great attention to detail
  • Able to work appx. 3am – noon US Eastern Time. This position will need to distribute reports by the start of the US workday, then be available for follow-up questions
  • Proven ability to reliably report with good communication skills
  • Good with numbers and figures and an analytical acumen, including the ability to respond to routine questions
  • Good understanding of accounting and financial reporting principles and practices

by Carl Trinidad

Tier 1 Technical Support Specialist

As a Tier 1 Technical Support Specialist, you will be the first point of contact for users seeking technical assistance for Canvas. Your role involves providing prompt and effective resolution or escalation of technical issues through various communication channels. This position requires a blend of technical acumen, excellent communication skills, and a commitment to delivering outstanding customer service.

Job Details:

  • Eastwood Libis, Quezon City
  • Monday to Sunday | Shifting Schedule (24/7 coverage)
  • Holidays followed: to be determined.
  • Start date: October 31, 2024

Responsibilities:

  • Manage and resolve queries through a web-based ticketing system, phone calls, or live chat, supporting a range of users from administrators to students.
  • Accurately identify, validate, and clarify reported issues.
  • Provide solutions for issues that are addressable through the user interface.
  • Document, replicate, and troubleshoot simple software bugs.
  • Maintain comprehensive and clear records of all actions in the ticketing system.
  • Escalate complex issues beyond Tier 1 capability to the Tier 2 Support team.
  • Offer consistently friendly, efficient, and reliable support, with timely updates to users.
  • Participate in creating support documentation as needed.
  • Undertake additional duties as directed by the supervisor, demonstrating adaptability.

Qualifications:

  • High School diploma
  • Strong technical, troubleshooting, and analytical skills
  • Proven ability to function in a self-directed environment.
  • Ability to excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success.
  • Ability to think quickly, communicate positively (even when sharing bad news), work proactively, and readily embrace change.
  • Ability to handle clients professionally during all interactions.
  • Ability to demonstrate empathy.
  • Strong written and verbal communication skills.
  • Sense of humor.

Preferred Qualifications:

  • Working as a teacher or college instructor using similar educational technology to Canvas.
  • Working at a school or college supporting educational technology.
  • Experience using and supporting powerful cloud-based technology.
  • Remote work experience with communication in Slack and/or Jira.

by Carl Trinidad

Senior Designer

Position Summary:

We are seeking a highly skilled and experienced Senior Designer to join our creative team. The ideal candidate will have a strong background in web, print, and branding design, with the ability to deliver high-quality visual content that aligns with our brand and stakeholder objectives. Experience in the BPO industry is a plus, as you will be working closely with cross-functional teams to create compelling designs that resonate with a global audience.

Job Details:

  • Work from home
  • Monday to Friday | 9 AM to 6 PM
  • *There would be occasions where you will be requested to drop by the office.

Responsibilities:

  • Design and Development: Lead the design and development of creative concepts across various mediums, including web, print, and branding.
  • Branding: Maintain and enhance the brand identity of the company and its clients through consistent and innovative design solutions.
  • Web Design: Create responsive and user-friendly web designs, ensuring they are optimized for various devices and platforms.
  • Print Design: Design high-quality print materials, including brochures, flyers, posters, and other marketing collateral.
  • Collaboration: Work closely with marketing, product, and client teams to understand project requirements and deliver designs that meet business objectives.
  • Project Management: Manage multiple design projects simultaneously, ensuring all deadlines are met and deliverables are of the highest quality.
  • Quality Assurance: Review and approve designs before final delivery to ensure accuracy, alignment with brand guidelines, and high aesthetic standards.
  • Mentorship: Provide guidance and mentorship to junior designers, fostering a collaborative and innovative team environment.
  • Stakeholder Interaction: Engage with stakeholders to gather feedback, present designs, and make necessary adjustments based on their input.

Qualifications:

  • Experience: Minimum of 5 years of professional design experience, with a strong portfolio showcasing expertise in web, print, and branding design.
  • BPO Experience: Previous experience working in the BPO industry is highly preferred, with an understanding of the unique design needs and challenges in this sector.
  • Software Proficiency: Advanced proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Sketch, Figma, or similar tools.
  • Web Technologies: Familiarity with web technologies such as HTML, CSS, and basic JavaScript is a plus.
  • Branding Expertise: Demonstrated ability to create and maintain cohesive brand identities across various platforms.
  • Attention to Detail: High attention to detail, with a strong understanding of typography, color theory, and layout principles.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to present and explain design concepts to stakeholders.
  • Time Management: Strong organizational skills with the ability to manage multiple projects and meet tight deadlines.

Preferred Qualifications:

  • Experience working in a fast-paced BPO environment.
  • Knowledge of UX/UI design principles.
  • Experience with motion graphics and video editing is a plus.
  • A degree in Graphic Design, Visual Communication, or a related field.

by Carl Trinidad