Full Time

Field Support Specialist

Overview:

At MasTec Communications Group we build for the future. Yours and ours.

Position Summary:

As a Field Support Specialists, you are responsible for overseeing all phases of utility construction for various types of telecom projects. You will assists a team of construction professionals to produce high-quality work, in a safety-minded environment. You believe in doing the job right. Being the best. And you’re up for the challenge.

As a Field Support Specialists you will develop new skills, work in a safety-minded environment, and join us in expanding technology for a better community. Join the MasTec family and help us provide the highest level of quality service to our customers and communities while maintaining our commitment to safety!

Job Details:

  • Work Onsite
  • Bridgetowne, QC
  • Night Shift

Responsibilities:

Pre-Construction Tasks: General Daily Activities

  • Ensure all UDFs are current
  • Participate in the Ops Team sign off
    • Submit any material supplemental changes and notify Order Management

During Construction Task: General Daily Activities

  • Email first day work order to assigned crew (market specific)
  • Ensure safety documents are uploaded and properly complete daily
  • Ensure EPL is scanned to site
  • Ensure crew properly manages customer network access (EIM, NFSD, AccuV, etc)
  • Coordinate to obtain approvals related to any build plan or design changes
  • Request material supplemental orders, coordinate availability with warehouse, and facilitate timely delivery to crew or site
  • When needed, facilitate WERF/OBF requests and work with WHSE EPL Lead/PM Team for timely delivery to crew or site.
  • Collect deliverable from the contractor to ensure timely closeout, including; tape drops, EH&S, RET worksheets, and required testing reports.
  • Coordinate and communicate integration and troubleshooting efforts between crew, contractor remote support, and interval teams.
  • Score all appropriate construction tasks (aka milestones) or communicate to CPM when said task is done.
  • Ensure outage requests are submitted and monitored to ensure timely completion.
  • Assist CM with calling off any equipment rentals.
  • Follow up on power delivery through installation.
  • Assist with forecast accuracy (ensure the rolling 4 week horizon is being kept. Any slippage of current job that impacts the upcoming job will need to be escalated).
  • Assist CM with making sure all permits are closed.
  • For SPG - upload any deliverables required by the Tower companies.

Qualifications:

  • You have a Bachelor’s Degree, preferably in Construction Management
  • You have 3-5 years managing telecom construction projects
  • You have knowledge of telecom construction industry Coax Splicing, Fiber Splicing, Directional Drilling, map reading, etc.
  • You have a track record of completing work with a high level of quality
  • You have a knack for figuring out hard problems and enjoy a hands-on approach to your work
  • You are looking for long term projects
  • You enjoy problem-solving and like to troubleshoot problems as they arise in the field
  • You have previous site management experience while maintaining a good relationship with client and suppliers
  • You are proficient in Microsoft Office, particularly with Work, Excel and Project and the ability to learn custom software

by Carl Trinidad

Data Entry Specialist

Overview:

MasTec Communications Group is a leading national infrastructure construction company operating throughout the United States.

MasTec Communications Group performs both wireline and wireless communication services on a national scale. We are experts in cell tower construction, RF engineering, broadband fiber optic cable installation, OSP engineering, wireline construction, and emergency maintenance services.
At MasTec you’ll be joining a family, where we are dedicated to supporting each other and building an atmosphere of teamwork. As part of our team, your opportunities are limitless.

Position Summary:

As a Data Entry Specialist, you are responsible for performing clerical work in reviewing, processing, and maintenance of basic accounting or engineering-related documents. You believe in doing the job right. Being the best. And you’re up for the challenge.

Job Details:

  • Work Onsite - Bridgetowne, QC
  • Monday to Friday
  • Night Shift | 9 PM to 6 AM

Responsibilities:

  • Work directly with the office staff (Regional Management, project managers, accounting) and assist with multiple and varied tasks
  • Keep all office documents filed (paper/electronically), organized, and maintained
  • Be responsible for the accurate, efficient, and timely payment of subcontractors
  • Review invoices for appropriate documentation and approval before payment
  • Enter invoices in a timely and accurate manner daily, with proper approvals
  • Process 2 and 3-way purchase order invoices and act as a primary contact between internal and external customers to resolve issues that arise
  • Provide accurate and effective document preparation and records management.
  • Perform other related duties as required

Qualifications:

  • Experience in admin support, data entry and documentation.
  • Experience in PO and invoice processing.
  • Knowledge of basic accounting.
  • Experience in using Oracle or SAP system is a must.
  • Proficient in MS Excel.
  • Experience/background in construction and telecommunication industries, is a plus.
  • You have a track record of completing work with a high level of quality
  • You have a knack for figuring out hard problems and enjoy a hands-on approach to your work
  • You have three or more years of clerical experience
  • You have strong computer and business solutions software skills
  • You possess excellent time management skills and the ability to multi-task and prioritize work
  • You’re able to perform accurate computations and verification of data
  • Able to prepare basic reports
  • Able to use word processing, spreadsheet, database, and related software applications

by Carl Trinidad

Administration Assistant

Position Overview

We are seeking a highly organized and motivated Administration Assistant to join our growing traffic hire equipment business. This role will be responsible for performing basic administrative tasks while also assisting with lead generation to support business growth. The ideal candidate will be detail-oriented, proactive, and skilled at balancing multiple responsibilities in a fast-paced environment.

Job Details:

  • Onsite
  • Monday to Friday | 8 AM to 5 PM (Manila Time)
  • *Following PH Holidays

Responsibilities:

Administration Support:

  • Perform general office administrative duties such as, responding to emails, data entry and updating messages on our VMS Boards
  • Assist the team with managing customer databases, and updating records.
  • Prepare and distribute materials, proposals, and presentations.
  • Maintain accurate and up-to-date records, including customer files, invoices, and inventory documentation.
  • Coordinate scheduling of bookings for traffic hire equipment customers, ensuring accurate order processing and timely delivery/pickups entered as per their requests.
  • Handle client enquiries and provide information about products and services.
  • Confirm and reschedule appointments as necessary.
  • Serve as a liaison between the team and clients to facilitate communication and ensure inquiries are addressed promptly.
  • Coordinate with the sales team to ensure they have all necessary information and materials before meetings.
  • Support the preparation of quotes for customers to be signed off by management and sales staff.
  • Provide general administrative support to the team.
  • Ensure GPS system is kept up to date and require reports are generated and provided to the team

Lead Generation & Management:

  • Assist in generating leads through various lead generation tools, including phone outreach and emailed expression of interests.
  • Track and manage leads through CRM (Customer Relationship Management) software and pre-existing spreadsheets.
  • Ensure lead generation system is kept tidy and up to date
  • Nurture relationships with estimators and identify opportunities for repeat business and referrals.
  • Report on lead generation efforts and provide feedback to improve strategies.

Reporting & Documentation:

  • Prepare basic administrative reports as required by the Operations Manager or management team.
  • Monitor and report on lead generation and conversion metrics to assess business development performance.
  • Maintain Spreadsheets Associated with Monthly Reports
  • Assist with any other administrative or operational tasks as directed by the Office Manager or Operations Manager.

Qualifications:

  • Proven experience in an administrative or customer service role (experience in a similar industry is an advantage).
  • Excellent English communication skills, both written and verbal.
  • Strong organisational skills with the ability to manage multiple tasks and prioritize effectively.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM software (experience with lead management tools such as BCI is a plus).
  • Xero experience is an advantage.
  • Experience in the traffic management, equipment rental, or construction industries is a plus.
  • A proactive approach with the ability to work independently and as part of a team.
  • Strong attention to detail and accuracy.
  • Ability to handle sensitive information with discretion and professionalism.
  • A positive and customer-oriented attitude.

by Carl Trinidad