Philippines

Analyst - Operational Strategy and Services

Position Summary:

Reporting to the Director of Operational Strategy and Services, the Analyst will be responsible for the Operational Strategy and Services portfolio in terms of developing cadenced reporting and self-service tools that help drive the compliance and effectiveness of operational changes. This analyst will be responsible for providing the Operations organization with the appropriate information to ensure the projects proposed support a broader scale of data-driven recommendations, while also ensuring that when change is implemented that it can be tracked to support qualitative and quantitative KPIs.

This position plays a pivotal role in driving efficiency, project management, and labor modeling initiatives across our organization that drive efficiency, save field leaders time, and are fiscally responsible.

Job Details:

• Work from home
• Monday to Friday | 8 PM to 5 AM or 9 PM to 6 AM Manila Time
• *Following US Holidays

Responsibilities:

• Partner with the field improvement team and other stakeholders to ensure ongoing activation and adoption of programs and tools while gathering feedback on where more change management and communication efforts are needed.
• Assess and identify the effectiveness and awareness of existing programs, policies, and processes to help identify what will deliver the most value to the field and where we can optimize and deliver better outcomes.
• Creating data-driven recommendations to the business by leveraging financial, people, and satisfaction information collected to provide a story and drive results.
• Develop KPIs, dashboards, and tracking mechanisms to monitor the success of program launches and ongoing adoption. Share insights and leverage them to drive decision-making, action, and ongoing process improvement for better outcomes.
• Drive a strategic focus and process around workload management through effective analysis of workflow to identify where inefficiencies or bottlenecks exist. This includes adapting to business drivers such as occupancy, demand, and seasonal considerations.
• Cultivate strong relationships with internal and external stakeholders, ensuring alignment of operational strategies with organizational goals.
• Monitor financial performance, identify cost-saving opportunities, and ensure effective allocation of resources.

Requirements:

• 4-5 years of analytics support in an operational capacity supporting financial, people, engagement/satisfaction analytics for a large company; ideally Multi-unit service, retail, hospitality industry.
• Ability to develop reporting tools and resources that can be leveraged across multiple audiences (Excel, PowerBI, etc.)
• Strong data analysis experience, an ability to digest data and provide a narrative of what the data is telling to provide strategic business recommendations

by Carl Trinidad

AP Coordinator

Position Summary:

Reporting to the Accounts Payable Manager, the Accounts Payable (AP) Coordinator is responsible for the processing of invoices and payment requests, reviewing and acting on invoices rejected or in an exception status with our invoice processing partner, ensuring invoices are entered correctly in our Workday EPR system and that all data elements have been reviewed and validated to ensure invoices are paid timely and accurately. The AP Specialist will assist their key business partners in understanding the AP process, provide timely responses to questions, and interface with suppliers, field operations managers, and corporate staff at various levels in the organization.

Job Details:

• Work from home
• Training Schedule | Monday to Friday | 8 PM to 5 AM Manila Time
• Working Schedule| Monday to Friday | 8 AM to 5 PM Manila Time
• *Following US Holidays

Responsibilities:

• Manage the iPayables imaged exception invoice list – communicate with communities about rejected invoices.
• Manage the iPayables unable to process/reject invoice list. Determine the reason for rejection and communicate with suppliers the issue, resolution, and steps to resubmit.
• In Workday, review and validate invoice data for accuracy of all key data elements on the invoice and ensure invoice approval is appropriate.
• Ensure invoices are accurately recorded by analyzing invoices and match to the correct purchase order and receiving documents. Coordinate with team members to ensure required purchase order processing.
• Ensure invoices or payment discrepancies are resolved and documented appropriately.
• Utilize ticketing system, monitor, review, research, troubleshoot, and timely resolve and respond to invoice and payment inquiries.
• Reconcile supplier statements, research, and correct discrepancies timely.
• Knows when to escalate matters to their supervisor or others.
• Assist with other ad hoc projects and requests as required.

Qualifications:

• Associate degree in Accounting preferred
• Accuracy and attention to detail, well organized, ability to work independently and collaboratively
• Positive attitude, calm demeanor, and ability to adapt to change and meet deadlines
• Critical thinking skills, goal-oriented and desire to challenge the status quo
• Maintains a high level of confidentiality and takes pride in their work
• Ability to communicate effectively and professionally
• Strong written and verbal communication skills
• Proficient in English
• Technology-minded, enjoys learning
• Has an inquisitive mind and eagerness to learn, develop, and continuously improve
• The preferred candidate would also have the following experience:
• Prior AP experience in a large public company with multiple sites
• Knowledge of general ledger accounts
• Proficiency in ERP systems
• Proficiency in Microsoft Office (Excel, Outlook, and Word)

by Carl Trinidad

Commercial Operations Accountant

Job Summary:

Embedding itself as a cornerstone within our national operations finance team, the role of the Commercial Operations Accountant is engineered to supply precise and timely data to the business stratum. This pivotal function propels informed decision-making and ceaseless enhancement of company performance. The array of responsibilities envelops core management accounting tasks such as weekly and monthly reporting, product costings, bill of material (BOM) setup, and month-end accounting activities, alongside customer pricing database maintenance and standard costs upkeep within our ERP system. A disciplined, detail-oriented methodology, coupled with a proactive stance towards process improvements, is the hallmark of success in this role.

Job Details:

• Commercial Operations Accountant
• Eastwood Libis, QC (Hybrid - 3 days in the office)
• Monday to Friday | 4 AM to 1 PM OR 6 AM to 3 PM Manila Time
• *Following Australian Holidays

Responsibilities:

• Ensure accurate and timely:
  • Preparation of the weekly gross margin and supporting reports
  • Setup and maintenance of bill of materials (BOMs)
  • Maintenance of manufacturing standard costs in the ERP system
  • Completion of customer pricing file in the ERP system
  • Management of the account’s inbox ensuring streamlined communication

• Support the elucidation of new product costings with a keen eye on accuracy and business implications.
• Assist in the operating month-end reporting process, particularly focusing on balance sheet reconciliations and accruals.
• Play an instrumental role in the budget and forecasting process, aligning financial projections with operational strategies.
• Prepare ad-hoc analysis as dictated by business needs, aiding in strategic decision-making.
• Proactively challenge data anomalies beyond normal tolerance levels, promoting a culture of data accuracy and integrity
• Demonstrate exemplary time management and communication skills, fostering synergistic interactions across various departments.

Qualifications:

• A solid foundation of accounting experience, with a minimum of 3 years, particularly in a manufacturing finance role
• Actively pursuing or already in possession of an accounting qualification, such as CPA
• Proven ability to operate in a structured, disciplined manner, with a history of meeting tight deadlines.
• A keen aptitude for identifying and facilitating process improvements, driving operational efficiency and accuracy.
• Exceptional interpersonal and communication skills, capable of nurturing collaborative relationships across the organization
• Proficiency in utilizing ERP systems and other financial software to enhance operational fluidity.

by Carl Trinidad