Philippines

Project Specialist

As a Project Specialist, you'll embark on a journey to cultivate new skills and thrive in a safety-minded environment. Join our dynamic team as we push the boundaries of technology to contribute to a better community.

At MasTec, we prioritize quality service to our customers and communities, all while upholding our steadfast commitment to safety. In this role, you will play a pivotal part in facilitating and coordinating the efforts of multiple project teams within an office environment. If you're someone who believes in doing the job right, striving to be the best, and embracing challenges, this opportunity is tailor-made for you. Join us in shaping the future of our projects and making a positive impact on the world.

Job Details:

• Work Onsite - Bridgetowne, QC
• Shifting Work Schedule
• 9:30 PM to 6:30 AM PH time

Responsibilities:

• Conduct a comprehensive 3-week training program to equip team members with essential skills for project success.
• Triage tickets by type and scope, efficiently categorizing and prioritizing tasks for swift resolution.
• Create working orders (WOs) to initiate and manage the workflow for project tasks, ensuring seamless project execution.
• Ensure the timely creation and booking of projects, maintaining precise records for organizational efficiency.
• Pull Operation Support System (OSS) logs and the latest Radio Frequency Design Solution (RFDS) to inform project decisions and updates.
• Conduct thorough checks for needed materials, ensuring the availability of necessary resources for seamless project execution.
• Request AT&T seed stock from the warehouse to support project requirements.
• Provide Tier 1 support for the crews, offering assistance and guidance as needed to ensure project success.
• Submit project closeout documentation in MDAT (Project Management Tool) to ensure the proper completion of projects.
• Request purchase orders (POs) from Project Control to facilitate the procurement process.
• Ensure timely client invoicing, adhering to billing schedules and maintaining accurate financial records.
• Track progress on-site, monitoring key indicators to assess project advancement and identify areas for improvement.
• Submit invoices in ACAS (Accounting and Contract Administration System) for accurate financial record-keeping.
• Provide milestone updates to keep stakeholders informed of project achievements and progress.
• Collaborate closely with the Project Manager, assisting with daily activities to contribute to the overall efficiency of project management.
• Handle phone calls effectively, demonstrating the ability to work in a call center-centric environment as needed for project communication and coordination.

What Day to Day operations look like:

• Triage ticket by type and scope.
• Create WO- (working orders)
• Ensure project creation and booking.
• Pull OSS log and latest RFDS.
• Check for needed materials.
• Request AT&T seed stock from the warehouse.
• Provide Tier 1 support for the crews.
• Submit closeout in MDAT.
• Request PO from Project control.
• Ensure timely client invoicing.
• Track progress on site.
• Submit Invoice in ACAS
• Milestone Updates Assist the Project Manager with daily activities.

Qualifications:

• You have a track record of completing work with a high level of quality
• You have a knack for figuring out hard problems and enjoy a hands-on approach to your work
• You enjoy getting your hands dirty with your team
• You have project management skills and the ability to resolve complex problems and issues
• You have strong Microsoft Word and Excel experience
• You have a construction background
• You have a strong customer service skills
• You have purchasing experience
• You have Norad and Oracle experience, a huge plus
• Possess Telecom experience
• You’re skilled in organizing resources, establishing priorities, and working effectively at all levels in a collaborative team environment.

by Garegin Hakobyan