Eastwood Libis, QC, PH

Vendor Management Coordinator

Job Summary:

As a Vendor Management Coordinator, you will perform vendor onboarding and lifecycle management activities in alignment with MCG vendor compliance and risk management program. Interact with vendors to provide support with compliance activities. Interact with all levels of the MCG organization to facilitate timely responses to any questions or concerns. Responsible for ensuring newly onboarded vendors are properly setup in the appropriate MCG systems. Responsible for ensuring updates to existing vendors are properly reflected in the appropriate MCG systems.

Job Details:

  • Work from home
  • 9:30 PM to 6:30 AM Philippine Time

Responsibilities:

  • Work directly with market personnel, GC Souring Managers, and Supply Chain/Sourcing to facilitate the onboarding of subcontractors, suppliers, and vendors through MCG vendor management portals (CERTA and AVETTA)
  • Audit vendor certification system requests to ensure vendors are progressing through onboarding timely and clear any roadblocks
  • Communicate with market personnel, GC Sourcing Managers as well as internal MNS stakeholders on all vendor onboarding and certification matters
  • Perform compliance and risk management reviews on all vendors for lifecycle management as needed to mitigate risk
  • Process vendor set ups and updates in other MasTec systems (Oracle and AccuV)
  • Assist with clean-up and maintenance of vendor data in MCG systems to include CERTA, Oracle, OFS, and AccuV
  • Manage MNS Vendor Portal electronic mailbox
  • Other duties as assigned

Qualifications:

  • 3 + years of experience in the related field preferred (Vendor Management, Supply Chain Management, Procurement, etc.)
  • Advanced computer skills (e.g., MS Word, Excel, PowerPoint, Oracle, web-based tools)
  • Excellent communication, interpersonal skills, and customer service
  • Effective verbal and written communication skills (English required)
  • Strong attention to detail and ability to work well with others in fast-paced, dynamic environment

by Carl Trinidad

Tier 1 Technical Support Specialist

As a Tier 1 Technical Support Specialist, you will be the first point of contact for users seeking technical assistance for Canvas. Your role involves providing prompt and effective resolution or escalation of technical issues through various communication channels. This position requires a blend of technical acumen, excellent communication skills, and a commitment to delivering outstanding customer service.

Job Details:

  • Eastwood Libis, Quezon City
  • Monday to Sunday | Shifting Schedule (24/7 coverage)
  • Holidays followed: to be determined.
  • Start date: October 31, 2024

Responsibilities:

  • Manage and resolve queries through a web-based ticketing system, phone calls, or live chat, supporting a range of users from administrators to students.
  • Accurately identify, validate, and clarify reported issues.
  • Provide solutions for issues that are addressable through the user interface.
  • Document, replicate, and troubleshoot simple software bugs.
  • Maintain comprehensive and clear records of all actions in the ticketing system.
  • Escalate complex issues beyond Tier 1 capability to the Tier 2 Support team.
  • Offer consistently friendly, efficient, and reliable support, with timely updates to users.
  • Participate in creating support documentation as needed.
  • Undertake additional duties as directed by the supervisor, demonstrating adaptability.

Qualifications:

  • High School diploma
  • Strong technical, troubleshooting, and analytical skills
  • Proven ability to function in a self-directed environment.
  • Ability to excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success.
  • Ability to think quickly, communicate positively (even when sharing bad news), work proactively, and readily embrace change.
  • Ability to handle clients professionally during all interactions.
  • Ability to demonstrate empathy.
  • Strong written and verbal communication skills.
  • Sense of humor.

Preferred Qualifications:

  • Working as a teacher or college instructor using similar educational technology to Canvas.
  • Working at a school or college supporting educational technology.
  • Experience using and supporting powerful cloud-based technology.
  • Remote work experience with communication in Slack and/or Jira.

by Carl Trinidad

Quantity Surveyor Estimator

Position Summary:

We are seeking a highly skilled and experienced Quantity Surveyor / Estimator with a solid background in commercial construction. This role focuses on preparing detailed cost estimates and bills of quantities for various large-scale commercial projects, including schools, community centers, and apartment complexes. The ideal candidate will have a deep understanding of the Australian construction landscape, with a minimum of 5 years of relevant experience. Expertise in industry-standard software, such as Cubit Pro, is highly desirable, although candidates with a strong aptitude for similar tools are encouraged to apply.

Job Details:

  • Work from Home
  • Monday to Friday | 8:00 AM - 5:00 PM AEST
  • Following the Australian public holiday calendar.
  • *The role may require overtime to meet critical project deadlines, so we seek candidates who are adaptable and willing to adjust as needed.

Responsibilities:

  • Prepare comprehensive and precise bills of quantities and cost estimates for commercial construction projects.
  • Collaborate closely with builders, architects, and developers to align estimates with project budgets and goals.
  • Utilize Software (Cubit) to develop detailed cost analysis and reports.
  • Ensure strict adherence to project timelines, especially for tender submissions, where meeting deadlines is critical.
  • Maintain an up-to-date understanding of Australian construction standards, regulations, and industry practices.
  • Provide consistent communication and reporting to stakeholders, ensuring transparency throughout the project lifecycle.

Qualifications:

  • At least 5 years of experience in quantity surveying or estimating within commercial construction, focusing on projects like schools, community centers, and large residential buildings.
  • At least 1 year experience in Australian commercial construction projects, with a keen understanding of local building codes and industry regulations.
  • Proficiency in Cubit Pro or similar estimating software. Familiarity with global quantity surveying practices (e.g., RICS accreditation) is a plus.
  • Ability to quickly learn new tools and processes. A demonstrated history of efficiently adopting new software solutions is beneficial.
  • Strong verbal and written communication skills in English, with the ability to clearly articulate complex information.

by Carl Trinidad