Eastwood Libis, QC, PH

Business Development Representative

Position Summary:

The Business Development Representative (BDR) will be responsible for engaging with potential clients, managing inbound leads, and scheduling appointments for studio visits. This role focuses on converting warm leads into booked appointments, ensuring an excellent customer experience throughout the process. The BDR will work closely with the internal sales and operations teams to ensure seamless lead management and follow-ups.

Job Details:

  • Shift Options:
    • Tuesday to Saturday: 2 AM to 11 AM Manila Time
    • Sunday to Thursday: 4 AM to 1 PM Manila Time
  • Work Arrangement: Remote / Work from Home
  • Holidays: Follows local holidays based on the candidate's country of hire

Responsibilities:

  • Lead Management & Follow-up: Engage with inbound leads through calls, emails, and text messages, following up to maximize appointment bookings.
  • Appointment Setting: Schedule studio visits for leads, ensuring optimal alignment with their availability and preferences.
  • CRM Utilization: Maintain accurate and up-to-date information in the CRM, tracking all lead interactions and ensuring consistent communication.
  • Performance Tracking: Meet or exceed set targets for appointment booking and lead conversion rates. Adjust strategies based on performance data.
  • Client Communication: Address questions and concerns from potential clients, providing clear and concise information about services and promotions.
  • Collaborative Team Effort: Work closely with the sales and operations teams to improve lead conversion processes and customer engagement strategies.

Qualifications:

  • Experience: Minimum of 2 years in, sales, or business development role, preferably in a high-growth environment.
  • Communication Skills: Strong verbal and written communication skills, with the ability to engage effectively over the phone, email, and text.
  • Time Management: Ability to manage time effectively with a strong sense of urgency and prioritization.
  • CRM Proficiency: Experience using CRM tools to track and manage leads (HubSpot, Salesforce, or similar).
  • Sales-Driven: Goal-oriented with a proven track record of meeting or exceeding performance metrics.
  • Flexibility: Ability to work staggered shifts, including weekends, to accommodate potential clients’ schedules.

by Carl Trinidad

Admin Assistant

Position Summary:

As an Admin Assistant, you will work through the daily tasks across a variety of business functions. These include daily retrieval of medical notes completed by multiple physician groups and maintaining the Google sheets which keep tract of this system. You will also be responsible for monitoring and correctly processing incoming emails in various Outlook mailboxes throughout the day. You are also expected to maintain Job related details, emails and documents with consistency using established protocols in all areas.

This role reports to the team lead with any issues that may arise and for support. However, team members should feel comfortable approaching any related team member directly when the information provided is not sufficient to complete a task.

Job Details:

Admin Assistant

Work from home

Monday to Friday | 8:00 PM to 5:00 AM (Manila Time)

*Following US Holidays

Responsibilities:

  • •Daily Processing of dictation
    • Retrieving medical dictation from multiple portals, important and created adobe documents in server. Keeping an accurate spread sheet daily.
  • • Processing Jobs
    • Working the incoming emails on multiple emails. Uploading and distributing these throughout the company.
  • Other Duties
    • Learning to process denied emails and responded to these to the payors.

Qualifications:

• At least 3 years’ experience in an administrative role.

• Good English Communication skills

• Proficient in excel.

• Excellent multitasker

• Good time management skills

by Carl Trinidad

Accounts Payable Clerk

Job Summary:

The main role of the Accounts Payable Clerk is to ensure that the company processes payments for goods and services and properly records the transactions. The duties and responsibilities of this position require not only a knack for numbers, but also attention to detail and well-developed organizational skills.

Job Details:

  • Accounts Payable Clerk
  • US Accounting experience required
  • Work from Home
  • Night Shift

Responsibilities:

  • Review all invoices for appropriate documentation and approval prior to payment
  • Prioritize invoices according to in house system and payment terms
  • Process check requests
  • Audit and process credit card bills
  • Match invoices to checks, obtain all signatures for checks and distribute checks accordingly
  • 1099 maintenance
  • Respond to all vendor inquiries
  • Reconcile vendor statements, research and correct discrepancies
  • Assist in month end closing
  • Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
  • Assist with other projects as needed

Requirements:

  • Ability to collaborate, work independently, and work closely with other departments
  • Demonstrates ability to take initiative, work independently and use sound judgment and discretion
  • Ability to find solutions to various issues associated with sophisticated transactions
  • 2+ years of US Accounts Payable experience
  • Must have strong work ethics
  • Must be well organized and a self-starter
  • Must be able to follow standard filing procedures
  • Detail oriented, professional attitude, reliable
  • Proficient in Excel and Word
  • Ability to type 60-65 wpm
  • Possess strong organizational and time management skills
  • Strong problem-solving skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis and multi-tasking skills
  • Thorough knowledge of applicable accounts payable/general ledger systems and procedures, financial chart of accounts and corporate procedures
  • Ability to communicate effectively verbally and in writing
  • Ability to interact with employees and vendors in a professional manner
  • Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
  • Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately
  • Ability to work with NETSUITE a plus

by Carl Trinidad