Eastwood Libis, QC, PH

HR Customer Service Specialist - Mandarin

Position Summary:

We are seeking a dedicated HR Customer Service Specialist fluent in English and Mandarin. In this role, you will act as the primary point of contact for employees regarding HR-related inquiries and assist in providing a seamless user experience with our new HRIS system, Workday. This position is ideal for someone with a strong customer service background who is eager to contribute to HR processes.

Job Details:

  • On-site (Eastwood Libis, QC)
  • Monday to Friday | 9 AM to 6 PM
  • *Holidays TBD

Key Responsibilities:

  • Employee Support: Promptly and effectively resolve employee and manager inquiries about HR policies, benefits, payroll, and other HR-related matters.
  • Exceptional Service: Deliver outstanding customer service to ensure a positive experience for all internal customers.
  • HR Transactions: Efficiently manage HR processes such as onboarding, offboarding, transfers, promotions, and updates to personal information.
  • Guidance: Assist employees in navigating HR processes, procedures, and self-service tools within Workday.
  • System Assistance: Help troubleshoot basic HR system issues, including password resets and login assistance.
  • Data Management: Maintain accurate and up-to-date employee records in HR systems and databases.
  • Program Coordination: Support the administration of various HR programs and benefits, including enrollment and employee communication.
  • Resource Development: Contribute to creating knowledge base articles and decision-making tools related to HR processes and policies.
  • Collaboration: Work closely with HR teams to ensure efficient HR operations and a cohesive employee experience.

Qualifications:

  • Language Skills: Bilingual proficiency in English and Mandarin.
  • Customer Service Experience: Minimum of 3 years in a customer service role.
  • Interpersonal Skills: Excellent communication and interpersonal abilities.
  • Attention to Detail: Strong focus on accuracy and confidentiality.
  • Problem-Solving: Self-starter with effective time management and problem-solving skills.
  • Nice to Have:
    • Exposure to HR functions or processes.
    • Experience with HRIS systems like Workday.

by Carl Trinidad

Global HR Manager

Position Summary

The Global HR Manager will be responsible for overseeing and managing the company’s global HR functions, ensuring the recruitment, retention, and development of top talent. This role will lead key areas such as talent acquisition, compensation and benefits, global compliance, HR policy development, and employee relations, while driving strategic HR initiatives aligned with organizational goals. The ideal candidate will foster an inclusive and positive workplace culture while ensuring smooth operations across multiple global offices.

Job Details:

  • Global HR Manager
  • Work from Home
  • Monday to Friday | 8PM to 5AM (Night Shift)

Responsibilities

  • Talent Acquisition and Onboarding: Lead recruitment, hiring, and onboarding processes to ensure the attraction and retention of top talent while delivering a smooth and efficient onboarding experience.
  • Compensation and Benefits Management: Manage payroll, benefits, and compensation programs, ensuring accuracy, compliance, and alignment with company goals.
  • Global Compliance Management: Oversee global HR compliance, ensuring adherence to local labor laws, regulations, and internal company policies across international locations.
  • HR Policy Development: Develop and implement HR policies that promote a positive, inclusive, and collaborative workplace environment.
  • Strategic HR Partnership: Collaborate with leadership to align HR initiatives with organizational goals and strategic priorities.
  • Employee Relations and Talent Development: Provide guidance and support on employee relations, performance management, and professional growth opportunities.
  • HR Technology and Systems Management: Ensure effective use of HR technology and systems to optimize HR processes and enhance data-driven decision-making.
  • Diversity, Equity, and Inclusion (DEI): Drive DEI initiatives to foster a welcoming and inclusive environment for all employees.

Qualifications

  • 7+ years of experience in human resources or people operations, with at least 3 years in a leadership role.
  • Strong knowledge of employment laws and regulations, with experience managing HR functions across multiple countries.
  • Proven track record in talent acquisition, employee development, and strategic HR planning.
  • Excellent interpersonal, communication, and leadership skills, with experience building strong relationships across all levels of the organization.
  • Strong analytical skills, including experience with HR metrics and data analysis.
  • Ability to work effectively in a fast-paced and dynamic environment, managing multiple priorities.
  • Strong English communication skills.

by Carl Trinidad

Frontend Vue Developer

Job Summary:

We are seeking a skilled and passionate Frontend Vue Developer to join our dynamic team. In this role, you will be responsible for building and maintaining high-quality web applications using the latest Vue.js technologies. Your expertise in front-end development will contribute significantly to our projects, ensuring both functional efficiency and outstanding user experience.

Job Details:

  • Work from home
  • Monday to Friday | 9 AM to 6 PM *Flexible to an extent
  • *Following Philippine Holidays

Responsibilities:

  • Develop and Maintain Vue.js Applications: Utilize your deep understanding of Vue.js, including Vue 3.x features and Vue Router, to develop robust web applications.
  • Component Building: Employ the Vue.js Composition API to build and manage state in components.
  • Web Development: Craft responsive and accessible web interfaces using HTML5, CSS3, and JavaScript.
  • State Management: Manage application state effectively using tools like Vuex and Pinia.
  • API Integration: Integrate RESTful or GraphQL APIs, managing asynchronous data requests smoothly.
  • Testing: Implement unit testing using Vue.js testing utilities and frameworks like Jest or Mocha.
  • Build and Deployment: Set up and maintain build and deployment pipelines, ensuring smooth application delivery.
  • Cross-Browser Compatibility: Write code that provides a consistent user experience across various web browsers.
  • Collaborate with Teams: Work closely with design teams, utilizing tools like Adobe XD and Illustrator for collaborative design efforts.

Qualifications:

  • Strong proficiency in Vue.js, HTML5, CSS3, JavaScript, and TypeScript.
  • Experience in web accessibility and familiarity with WCAG standards.
  • Proficiency in CSS preprocessing, especially SASS.
  • Understanding of component-based architecture and API integration.
  • Knowledge of build tools like Webpack and Vite.
  • Familiarity with Vue DevTools, ESLint, and Prettier.
  • Experience in responsive web design and cross-browser compatibility.
  • Proficiency in Git for version control and knowledge of CSS methodologies like SMACSS.
  • Familiarity with package management tools such as npm or Yarn.
  • Knowledge of Adobe XD and Illustrator.
  • Experience with build and deployment tools (e.g., Jenkins, Travis CI, GitHub Actions).

by Carl Trinidad