ICT & Creative Services
Operations Support Project Coordinator
Job Overview:
At MasTec Communications Group we build for the future. Yours and ours.
As an Operations Support Project Coordinator, you will develop new skills, work in a safety-minded environment, and join us in expanding technology for a better community. Join the MasTec family and help us provide the highest level of quality service to our customers and communities while maintaining our commitment to safety!
Job Details:
- Operations Support Project Coordinator
- Work on site or Work from Home
- Location: Bridgetowne, QC | Eastwood, QC
- Monday to Friday (9PM - 6AM)
Responsibilities:
As a Operations Support Project Coordinator, you are responsible for facilitating and coordinating the work of multiple project teams. You believe in doing the job right. Being the best. And you’re up for the challenge.
In addition, you will:
- Identify and work to remove barriers to successful completion of the overall project, with particular emphasis on resolving issues with subcontractors.
- Provide timely project status updates to the Project Managers submitting for Cabinet resolution those problems and issues that cannot be resolved at lower levels.
- Maintain and update the company database.
- Generate customized reports and pivot tables in addition to utilizing VLOOKUP functionality.
- Create and track contracts, purchase orders, submittals, and complete project close-out manuals.
- Serve as the primary point of contact with external vendor representatives and functional consultants on overall strategic and technical project matters.
- Handle all correspondence between the general contractor, owner, architect, and subcontractors.
Qualifications:
About you:
- Safety is a part of your day to day
- You have a track record of completing work with a high level of quality
- You have a knack for figuring out hard problems and enjoy a hands-on approach to your work
- You are looking for long-term projects
- You enjoy getting your hands dirty with your team
- You have a bachelor's degree OR 5 years of equivalent work experience
- You have project management skills and the ability to resolve complex problems and issues
- You have strong Microsoft Word and Excel experience
- You have a construction background
- You have purchasing experience
- You have Norad and Oracle experience, a huge plus
- Possess Telecom experience
- You’re skilled in organizing resources, establishing priorities, and working effectively at all levels in a collaborative team environment
Daily Resposibilites:
- Pulling documents from the customer portal.
- Creating SRs.
- Updating budgets in OFS.
- Assigning work in OFS to crews / contractors.
- Monitoring and updating spreadsheet trackers.
- Possibly assistance with creating and uploading billing as-builts.
- Redlining maps.
Learning and Quality Instructional Designer
Job Summary and Overview
The Learning and Quality Instructional Designer is a key member of the Learning and Development team, responsible for the full lifecycle of instructional design projects, from needs assessment and analysis to development, implementation, and evaluation. This role requires a blend of instructional design expertise, project management skills, and exceptional communication and stakeholder management abilities. The successful candidate will design and develop engaging and effective learning experiences that support Sourcefit's and its clients' operational excellence and strategic goals. They will work collaboratively with subject matter experts, stakeholders, and other team members to create impactful learning solutions.
Job Details:
- Hybrid Setup (onsite work at least twice a week) - Bridgetowne, QC
- Monday to Friday | 3 PM to 12 AM
Requirements and Qualifications
- Minimum 3 years of experience in instructional design. Experience in a corporate setting is highly preferred.
- Proven ability to leverage multiple instructional design models (e.g., ADDIE, SAM, AGILE). Demonstrated flexibility in adapting methodologies to different project needs.
- Deep understanding of adult learning principles and learning theories. Ability to apply this knowledge to create engaging and effective learning experiences.
- Proficiency in creating various learning materials, including eLearning modules (Articulate Storyline, Lectora, Adobe Captivate, etc.), videos, job aids, presentations, and facilitator guides.
- Experience with Learning Management Systems (LMS) such as Moodle, Canvas, or similar platforms. Experience with integrating learning content into an LMS.
- Excellent written and verbal communication skills. Ability to communicate effectively with diverse audiences, including executives, subject matter experts, and learners.
- Strong project management skills. Ability to manage multiple projects simultaneously, meet deadlines, and work within budget constraints. Experience with project management software (e.g., Asana, Trello, Jira) is a plus.
- Exceptional stakeholder management skills. Ability to build strong relationships with stakeholders, manage expectations, and resolve conflicts.
- Data-driven approach to instructional design. Ability to collect, analyze, and interpret data to evaluate the effectiveness of learning programs.
- Proficiency in Microsoft Office Suite.
- Essential Duties and Responsibilities
- Needs Assessment & Analysis: Conduct thorough needs assessments to identify learning gaps and define learning objectives. Analyze learner characteristics and context to inform design decisions.
- Instructional Design: Develop engaging and effective learning content using a variety of methods, including eLearning, blended learning, and instructor-led training.
- Content Development: Create high-quality learning materials, including scripts, storyboards, visuals, and assessments. Leverage multimedia effectively.
- Project Management: Develop and manage project plans, timelines, and budgets. Track progress, manage risks, and communicate effectively with stakeholders.
- Stakeholder Management: Identify, engage, and manage expectations of key stakeholders throughout the project lifecycle. Facilitate collaborative sessions.
- Implementation & Delivery: Support the implementation and delivery of learning programs, including training instructors and providing technical support.
- Evaluation & Improvement: Evaluate the effectiveness of learning programs using appropriate methods, such as surveys, assessments, and performance data. Continuously improve learning experiences based on evaluation results.
- Technology Proficiency: Comfortable using and learning new technologies related to instructional design and eLearning.
- Collaboration: Work effectively in a team environment, collaborating with subject matter experts, designers, developers, and other stakeholders.
Key Performance Indicators (KPIs)
- Client Satisfaction: Maintain a high level of client satisfaction with delivered learning programs.
- Program Effectiveness: Achieve measurable improvements in learner knowledge, skills, and performance as a result of the learning programs.
- Project Completion Rate: Consistently meet project deadlines and stay within budget.
- Stakeholder Satisfaction: Maintain strong relationships with stakeholders and achieve a high level of satisfaction with project outcomes.
- Content Quality: Maintain high standards for the quality of learning materials created.
Optional Skills and Experience:
- Experience with accessibility guidelines (e.g., WCAG) for creating inclusive learning materials.
- Experience with instructional design authoring tools such as Articulate 360, Adobe Captivate, or similar software.
- Familiarity with various learning theories and models, such as Bloom’s Taxonomy, Knowles’ principles of adult learning, etc.
- Experience with instructional design methodologies beyond ADDIE, such as Agile or rapid prototyping.
- Experience with performance consulting and needs analysis.
Senior Research Analyst
Position Summary:
The Senior Research Analyst identifies, researches, and maintains property-level information including property attributes, space listings, lease transactions, sales transactions, and tenant information about occupancy in a property data set for their assigned metro for both member and non-member commercial real estate brokers, REITS, companies, investors and any entity who requires high-quality real estate data and insights. Data collected is input into the system at a specified pace and at a 96% quality level requiring routine audits of database integrity performed by the team leads and the Senior Research Analysts.
Job Details:
- Hybrid - Eastwood, Libis, QC
- Monday to Friday | 6 AM to 3 PM Manila Time
Responsibilities:
- Collect required fields for all modules located in the system including Property, Leasing, Tenant, Listing and Sales on all available properties in assigned metro through automated processes, telephone inquiry, online research, and other data sources.
- Extracts information from data sources, according to the specified data plan, and inputs the data into the system.
- Inputs and/or validates data collected by the Field Research Drive Teams into the software database.
- Perform routine audits to validate information and ensure consistency of data records in the system.
- Perform special project duties as assigned and required to support the business.
Qualifications:
- 3+ years of experience in a fast-paced, data onboarding and curation environment.
- Knowledge of commercial or residential real estate is preferred but not required.
- Ability to read and follow a standard city/street map.
- Ability to navigate the internet efficiently and locate critical data points for property updating
- Accurate keyboarding skills and minimum 35 wpm typing speed.
- Customer service, quality written communication, and professional telephone skills.
- Must be self-directed, with the ability to plan daily, and weekly tasks with minimal supervision.
- MS Excel spreadsheet skills are highly preferred.
- Power BI, Python, Java, SQL knowledge and experience a plus