Back Office Support

Accounts Receivable Representative

Job Title: Accounts Receivable Representative
Location: Remote

Shift Schedule / Holiday: 9:00 pm - 6:00 am Manila, will follow US holidays

Position Overview

We are seeking a detail-oriented Accounts Receivable Representative to join our dynamic team. In this role, you will play a crucial part in managing the financial aspects of healthcare billing and reimbursement, ensuring timely and accurate payments from payers and patients.

Key Responsibilities:

  • Billing and Payment Management: Process claims accurately and promptly to insurance carriers and patients.
  • Accounts Reconciliation: Monitor, reconcile, and follow up on outstanding accounts to ensure timely payments.
  • Denials Management: Research and resolve claim rejections or denials, submitting appeals as necessary.
  • Communication: Interact with insurance companies, patients, and internal teams to resolve billing discrepancies or payment delays.
  • Reporting: Generate and review accounts receivable reports to track outstanding balances and identify trends.
  • Compliance: Maintain compliance with federal and state regulations, payer requirements, and company policies.

Qualifications:

  • Experience: Minimum of 2 years in healthcare accounts receivable, medical billing, or a related field.
  • Knowledge: Strong understanding of insurance billing, claims processes, and denial resolution. Familiarity with CPT, ICD-10, and HCPCS codes.
  • Technical Skills: Proficiency in medical billing software and Microsoft Office Suite (Excel, Word, etc.).
  • Attention to Detail: Excellent analytical and problem-solving skills with a focus on accuracy.
  • Communication Skills: Strong written and verbal communication skills to collaborate with internal teams and external stakeholders.

by Carl Trinidad

Project Accounting Analyst

Job Summary:

We are seeking a highly organized and detail-oriented Project Accounting Analyst to support our project Set Up team in the successful creation, execution, and delivery of various projects. The ideal candidate will be a proactive multitasker, skilled communicator, and a natural problem-solver with a passion for keeping projects on track and within scope. As a Project Analyst, you will play a pivotal role in coordinating tasks, managing project automation queue, and provide operations support to meet customer deadlines, all while ensuring that deliverables are met on time and to the highest standards.

Job Details:

  • Project Accounting Analyst
  • Work Onsite - Bridgetowne, Quezon City
  • Monday to Friday | 9 PM to 6AM (first 1 to 3 months) then 6 AM to 3PM after training

Responsibilities:

  • Manage the job creation queue in the system to ensure all project set up data is valid, accurate, approved by the appropriate parties and created in a timely manner.
  • Track project progress and deliverables, ensuring deadlines are met and flagging any potential delays.
  • Organize and maintain project documentation, ensuring all files are up-to-date and easily accessible.
  • Monitor project risks and issues, providing solutions and escalating when necessary.
  • Prepare and distribute regular project status reports to team members and stakeholders.
  • Support the Accounting team during month end closing process.
  • Order processing and Project set-up.
  • Assist with the month end closing process ensuring that all transactions are interfaced.
  • Verify daily sampling of completed project set up request including providing feedback.
  • Assist supervisors with tracking metrics.
  • Coordinate and manage special projects, including communicating all special processing events to Team Leads
  • Assist Project Set Up Team as needed.
  • Provide support within the project set up team to develop, manage, and facilitate processing.
  • Handle issues as they arise to ensure all projects are properly set up and closed.
  • Communicate issues and potential resolutions to market leads.
  • Perform reconciliations between systems and projects.

Qualifications:

  • Minimum of 5 years of accounting experience.
  • Advanced proficiency in Microsoft Excel, particularly in handling large datasets with 100+ columns.
  • Experience with Oracle systems is preferred.
  • Familiarity with US GAAP is highly desirable but not required.
  • You have a track record of completing work with a high level of quality
  • You have a knack for figuring out hard problems and enjoy a hands-on approach to your work
  • Are proficient in Microsoft office suites.
  • Have excellent oral and written communication skills.
  • Have excellent time management, organizational planning, and problem-solving skills.
  • You follow instructions, respond to management direction, and keep commitments.
  • Strong leadership and project management skills.
  • Able to manage, establish, and communicate clear goals and objectives.

by Carl Trinidad

Process Documentation Specialist

Overview:

MasTec Communications Group is a leading national infrastructure construction company operating throughout the United States.

MasTec Communications Group performs both wireline and wireless communication services on a national scale. We are experts in cell tower construction, RF engineering, broadband fiber optic cable installation, OSP engineering, wireline construction, and emergency maintenance services.

At MasTec you’ll be joining a family, where we are dedicated to supporting each other and building an atmosphere of teamwork. As part of our team, your opportunities are limitless.

Job Details:

  • Process Document Specialist
  • Work from Home
  • Monday to Friday | 9 PM to 6 AM Manila time

Responsibilities:

Process Design and Optimization:

  • Develop and optimize processes to improve efficiency, reduce costs, and ensure high product quality.
  • Conduct process simulations and modeling to predict outcomes and identify potential issues.
  • Implement process improvements and best practices to enhance productivity and performance.

Technical Support:

  • Provide technical support and troubleshooting for process-related issues.
  • Collaborate with production teams to resolve process problems and implement corrective actions.

Data Analysis and Reporting:

  • Analyze process data to identify trends, variances, and areas for improvement.
  • Prepare and present detailed reports on process performance, improvements, and recommendations to management.

Project Management:

  • Lead or participate in process improvement projects, ensuring timely and successful completion.
  • Coordinate with various departments, including Engineering, Construction, and quality assurance, Project and Program Management Offices among others to support project goals.

Compliance and Safety:

  • Ensure processes comply with industry standards, regulations, and company policies.
  • Promote a culture of safety and continuous improvement.
  • Training and Development:
  • Train and mentor production staff on new processes, procedures, and best practices.
  • Develop and maintain method and procedure (M&P) process documentation, including standard operating procedures (SOPs) and work instructions.

Qualifications:

  • Bachelor’s degree in industrial engineering, business management, project management or a related field. Professional certifications in process management or project management preferred.
  • Minimum of five years of experience in process engineering, preferably in the telecommunications or utility infrastructure fields.
  • Experience with process simulation and creation software such as Visio or IBM Blueworks.
  • AutoCAD experience is preferred.
  • ARCGIS and ARCGIS Online software experience are required.
  • Professional certifications Six Sigma and/or PMP are a plus.
  • Proficiency in process simulation software, data analysis tools, and Microsoft Office Suite.
  • Strong analytical and problem-solving skills with a solid understanding of process design and optimization techniques.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Knowledge of industry standards, safety regulations, and quality control practices.

by Carl Trinidad