Back Office Support

Treasury Specialist

Position Summary:

We are seeking a Treasury Specialist to join our Accounting department. The Treasury Specialist will serve as a central point of contact for vital liquidity information across the company's portfolio, including bank balances, pending payments, and available cash. The ideal candidate will have some accounting experience related to cash management, as well as a high level of attention to detail and a pro-active work ethic. In success, the Treasury Specialist will develop a deep understanding of the company's operating tempo and daily/weekly/monthly cash obligations and apply that expertise to prompt and accurate reporting and forecasting.

The Treasury Specialist will report to the VP, Accounting, and frequently interact with the Chief Financial Officer.

Job Details:

  • Work from Home
  • Monday to Friday | 4 PM to 1 AM Philippine Time

What’s in it for you?

  • Health Insurance (HMO)
  • Competitive Salary
  • Expanded Maternity Leave up to 120 days
  • Allowances
  • Paid Time Offs (Vacation leaves are convertible to cash if unused)
  • Companywide Events
  • Fun & Relaxed Environment

Responsibilities

  • Collect and record daily bank balances from each property bank account across multiple banks (approx. 15 banks).
  • Track and record large recurring payments (e.g. mortgage and interest payments)
  • Provide Property Accountants with bank activity statements and assist with bank transaction reconciliation questions as necessary
  • Report daily bank and book cash and available liquidity to Accounting Leadership before 8am US Eastern Time. The Treasury Specialist will start and end his or her day earlier than the rest of the company's accounting team.
  • Conduct basic analyses of cash flows and balances over time, for example, projecting minimum cash balances given current balance and known recurring payments
  • Support Property Accountants by tracking and reporting insurance premium costs, coverage, lender coverage requirements, and key policy dates across the company's portfolio.
  • Support Accounting team by tracking and reporting property taxes, including historic, current, and projected costs, due dates, tax appeal status, and official notices.
  • Other tasks as assigned by VP Accounting and Chief Financial Officer

Qualifications

  • Experience with liquidity, cash management, treasury, or related skills, especially “bank-to-book” reporting
  • Advanced Excel, excellent knowledge of MS Office. Familiarity with Yardi a plus
  • Excellent organizing abilities with great attention to detail
  • Able to work appx. 3am – noon US Eastern Time. This position will need to distribute reports by the start of the US workday, then be available for follow-up questions
  • Proven ability to reliably report with good communication skills
  • Good with numbers and figures and an analytical acumen, including the ability to respond to routine questions
  • Good understanding of accounting and financial reporting principles and practices

by Carl Trinidad

Prior Authorization Specialist - Behavioral Health

Position Summary:

We are seeking a detail-oriented and experienced Prior Authorization Specialist - Behavioral Health to join our growing team. In this role, you will be responsible for verifying insurance eligibility, following up on prior authorizations, and ensuring that all necessary documentation is in place for accurate billing. The successful candidate will possess excellent communication and organizational skills, as well as the ability to work independently and as part of a team.

Job Details:

  • Work from home
  • Monday to Friday | 9:00 PM to 6:00 AM Manila Time
  • *Following US Holidays

Responsibilities:

  • Monitor, track prior authorization statuses, and follow up on authorization requests to ensure timely processing and approval.
  • Coordinate with facilities and the Utilization Review (UR) team to manage cases.
  • Ensure timely and efficient communication through emails and other correspondence.
  • Verify insurance eligibility and benefits for patients, ensuring all information is accurate and up to date.
  • Maintain thorough and accurate records of all prior authorization requests, approvals, and denials.
  • Communicate effectively with healthcare providers, patients, and insurance companies to resolve any issues related to prior authorizations and insurance verification.
  • Collaborate with other team members, including medical billers and coders, to ensure efficient and accurate billing processes.
  • Stay informed on the latest changes and updates to insurance policies, procedures, and regulations, applying this knowledge to the prior authorization process.
  • Other duties as assigned by the management.

Qualifications:

  • Minimum of 2 years' experience in medical insurance verification, prior authorization, or a related role in the US Healthcare Industry.
  • Experience in behavioral health and substance use disorder facilities (PHP and RTC levels of care preferred) is required.
  • Familiarity with medical terminology, diagnostic codes (ICD-10), and procedure codes (CPT). Knowledge of insurance policies, procedures, and regulations, including Medicare, Medicaid, and private insurance companies
  • Strong computer skills, including proficiency in Microsoft Office Suite and electronic health record systems.
  • Candidates must have excellent written and verbal communication skills and be well-versed in crafting punctual and professional emails.
  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks and prioritize effectively.
  • Ability to work independently and as part of a team in a fast-paced, deadline-driven environment.
  • Experience working with electronic health record (EHR) systems, medical billing software, and insurance verification tools.

by Carl Trinidad

Optometric Prescription Specialist

Position Summary:

As an Optometric Prescription Specialist, you will play a pivotal role in ensuring the accurate interpretation and effective utilization of optical prescriptions. Your responsibilities encompass analyzing a wide array of prescriptions, and offering concise feedback, and solutions.

Job Summary:

  • Work from home
  • Monday to Friday | 10 PM to 7 AM Manila Time

Responsibilities:

  • Analyze and interpret a wide range of optical prescriptions, providing clear and concise feedback.
  • Provide expert advice and support to non-clinical staff on matters related to optometry and prescriptions.
  • Stay updated on the latest trends and standards in optometry to ensure the highest level of service quality.
  • Liaise with clients to clarify prescription details when necessary, ensuring a high level of customer service.
  • Maintain patient confidentiality and adhere to all HIPAA regulations while handling sensitive information.
  • Collaborate with global teams across various time zones, utilizing digital communication tools effectively.

Qualifications:

  • Doctor of Optometry (O.D.) degree from an accredited optometry program.
  • Valid state license to practice optometry.
  • Minimum of 2 years of experience in a clinical setting, with substantial exposure to reading and interpreting prescriptions.
  • Proficient in the use of digital communication tools and comfortable working in a remote environment.
  • Strong organizational and project management skills to handle training program development.
  • Ability to work independently with minimal supervision and collaborate effectively with a remote team.
  • Exceptional communication and interpersonal skills, with an emphasis on educating non-clinical staff.
  • Previous experience in a BPO setting is advantageous but not required.
  • Customer Service experience is a must

by Carl Trinidad