Back Office Support

HR Business Partner

HR Business Partners help in the overall people strategy of the business whose are people champion and change managers. They are a strategic partner for the business who works closely with line managers in setting priorities, driving values, and delivering results.

Job Details:

  • Eastwood Libis, QC (Hybrid – one day per week at our Eastwood Office)
  • Monday to Friday | 8:00 PM to 5:00 AM

Responsibilities:

  • Provide strategic support to employees and client by focusing on the workforce.
  • Upskill employees by identifying training needs and offering programs aligned with business objectives in partnership with Training and Quality team.
  • Regularly review workforce plan in terms of right size, cost, and agility.
  • Where applicable design a succession plan for key talents to be developed fill in critical roles.
  • Empower leaders and immediate managers by coaching them and acting as consultant on all HR matters.
  • Host a regular meeting with business leaders/employees and provide HR advice as needed.
  • Keep an up-to-date knowledge on local employment laws and regulations, market practices and industry standards.
  • Act as experts on creation and implementation of HR processes and policies.
  • Conduct day to day performance management.
  • Help and advice team leads/operations managers/clients to deal with any organization, people and change related matters.
  • Observe workforce and assess how productivity can be increased to improve overall performance of business.
  • Partner with Recruitment and Training and Quality departments to implement innovative strategies to attract talents.
  • Be up to date with compensation and benefits strategy, where applicable implement reward and recognition intervention to engage and inspire improving performance.
  • Champion Sourcefit culture and become an essential contributor in creating a exceptional employee experience.
  • Provide recommendations for culture related initiatives between client and Sourcefit.
  • Execute HR interventions for employee wellness, talent management, engagement and diversity and inclusion.
  • Partner with management/client and employees in addressing conflicts to help maintain a positive employee relations, working environment, morale and prevent unwanted turnover.
  • Provide significant support to Senior HR Manager in transforming Sourcefit’s HR Department.

Other key responsibilities include:

  • Onboarding of new joiners from job offer, new hire orientation and client coordination.
  • Schedule and conduct regular 30-60-90 day meeting with employee.
  • Facilitate evaluation of performance and staff movement.
  • Be the point of contact for staff and assigned accounts.
  • Responsible for employee relations and compliance for assigned accounts.
  • Manage employee disputes, performance improvement plan and cases.

Job Skills & Qualifications

  • Bachelors Degree in Psychology or any related field.
  • At least 5 years experience in HR Business Partnering with at least 2 years experience in BPO industry.
  • Expertise in employee relations.

by Carl Trinidad

Accounts Payable Specialist

Position Summary:

The chief responsibility of an Accounts Payable Specialist is the periodic processing of all invoices. It also calls for the prioritization of certain invoices as per the payment agreement without disrupting the company’s payment policies. The duties include processing of three-way matching of invoices, processing of check requests, and reconciliation of supplier statements, along with rectification in case of discrepancies.

Job Details:

  • Work from home
  • Training Schedule: Monday to Friday | 11 PM to 8 AM (About one month)
  • Permanent Schedule: Tuesday to Saturday | 6 AM to 3 PM

Responsibilities:

  • Process a high volume of accounts payable transactions daily
  • Ensure timely and accurate completion of accounts payable tasks to meet monthly close
  • Ensure accurate GL coding of all AP invoices
  • 3-Way Matching (Purchase Order / Receiving / AP Invoice)
  • Maintain vendor database/profiles in the ERP system
  • Enter W-9s information from vendors and ensure proper setup in ERP
  • Ensure correct posting of reimbursements vs 1099 payments
  • Ensure correct posting to GL accounts
  • Other duties and projects as assigned by the Manager

Qualifications:

  • Minimum 5 years of accounts payable experience
  • Experience in Apparel or Manufacturing Industry (NICE TO HAVE)
  • Must be detail-oriented, efficient, and possess excellent organization and time management skills
  • Must have the ability to handle multiple tasks simultaneously and meet deadlines with the highest level of accuracy in a fast-paced and high-volume environment
  • Must maintain the highest level of confidentiality with respect to financial records.
  • Must be reliable, a team player and be able to adapt to different personalities.
  • Must be highly proficient in MS Excel
  • Excellent verbal and written communication skills
  • Knowledge of QuickBooks (NICE TO HAVE)

by Carl Trinidad

Financial Services - Document Management

Position Summary:

The Document Management position is responsible for processing, maintaining, storing, and retrieving patient health information in accordance with applicable Federal, State, and accrediting agency requirements.

Responsibilities:

  • Recognizes patients’ rights and responsibilities and supports them in the performance of job duties.
  • Respects patient’s rights to privacy and confidentiality.
  • Retrieves and packages patient EMR.
  • Triages EMR document and associates to patient or order records.
  • Distributes documents and/or correspondence to correct department(s).
  • Collates and uploads EMR documents via online portals such as: Availity, NaviNet, or payer specific portals.
  • Documents patient accounts in a timely and consistent manner.
  • Contacts clinic to obtain specific EMR for patients.
  • Responds to internal customer inquiries in a timely manner.
  • E-faxes EMR documents to payer portals as required.
  • Completes data entry of insurance information to patient EMR.
  • Sorts, batches, scans, and indexes incoming mail.
  • Downloads, prints and sends patient requested documents.
  • Stamps and sends outbound mail for department.
  • Maintains strictest confidentiality; adheres to all HIPAA guidelines and regulations.
  • Shares knowledge gained with other staff members and works as a team member
  • Interacts with others in a positive, respectful, and considerate manner.
  • Performs other job-related duties as assigned.

Qualifications:

  • A high school diploma or General Education Degree (GED) equivalent required.
  • Some electronic medical record (EMR) experience preferred.
  • Knowledge of electronic medical record filing.
  • Flexibility and strong interpersonal skills.
  • Exceptional organizational skills.
  • Great attention to detail and accuracy.
  • Ability to handle multiple tasks simultaneously.
  • Work quickly and effectively to organize data and meet deadlines.
  • Ability to communicate effectively and professionally with customers and external contacts to the organization.
  • Knowledge in the use of standard office equipment such as computers, scanners, telephones, fax machines, and headsets.
  • Knowledge in the use of e-mail and Microsoft applications.
  • Ability to quickly learn the use of software such as Complete Patient Records (CPR) program, and phone line monitoring systems

by Carl Trinidad