Back Office Support

Analyst - Operational Strategy and Services

Position Summary:

Reporting to the Director of Operational Strategy and Services, the Analyst will be responsible for the Operational Strategy and Services portfolio in terms of developing cadenced reporting and self-service tools that help drive the compliance and effectiveness of operational changes. This analyst will be responsible for providing the Operations organization with the appropriate information to ensure the projects proposed support a broader scale of data-driven recommendations, while also ensuring that when change is implemented that it can be tracked to support qualitative and quantitative KPIs.

This position plays a pivotal role in driving efficiency, project management, and labor modeling initiatives across our organization that drive efficiency, save field leaders time, and are fiscally responsible.

Job Details:

  • Work from home
  • Monday to Friday | 8 PM to 5 AM or 9 PM to 6 AM Manila Time
  • *Following US Holidays

Responsibilities:

  • Partner with the field improvement team and other stakeholders to ensure ongoing activation and adoption of programs and tools while gathering feedback on where more change management and communication efforts are needed.
  • Assess and identify the effectiveness and awareness of existing programs, policies, and processes to help identify what will deliver the most value to the field and where we can optimize and deliver better outcomes.
  • Creating data-driven recommendations to the business by leveraging financial, people, and satisfaction information collected to provide a story and drive results.
  • Develop KPIs, dashboards, and tracking mechanisms to monitor the success of program launches and ongoing adoption. Share insights and leverage them to drive decision-making, action, and ongoing process improvement for better outcomes.
  • Drive a strategic focus and process around workload management through effective analysis of workflow to identify where inefficiencies or bottlenecks exist. This includes adapting to business drivers such as occupancy, demand, and seasonal considerations.
  • Cultivate strong relationships with internal and external stakeholders, ensuring alignment of operational strategies with organizational goals.
  • Monitor financial performance, identify cost-saving opportunities, and ensure effective allocation of resources.

Requirements:

  • 4-5 years of analytics support in an operational capacity supporting financial, people, engagement/satisfaction analytics for a large company; ideally Multi-unit service, retail, hospitality industry.
  • Ability to develop reporting tools and resources that can be leveraged across multiple audiences (Excel, PowerBI, etc.)
  • Strong data analysis experience, an ability to digest data and provide a narrative of what the data is telling to provide strategic business recommendations

by Carl Trinidad

Accountant - US GAAP

Job Summary:

Reporting to the Accounting Manager, the Accountant assists with monthly close, payroll processing, Accounts Payable, staff expenses, corporate credit cards, and compliance processes. The accountant enters journal entries, reconciles general ledger accounts, documents processes, and assists with special projects.

About the Client:

The client brings together health system leaders and innovators to collectively address the industry’s biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, their members are better positioned to lead industry transformation.

Job Details:

  • Accountant
  • Work from home
  • Monday to Friday | 3 PM to 12 AM

*Minimum 50 MBPS post-paid internet connection

Responsibilities:

  • Corporate Credit Card Transactions and Staff Expenses
    • Review that the corporate credit card transactions and staff expenses are in compliance with the company’s expense policy
    • Review that the receipts are attached and match the credit card charges and staff expenses
    • Review that the GL, Department, and Budget Code (Class Code) are correct.
    • Upload staff expenses in the cloud-based expense platform (Bill.com)
    • Prepare the credit card month-end accrual journal entry
    • Publish and communicate to the company all upcoming submission deadlines
    • Partners with employees to ensure accurate recording of expenditures
    • Provide maintenance for changes in the GL accounts, departments, class codes, and employee changes within departments, tables and dropdown options as needed.
    • Prepare ad hoc reports for credit card transactions
  • Accounts Payable Invoices
    • Monitor and attend to the emails in the AP email inbox
    • Ensure accurate processing of invoices and credit memos with special attention being paid to cost allocations, GL accounts, Department, and Class Code.
    • Monitor, review, and resolve sync issues between the AP management platform and the accounting system
    • Management of the Prepaid accruals
    • Maintain and enhance AP submission forms assisted by IT Department.
  • Other
    • Conducts monthly cash reconciliations. Communicate any material discrepancies and unexpected activity to the Senior Accountant
    • Conducts monthly staff cellphone audit
    • Reconcile the GL account “Due to/from employees” and get approval from the employees to have the amount due deducted from payroll
    • Monthly reconciliation of AP and other related GL accounts as part of the close process
    • Maintain consistency across all AP and AP-related systems as it apply to GL Accounts, Product Classes, and Departments

Qualifications:

  • General knowledge of finance and accounting functions
  • Minimum of 3 years of professional accounting experience
  • Proficiency in Microsoft Excel and Power Point
  • Experience with Sage Intacct preferred
  • Working knowledge of US GAAP required
  • Strong analytical skills
  • Customer-centric focused
  • Comfortable working in a fast-paced environment
  • Team approach to working with others
  • Process-oriented with the ability to drive a project to completion
  • Ability to manage multiple competing priorities.
  • Attention to detail
  • Ability to work independently and as a team member
  • Excellent organizational skills
  • Strong communication skills, both written and verbal. Ability to communicate in a clear and concise manner with varying levels within the Company.

by Carl Trinidad

AP Coordinator

Position Summary:

Reporting to the Accounts Payable Manager, the Accounts Payable (AP) Coordinator is responsible for the processing of invoices and payment requests, reviewing and acting on invoices rejected or in an exception status with our invoice processing partner, ensuring invoices are entered correctly in our Workday EPR system and that all data elements have been reviewed and validated to ensure invoices are paid timely and accurately. The AP Specialist will assist their key business partners in understanding the AP process, provide timely responses to questions, and interface with suppliers, field operations managers, and corporate staff at various levels in the organization.

Job Details:

  • Work from home
  • Training Schedule | Monday to Friday | 8 PM to 5 AM Manila Time
  • Working Schedule| Monday to Friday | 8 AM to 5 PM Manila Time
  • *Following US Holidays

Responsibilities:

  • Manage the iPayables imaged exception invoice list – communicate with communities about rejected invoices.
  • Manage the iPayables unable to process/reject invoice list. Determine the reason for rejection and communicate with suppliers the issue, resolution, and steps to resubmit.
  • In Workday, review and validate invoice data for accuracy of all key data elements on the invoice and ensure invoice approval is appropriate.
  • Ensure invoices are accurately recorded by analyzing invoices and match to the correct purchase order and receiving documents. Coordinate with team members to ensure required purchase order processing.
  • Ensure invoices or payment discrepancies are resolved and documented appropriately.
  • Utilize ticketing system, monitor, review, research, troubleshoot, and timely resolve and respond to invoice and payment inquiries.
  • Reconcile supplier statements, research, and correct discrepancies timely.
  • Knows when to escalate matters to their supervisor or others.
  • Assist with other ad hoc projects and requests as required.

Qualifications:

  • Associate degree in Accounting preferred
  • Accuracy and attention to detail, well organized, ability to work independently and collaboratively
  • Positive attitude, calm demeanor, and ability to adapt to change and meet deadlines
  • Critical thinking skills, goal-oriented and desire to challenge the status quo
  • Maintains a high level of confidentiality and takes pride in their work
  • Ability to communicate effectively and professionally
  • Strong written and verbal communication skills
  • Proficient in English
  • Technology-minded, enjoys learning
  • Has an inquisitive mind and eagerness to learn, develop, and continuously improve
  • The preferred candidate would also have the following experience:
  • Prior AP experience in a large public company with multiple sites
  • Knowledge of general ledger accounts
  • Proficiency in ERP systems
  • Proficiency in Microsoft Office (Excel, Outlook, and Word)

by Carl Trinidad