Back Office Support

Medical Billing Specialist-Payment Posting

Summary:

The Medical Billing Specialist-Payment Posting is responsible for ensuring the timely and accurate payment of medical services rendered to our client's patients. This includes charge entry, collecting payments from insurance companies, and providing exceptional customer service.

Job Details:

  • Medical Billing Specialist- Payment Posting
  • Work from home
  • Monday to Friday | 8:00 PM-5:00 AM Philippine Time
  • *Candidates who are residing in the metro area are preferred.

Responsibilities:

  • Process payments received and create batches for posting.
  • Identify underpayments and prepare appeals documents.
  • Code claims accordingly with CPT and ICD 10s codes.
  • Submit claims to clearinghouses and update or review claims corrections.
  • Communicate with patients, providers, and payers to check eligibility, pre-certify, or follow up on claims and appeals
  • Perform other duties as assigned by management

Qualifications:

  • At least 3 years of experience in US Healthcare.
  • Knowledge of medical billing codes, including CPT and HCPCS coding, claims modifiers, and ICD-10 diagnosis coding
  • Familiarity with Revenue Cycle Management (RCM) systems, Practice Management Systems (PMS), and tools.
  • Understanding of different types of insurance coverages and claims, including Health, Workers' Comp, and Auto
  • Ability to read and interpret EOBs (Explanation of Benefits)
  • Experience with coordinating with insurance companies.
  • Strong adaptability and ability to learn quickly
  • Proven efficiency and punctuality in completing tasks.

by Carl Trinidad

Medical Billing Specialist – Collections

Summary:

The primary responsibility of the Medical Billing Specialist – Collections is to assist our clients in collecting payments from the insurance companies for their medical services rendered to their patients. This includes charge entry and providing exceptional customer service.

Job Details:

Medical Billing Specialist – Collections

Work from home

Monday to Friday | 8:00 PM to 5:00 AM (Manila)

*Following US Holidays

Responsibilities:

• Review/Analyze explanation of benefits (EOB), Remittance Advice, and Denials from Payers to drive resolution for account receivables.

• Preparation and analysis of aging reports.

• Use all channels available to resolve and collect account receivables with payers which includes but is not limited to utilizing payer portals and outbound calls to the provider desk.

• Review or update claims corrections and uploads required documents in our clearinghouse portals.

• Identifying underpayments and preparing documents for appeals

• Creating batches and post-received payments.

• Code claims accordingly with CPT and ICD 10s codes.

• Perform other duties assigned by the management.

• Post charges to create a claim and submit it to our clearinghouses.

• Contact patients, providers, and payers to check eligibility, pre-cert, or follow up on claims/appeals.

• Ability to work well independently and communicate efficiently and respectfully with patients and insurance representatives.

• Identify billing errors and denials, by understanding the problem and resubmit corrected claims or take other appropriate action to resolution.

Qualifications:

• At least 3 years of experience in Medical Billing and Collections.

• Knowledge of medical billing codes, including CPT and HCPCS coding, claims modifiers, and ICD-10 diagnosis coding.

• Familiarity with Revenue Cycle Management (RCM) systems, Practice Management Systems (PMS), and tools.

• Understanding of different types of insurance coverages and claims, including Health, Workers' Comp, and Auto

• Ability to read and interpret EOBs (Explanation of Benefits)

• Experience with coordinating with insurance companies.

• Strong adaptability and ability to learn quickly.

• Proven efficiency and punctuality in completing tasks.

• Previous experience in Orthopedic, Spine Surgery and Pain Management Specialty a plus.

by Carl Trinidad

Global HR Manager

Position Summary

The Global HR Manager will be responsible for overseeing and managing the company’s global HR functions, ensuring the recruitment, retention, and development of top talent. This role will lead key areas such as talent acquisition, compensation and benefits, global compliance, HR policy development, and employee relations, while driving strategic HR initiatives aligned with organizational goals. The ideal candidate will foster an inclusive and positive workplace culture while ensuring smooth operations across multiple global offices.

Job Details:

  • Global HR Manager
  • Work from Home
  • Monday to Friday | 8PM to 5AM (Night Shift)

Responsibilities

  • Talent Acquisition and Onboarding: Lead recruitment, hiring, and onboarding processes to ensure the attraction and retention of top talent while delivering a smooth and efficient onboarding experience.
  • Compensation and Benefits Management: Manage payroll, benefits, and compensation programs, ensuring accuracy, compliance, and alignment with company goals.
  • Global Compliance Management: Oversee global HR compliance, ensuring adherence to local labor laws, regulations, and internal company policies across international locations.
  • HR Policy Development: Develop and implement HR policies that promote a positive, inclusive, and collaborative workplace environment.
  • Strategic HR Partnership: Collaborate with leadership to align HR initiatives with organizational goals and strategic priorities.
  • Employee Relations and Talent Development: Provide guidance and support on employee relations, performance management, and professional growth opportunities.
  • HR Technology and Systems Management: Ensure effective use of HR technology and systems to optimize HR processes and enhance data-driven decision-making.
  • Diversity, Equity, and Inclusion (DEI): Drive DEI initiatives to foster a welcoming and inclusive environment for all employees.

Qualifications

  • 7+ years of experience in human resources or people operations, with at least 3 years in a leadership role.
  • Strong knowledge of employment laws and regulations, with experience managing HR functions across multiple countries.
  • Proven track record in talent acquisition, employee development, and strategic HR planning.
  • Excellent interpersonal, communication, and leadership skills, with experience building strong relationships across all levels of the organization.
  • Strong analytical skills, including experience with HR metrics and data analysis.
  • Ability to work effectively in a fast-paced and dynamic environment, managing multiple priorities.
  • Strong English communication skills.

by Carl Trinidad