Bridgetowne

Learning and Quality Instructional Designer

Job Summary and Overview

The Learning and Quality Instructional Designer is a key member of the Learning and Development team, responsible for the full lifecycle of instructional design projects, from needs assessment and analysis to development, implementation, and evaluation. This role requires a blend of instructional design expertise, project management skills, and exceptional communication and stakeholder management abilities. The successful candidate will design and develop engaging and effective learning experiences that support Sourcefit's and its clients' operational excellence and strategic goals. They will work collaboratively with subject matter experts, stakeholders, and other team members to create impactful learning solutions.

Job Details:

  • Hybrid Setup (onsite work at least twice a week) - Bridgetowne, QC
  • Monday to Friday | 3 PM to 12 AM

Requirements and Qualifications

  • Minimum 3 years of experience in instructional design. Experience in a corporate setting is highly preferred.
  • Proven ability to leverage multiple instructional design models (e.g., ADDIE, SAM, AGILE). Demonstrated flexibility in adapting methodologies to different project needs.
  • Deep understanding of adult learning principles and learning theories. Ability to apply this knowledge to create engaging and effective learning experiences.
  • Proficiency in creating various learning materials, including eLearning modules (Articulate Storyline, Lectora, Adobe Captivate, etc.), videos, job aids, presentations, and facilitator guides.
  • Experience with Learning Management Systems (LMS) such as Moodle, Canvas, or similar platforms. Experience with integrating learning content into an LMS.
  • Excellent written and verbal communication skills. Ability to communicate effectively with diverse audiences, including executives, subject matter experts, and learners.
  • Strong project management skills. Ability to manage multiple projects simultaneously, meet deadlines, and work within budget constraints. Experience with project management software (e.g., Asana, Trello, Jira) is a plus.
  • Exceptional stakeholder management skills. Ability to build strong relationships with stakeholders, manage expectations, and resolve conflicts.
  • Data-driven approach to instructional design. Ability to collect, analyze, and interpret data to evaluate the effectiveness of learning programs.
  • Proficiency in Microsoft Office Suite.
  • Essential Duties and Responsibilities
  • Needs Assessment & Analysis: Conduct thorough needs assessments to identify learning gaps and define learning objectives. Analyze learner characteristics and context to inform design decisions.
  • Instructional Design: Develop engaging and effective learning content using a variety of methods, including eLearning, blended learning, and instructor-led training.
  • Content Development: Create high-quality learning materials, including scripts, storyboards, visuals, and assessments. Leverage multimedia effectively.
  • Project Management: Develop and manage project plans, timelines, and budgets. Track progress, manage risks, and communicate effectively with stakeholders.
  • Stakeholder Management: Identify, engage, and manage expectations of key stakeholders throughout the project lifecycle. Facilitate collaborative sessions.
  • Implementation & Delivery: Support the implementation and delivery of learning programs, including training instructors and providing technical support.
  • Evaluation & Improvement: Evaluate the effectiveness of learning programs using appropriate methods, such as surveys, assessments, and performance data. Continuously improve learning experiences based on evaluation results.
  • Technology Proficiency: Comfortable using and learning new technologies related to instructional design and eLearning.
  • Collaboration: Work effectively in a team environment, collaborating with subject matter experts, designers, developers, and other stakeholders.

Key Performance Indicators (KPIs)

  • Client Satisfaction: Maintain a high level of client satisfaction with delivered learning programs.
  • Program Effectiveness: Achieve measurable improvements in learner knowledge, skills, and performance as a result of the learning programs.
  • Project Completion Rate: Consistently meet project deadlines and stay within budget.
  • Stakeholder Satisfaction: Maintain strong relationships with stakeholders and achieve a high level of satisfaction with project outcomes.
  • Content Quality: Maintain high standards for the quality of learning materials created.

Optional Skills and Experience:

  • Experience with accessibility guidelines (e.g., WCAG) for creating inclusive learning materials.
  • Experience with instructional design authoring tools such as Articulate 360, Adobe Captivate, or similar software.
  • Familiarity with various learning theories and models, such as Bloom’s Taxonomy, Knowles’ principles of adult learning, etc.
  • Experience with instructional design methodologies beyond ADDIE, such as Agile or rapid prototyping.
  • Experience with performance consulting and needs analysis.

by Carl Trinidad

HR Operations Manager

Position Summary:

The Human Resource Operations Manager will oversee and streamline daily HR Operations, including employee lifecycle processes, HRIS Management, compliance and compensation and benefits administration. The role involves improving HR policies, ensuring legal compliance, managing HR systems and providing employee support. Key responsibilities include onboarding/offboarding, timekeeping and payroll, data analysis and leading HR projects. The candidate shall have 8+ years of HR experience, strong knowledge of HR practices, excellent organizational skills, and proactive approach to enhancing HR Operations.

Job Details:

  • Hybrid Setup (depending on business needs) - Bridgetowne, QC
  • Monday to Friday | Flexible schedule

Responsibilities:

Compensation and Benefits

  • Integrates compensation programs with business strategy, designing and administering base and variable pay programs.
  • Specializes in the design, development and enhancement of compensation policies, programs and structures
  • Effectively communicates compensation programs, plans and policies
  • Facilitate timely delivery of compensation and benefits programs
  • Works with department heads in creating, updating and documenting position profiles including job descriptions, competencies and deliverables.

HRIS (KNIT)

  • Lead and contribute to system design and performance, configuration and maintenance based on established requirements and business needs.
  • Serve as an internal subject matter expert to provide comprehensive support to KNIT, identifying and resolving employee system issues while implementing process improvements.
  • Collaborate with leaders and HR staff to identify necessary enhancements for existing information services and databases; recommend and implement solutions accordingly

Employee Lifecycle

  • Oversee and enhance HR Operations by ensuring compliance, implementing policies, and driving continuous improvement for greater efficiency.
  • Manage the employee lifecycle by ensuring seamless and compliant onboarding and offboarding processes and gather valuable insights
  • Designing and Implementing company policies that is compliant with Labor laws. Oversee and ensure that salaries, benefits, and welfare comply with regulations
  • Employee Relations: Foster a positive work environment through effective employee relations program and services.

Base Competencies

  • Total Rewards Technical principles and Management
  • Market Pricing and Pay Analytics
  • Job analysis, Documentation and Evaluation
  • Base Pay administration and Pay for Performance
  • Variable Pay and Sales Incentive Design
  • Executive Compensation
  • HRIS

Additional Competencies

  • Business Orientation
  • Strategic Compensation
  • Strategic Communication in total rewards and HR Operations
  • Health and Medical Programs – Plan types, Design and Administration
  • Retirement Plans
  • Benefits Outsourcing- Vendor/ Service Management
  • Global Mobility Administration

by Carl Trinidad

Fleet Administrator

Overview:

At MasTec Communications Group we build for the future. Yours and ours.

As a Fleet Administrator, you will develop new skills, work in a safety-minded environment, and join us in expanding technology for a better community. Join the MasTec family and help us provide the highest level of quality service to our customers and communities while maintaining our commitment to safety!

Job Details:

  • Onsite or Work from Home
  • Monday to Friday
  • Night Shift (9 PM to 6 AM Manila Time)

Responsibilities:

As a Fleet Administrator, you are responsible for administering the corporate fleet operations policies, including procurement, maintenance, repair, modification, recalls, and disposal of vehicles and equipment. You believe in doing the job right. Being the best. And you’re up for the challenge.

In addition, you will:

  • Provide support to the Fleet Manager’s fleet of assets across multiple operating locations.
  • Monitor fleet asset utilization to ensure inventory is active and field asset needs are responded to timely.
  • Submit requests for asset acquisition, transfer, and/or disposal.
  • Manage the fuel card program for the respective locations including but not limited to requesting fuel pins, monitoring usage reports for anomalies, escalating anomalies to the Fleet Manager and Market Leadership.
  • Track and monitor preventive maintenance services and Annual DOT inspections ensuring all DOT assets are compliant with requirements for service.
  • Work with local repair shops, dealerships, and vendors to ensure assets are maintained, cleaned, and road ready.
  • Communicate and resolve any asset issues related to safety, mechanical issues, preventative maintenance, etc.
  • Administer the fleet management operations policies including vehicle and equipment procurement, maintenance, repair, transfers, and disposals.
  • Deploy vehicles for emergency and/or special situations.
  • Serve as liaison between the Fleet Manager, drivers, Market leadership, and other various departments to exchange information and investigate and resolve issues.
  • Provide training and support to all locations for driver onboarding, vehicle inspection training, telematics use, reporting tools, etc.
  • Evaluate work procedures, preventive maintenance and repair standards, service schedules, quality control programs, and policies and procedures consistent with federal, state and local laws.
  • Provide training and presentations as needed in a positive and professional manner.
  • Ensure DOT Driver Qualification files are prepared and submitted for approval for all CMV and CDL drivers.
  • Provide training on vehicle inspections and the use of EVIR forms/technology.
  • Ensure all fleet asset maintenance files are kept current for preventative maintenance, oil changes, annual inspections, brake maintenance and repair, registrations, and insurance.
  • Coordinate telematics installs with Fleet & Market management.
  • Update and submit required reports in a timely manner.
  • Must be able to think strategically and plan for rapidly changing situations while maintaining a positive team-oriented attitude.

Ability to

  • Utilize excellent verbal, written, and inter-personal communication skills
  • Demonstrate analytical and problem-solving skills with strong attention to detail
  • Pass pre-employment background and drug screening check
  • Deliver results and strive for continuous improvement
  • Be highly motivated and able to work independently
  • Establish and maintain good rapport with co-workers, supervisors, vendors, customers, and others
  • Maintain a high degree of confidentiality with sensitive information and perform all tasks with integrity
  • Maintain a current DOT Medical Certification

Qualifications:

About You:

  • Bachelor’s Degree or equivalent experience
  • Previous administrative experience handling a multitude of tasks simultaneously
  • Proficient with Microsoft Office software (I.E. - Excel formulas, formatting, reports)
  • 1-3 years of fleet administration experience
  • Ability to handle and maintain confidential information
  • May be required to testify in legal hearings

by Carl Trinidad