Bridgetowne

Process Documentation Specialist

Overview:

MasTec Communications Group is a leading national infrastructure construction company operating throughout the United States.

MasTec Communications Group performs both wireline and wireless communication services on a national scale. We are experts in cell tower construction, RF engineering, broadband fiber optic cable installation, OSP engineering, wireline construction, and emergency maintenance services.

At MasTec you’ll be joining a family, where we are dedicated to supporting each other and building an atmosphere of teamwork. As part of our team, your opportunities are limitless.

Job Details:

  • Process Document Specialist
  • Work from Home
  • Monday to Friday | 9 PM to 6 AM Manila time

Responsibilities:

Process Design and Optimization:

  • Develop and optimize processes to improve efficiency, reduce costs, and ensure high product quality.
  • Conduct process simulations and modeling to predict outcomes and identify potential issues.
  • Implement process improvements and best practices to enhance productivity and performance.

Technical Support:

  • Provide technical support and troubleshooting for process-related issues.
  • Collaborate with production teams to resolve process problems and implement corrective actions.

Data Analysis and Reporting:

  • Analyze process data to identify trends, variances, and areas for improvement.
  • Prepare and present detailed reports on process performance, improvements, and recommendations to management.

Project Management:

  • Lead or participate in process improvement projects, ensuring timely and successful completion.
  • Coordinate with various departments, including Engineering, Construction, and quality assurance, Project and Program Management Offices among others to support project goals.

Compliance and Safety:

  • Ensure processes comply with industry standards, regulations, and company policies.
  • Promote a culture of safety and continuous improvement.
  • Training and Development:
  • Train and mentor production staff on new processes, procedures, and best practices.
  • Develop and maintain method and procedure (M&P) process documentation, including standard operating procedures (SOPs) and work instructions.

Qualifications:

  • Bachelor’s degree in industrial engineering, business management, project management or a related field. Professional certifications in process management or project management preferred.
  • Minimum of five years of experience in process engineering, preferably in the telecommunications or utility infrastructure fields.
  • Experience with process simulation and creation software such as Visio or IBM Blueworks.
  • AutoCAD experience is preferred.
  • ARCGIS and ARCGIS Online software experience are required.
  • Professional certifications Six Sigma and/or PMP are a plus.
  • Proficiency in process simulation software, data analysis tools, and Microsoft Office Suite.
  • Strong analytical and problem-solving skills with a solid understanding of process design and optimization techniques.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Knowledge of industry standards, safety regulations, and quality control practices.

by Carl Trinidad

Organizational Development Manager

Position Summary:

The Organizational Development Manager is responsible for implementing and localizing programs and initiatives that aims to enhance organizational effectiveness and talent capabilities across Sourcefit, including but not limited to implementation of Region-Wide Culture, talent, and employee engagement initiatives. The role provides internal OD consultancy and safeguards the implementation of talent management frameworks, covering employee selection, development, succession, and performance management, to ensure organization meets current and future business priorities; it also requires strong partnerships with Global HR counterparts to deliver HR processes at the region level effectively. With 8+ years of HR experience in Organizational Development in a BPO industry or similar fast-paced environment. Proven experience in leading talent management and change management initiatives.

Job Details:

  • Hybrid Setup (depending on business needs) - Bridgetowne, QC
  • Monday to Friday | Flexible schedule

Responsibilities:

Organizational Development

  • Leads the organizational assessment, design, development, implementation, and risk assessment of region-wide organizational structure reviews or job designs based on research and alignment to the needs of the business to ensure optimal organizational efficiency.
  • Provides consultancy to leaders in identifying, diagnosing, and developing OD interventions to enhance process efficiency and organizational effectiveness. Recommends appropriate interventions as necessary to ensure organizational needs are met.
  • Review and refine organizational structure to ensure alignment with business goals.
  • Lead initiatives around job design and workforce planning to ensure roles and responsibilities are clearly defined and aligned with the company’s strategy.

Performance and Talent Management

  • Leads the execution and completion of Talent Management activities across the organization including Talent Reviews and Succession Planning.
  • Generates appropriate Talent Analytics reports. Analyzes, assesses, and recommends potential talents for Succession based on 9-Box and readiness.
  • Spearheads and collaborates with leaders to effectively implement talent development and improvement interventions, such as individual development plan, Talent key actions and PIP.
  • Creates and design the performance management system, implement and eventually overseeing the activities for each PMS cycle from goal setting to (i.e., facilitating strategic planning and Performance Objective alignment sessions) to performance review.

Change Management

  • Develops and implements change management strategies to support business transformation.
  • Facilitates the implementation of change management activities such as communication plans, enablement activities and transition support to successfully achieve organizational changes and business directions. Creates clear and effective communication materials to explain the change and its benefits to all stakeholders from different levels of the organization.
  • Tracks the progress of change initiatives and gathers feedback to evaluate their effectiveness. Identifies any challenges or obstacles, recommends solutions and escalates as necessary.
  • Identifies potential risks related to the change process and develop mitigation strategies.

Base Competencies

  • Familiarity with continuous improvement methodologies (lean, Six Sigma) is highly preferred
  • Knowledge of OD theories, change management models, and organizational behavior.
  • Performance Management
  • Succession Planning
  • Leadership Development
  • Strategic Thinking
  • Employee Engagement
  • Change Management
  • Talent Development
  • Continuous Improvement mindset

by Carl Trinidad

Operations Support Project Coordinator

Job Overview:

At MasTec Communications Group we build for the future. Yours and ours.

As an Operations Support Project Coordinator, you will develop new skills, work in a safety-minded environment, and join us in expanding technology for a better community. Join the MasTec family and help us provide the highest level of quality service to our customers and communities while maintaining our commitment to safety!

Job Details:

  • Operations Support Project Coordinator
  • Work on site or Work from Home
  • Location: Bridgetowne, QC | Eastwood, QC
  • Monday to Friday (9PM - 6AM)

Responsibilities:

As a Operations Support Project Coordinator, you are responsible for facilitating and coordinating the work of multiple project teams. You believe in doing the job right. Being the best. And you’re up for the challenge.

In addition, you will:

  • Identify and work to remove barriers to successful completion of the overall project, with particular emphasis on resolving issues with subcontractors.
  • Provide timely project status updates to the Project Managers submitting for Cabinet resolution those problems and issues that cannot be resolved at lower levels.
  • Maintain and update the company database.
  • Generate customized reports and pivot tables in addition to utilizing VLOOKUP functionality.
  • Create and track contracts, purchase orders, submittals, and complete project close-out manuals.
  • Serve as the primary point of contact with external vendor representatives and functional consultants on overall strategic and technical project matters.
  • Handle all correspondence between the general contractor, owner, architect, and subcontractors.

Qualifications:
About you:

  • Safety is a part of your day to day
  • You have a track record of completing work with a high level of quality
  • You have a knack for figuring out hard problems and enjoy a hands-on approach to your work
  • You are looking for long-term projects
  • You enjoy getting your hands dirty with your team
  • You have a bachelor's degree OR 5 years of equivalent work experience
  • You have project management skills and the ability to resolve complex problems and issues
  • You have strong Microsoft Word and Excel experience
  • You have a construction background
  • You have purchasing experience
  • You have Norad and Oracle experience, a huge plus
  • Possess Telecom experience
  • You’re skilled in organizing resources, establishing priorities, and working effectively at all levels in a collaborative team environment

Daily Resposibilites:

  • Pulling documents from the customer portal.
  • Creating SRs.
  • Updating budgets in OFS.
  • Assigning work in OFS to crews / contractors.
  • Monitoring and updating spreadsheet trackers.
  • Possibly assistance with creating and uploading billing as-builts.
  • Redlining maps.

by Carl Trinidad