The Sourcefit approach: crafting world-class outsourcing talent

Crafting-world-class-Outsourcing-talent_1200x628When it comes to outsourcing solutions, the single most critical factor in achieving success is assembling the right team for your organization.

Regardless of the size, scope or nature of your business, the foundation for success lies in your ability to find, retain and cultivate talent. At Sourcefit, we understand that this exercise is far from arbitrary – it’s an involved, intentional process that we’ve mastered over the years.

Our approach to talent acquisition and nurturing is rooted in collaboration. We marry our stringent standards with the unique requirements and expectations of each client, ensuring the closest possible match between the initial challenge, and the expected solution-outcome.

Our process starts with a thorough intake meeting where we painstakingly define the client’s vision and specific needs.

Once the mission is crystal clear, we cast a wide net to identify the right talent. This involves leveraging top job boards, trusted career portals, and targeted social media engagement, combined with our time-tested, internal recruitment processes.

However, our commitment to excellence goes beyond just finding the right individuals.
It extends to ensuring that they are not only a perfect fit for Sourcefit but also seamlessly integrated into our client’s work environment.

Our holistic approach places a strong emphasis on individual assessment and development, fostering a cohesive, effective and most importantly- sustainable – team dynamic.

Check out our Sourcefit blog to discover how we identify and nurture world-class outsourced talent, empowering your business to reduce costs and, ultimately, connect to growth-driven peace of mind.

The first step: assessing your specific goals and needs.

At Sourcefit, our goal is to design a solution that matches your unique needs, rather than trying to impose a pre-determined, copy-and-paste solution.

We go above and beyond in learning about your overall business goals, the resources needed to achieve these goals, as well as the specific objectives for your remote staff.

Content - Blog - The Sourcefit approach,crafting world-class outsourcing talentAfter carefully considering these questions, we then proceed to sourcing appropriate talent and tailoring a plan that works for you. This process aims to not only meet our own rigorous standards but also to craft solutions to individual client needs.


We employe a multi-channel approach to talent acquisition, casting a wide net across top job boards, leading career portals, social media platforms, and an internal candidate database.

Our bespoke Applicant Tracking System efficiently filters and evaluates applications while disseminating job postings to various talent acquisition spaces.

The process is not one-sided; it is a partnership.

Clients play a significant role in the final stages of recruitment. They review shortlisted candidates, participate in interviews, and collaborate on job offer details, ensuring alignment with terms and role expectations.

This collaborative approach blends Sourcefit’s talent-sourcing expertise with clients’ unique insights, leading to successful placements.

Beyond recruitment: A holistic approach

Sourcefit’s commitment to excellence extends far beyond recruitment, ensuring clients and outsourced employees enjoy a seamless, mutually beneficial partnership.

Once the right talent is identified, a comprehensive onboarding process commences. This involves orientation, training, and the meticulous handling of any and all pre-employment requirements.

Human resources considerations such as employee benefits, for example, are customized to meet client specifications while adhering to labor laws and ensuring our talent enjoys equitable terms.

Additionally, we offer additional perks such as clubs and social activities, wellness programs, community service, sustainability initiatives, and access to the Sourcefit Academy for continuing education, ensuring outsourced employees are motivated and well taken care of.

We are proud to maintain a healthy supervisor-to-employee ratio, providing real-time guidance, coaching, and development opportunities.

Training and further education is also a cornerstone of Sourcefit’s approach, starting with tailored onboarding programs and extending to skills assessments, job-specific instruction, e-learning, and leadership programs.

A commitment to growth and evaluation: empowering through training

At Sourcefit, we recognize the pivotal role of a skilled workforce in delivering top-notch services. In our experience, continuous growth and development are often what sets high-end talent solutions apart

That’s why we offer our employees easy access to programs for ongoing skills proficiency, as well as access to Virtual Instructor Led Training (VILT).

In 2022, we achieved an impressive 44% average participation rate in training sessions, demonstrating our commitment to empowering employees through skill enhancement.

Besides our own desire to offer employees the opportunity to grow their knowledge base and advance in their careers, many industries and specializations do require specific, periodical up-skilling or training.

At Sourcefit, we ensure all our employees remain up to date on all applicable legal and regulatory frameworks as well as industry best practices, alleviating the need for you to invest in costly and complicated training protocols.

Regular evaluations, including work anniversaries and performance assessments, help in identifying strengths and areas for improvement. Additionally, we provide clients with data-driven insights and guidance for optimal efficiency and talent evaluation strategies.

To ensure smooth operations and prompt issue resolution, our clients enjoy direct access to their very own, dedicated Human Resources Business Partner.

This resource serves as the primary point of contact for any employee concerns, utilizing an internal ticketing system and a comprehensive Human Resources Information System for real-time information availability and transparency.

Fostering well-being and growth

Sourcefit’s dedication to employee well-being and growth has seen us officially recognized as a Great Place to Work and receiving the HR Asia’s Best Place to Work in Asia award. Our impressive 36% increase in employee headcount from 2021 to 2022 showcases our ability to retain and develop an amazing workforce.

At Sourcefit, we’re proud of our unwavering commitment to excellence, client satisfaction, and employee empowerment. We firmly believe that the core of our success lies in our ability to consistently select, nurture, and support world-class talent.

To find the people your business needs to meet its potential, we cast a wide talent net, utilizing prominent job boards, proven career portals, and curated social media engagement and recruitment processes.

Our approach extends beyond recruitment. We focus on the individual, ensuring they are the right fit for Sourcefit and our clients. We go beyond qualifications to find candidates who align with our clients’ work environments, seamlessly.

This commitment to excellence in talent acquisition and development is what empowers our clients to cut costs while connecting them to growth. We believe that by investing in our people to achieve their very best, we empower businesses to reach their fullest potential.

Contact us today to explore how we can support your outsourcing journey.

To learn more about outsourcing, you can read our Top 8 Qualities of an Outsourcing Company in the Philippines article. We invite you to follow us on social media and to visit our website to learn more about our services.

About Us: Sourcefit is a widely recognized US-managed business process outsourcing company based in Manila, Philippines. We proudly serve over 100 clients with a workforce of more than 1,300 employees. Our global centers can serve multiple markets, and our staff is highly proficient in English, Spanish, French, and Portuguese. Whether you need a few or many employees, we can help you achieve your business goals and build high-quality offshore teams.

Latest Awards

Sourcefit’s commitment to excellence has been recognized through numerous industry awards and certifications.

We recently received the Fortress Cyber Security Award from the Business Intelligence Group. Sourcefit was also honored with the prestigious recognition of Best Outsourcing Solutions Provider in the Philippines during the 2023 Business Excellence Awards.

Other awards include: FT ranking of 500 high-growth Asia-Pacific, The Marketing Excellence Awards, Inquirer Growth ChampionHR Asia Awards, among others.

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