Philippines

Telesales Inbound Agent

Position Summary:

We are seeking a dedicated and enthusiastic Telesales Inbound Agent to join our team. The ideal candidate will have a passion for the automotive industry and a knack for sales, helping customers navigate through their buying process with ease. This role involves taking inbound calls, providing live support, and assisting customers who need help ordering online. The successful candidate will be skilled in selecting and proposing the right offerings from our catalog, confidently arguing and selling the propositions, and closing orders while maintaining a trustful environment.

Job Details:

  • Work from Home
  • Monday to Friday | 5 PM to 2 AM Manila Time
  • *Following UK Holidays

Responsibilities:

  • Customer Support: Take inbound calls and provide live support to customers who need assistance with their online orders or the buying process.
  • Product Selection: Identify and propose the appropriate products from our catalog to meet customer needs.
  • Sales and Persuasion: Effectively argue and sell the proposition by discussing market prices, competitor prices, garage prices, and product quality.
  • Order Management: Close the orders ensuring the customer feels confident and satisfied with their purchase.
  • Payment Processing: Take payment details and accurately enter them into the payment system.

Qualifications:

  • Proven B2C sales experience, preferably in the car spare parts industry or related field.
  • Ability to understand and address customer needs and concerns.
  • Excellent verbal communication skills to interact effectively with customers.
  • Experience in car spare parts sales or a strong interest in the automotive industry, facilitating easier discussion and sales of car spare parts.
  • A customer-focused mindset with a strong ability to build trust and maintain customer relationships.

by Carl Trinidad

Billing Administrator

Overview:

MasTec Communications Group is a leading national infrastructure construction company operating throughout the United States. MasTec Communications Group performs both wireline and wireless communication services on a national scale. We are experts in cell tower construction, RF engineering, broadband fiber optic cable installation, OSP engineering, wireline construction, and emergency maintenance services.

At MasTec you’ll be joining a family, where we are dedicated to supporting each other and building an atmosphere of
teamwork. As part of our team, your opportunities are limitless.

Position Summary:

The primary role of the Billing Administrator is to support Project Managers (PMs) and General Contractors (GCs) by accurately tracking finances and managing invoices.

Job Details:

  • Work from Home or Work Onsite - Bridgetowne, QC
  • Monday to Friday | 9 PM to 6 AM Manila time (Night Shift)

Responsibilities:

  • Assist in tracking and balancing revenues and expenses for every job generated.
  • Track all internal, subcontractors and pass-through revenue.
  • Track all internal and subcontractor invoices.
  • Daily status reporting on funding.
  • Quality control all internal and subcontractor invoicing.
  • Assists in reviewing all invoices for appropriate documentation and approval prior to payment.
  • Participate in a wide variety of special projects and compile a variety of special reports.
  • Conform with and abide by all regulations, policies, work procedures, and instructions.
  • Special projects- reports, filing, research, etc.
  • May provide backup support and assistance to other project coordinators.
  • Any and all other duties as assigned.

Qualifications:

  • 1-3 years Billing Admin experience.
  • Construction/ telecommunication knowledge preferred.
  • Proven strong analytic/problem solving/arithmetic skills.
  • Highly organized person and can show planning and processes to support daily work.
  • Proficient with Microsoft Office products (with emphasis on Excel).
  • Experience working with database software.
  • Ability to become proficient with customer “Host Systems” as required.
  • Practical and conceptual thinking as related to project descriptions and needs.
  • Excellent verbal, written, and interpersonal skills.
  • Communicate with co-workers, management, customers and vendors in a courteous and professional manner.
  • Ability to work on multiple projects at once.

by Carl Trinidad

Accounts Payable and Payroll Associate

The Accounts Payable and Payroll Associate is responsible for managing and overseeing the entire accounts payable and payroll processes. This role ensures the accuracy, integrity, and timeliness of financial transactions, vendor payments, and payroll tasks. The Accounts Payable and Payroll Specialist plays a crucial role in maintaining the financial health of the organization by ensuring all financial obligations and employee compensations are met promptly and accurately.

Responsibilities:

Oversee Data Entry and Ensure Integrity of Accounting System Data:

  • Accurately input all invoices and billing information from suppliers and other vendors into the accounting system.
  • Regularly verify and cross-check data entries to maintain the accuracy and integrity of the accounting system.
  • Maintain organized and up-to-date records of all financial transactions, ensuring that all entries comply with company policies and accounting standards.
  • Ensure the accounting system is regularly updated with the latest information and resolve any discrepancies promptly.

Process Supplier Invoices and Prepare Checks for Signature:

  • Thoroughly review all supplier invoices for accuracy, proper authorization, and compliance with purchase orders and contracts.
  • Follow the established approval workflow for processing invoices, ensuring that each invoice is approved by the relevant department or manager.
  • Prepare checks/online transfers for payment, ensuring that all details are correct, and the checks/transfers are ready for signature/approval by authorized personnel.
  • Manage and adhere to payment schedules, ensuring that all supplier payments are made timely to avoid any late fees or disruptions in supply.

Make Bank Deposits as Needed:

  • Prepare and organize bank deposits, including checks and cash, ensuring that all amounts are accurately accounted for.
  • Maintain detailed records of all bank deposits, including date, amount, and source of funds.
  • Coordinate with the bank to ensure deposits are made efficiently and any issues are resolved promptly.
  • Participate in the Preparation of Monthly and Year-End Financial Reports:
  • Assist in the preparation of monthly and year-end financial statements, ensuring that all data is accurate and complete.
  • Compile and organize data from various sources to support the financial reporting process.
  • Provide necessary documentation and support for internal and external audits, ensuring compliance with regulatory requirements and company policies.
  • Participate in variance analysis to identify discrepancies and support management in decision-making.

Reconcile All Bank Accounts:

  • Regularly reconcile bank statements with the company's financial records to ensure accuracy.
  • Investigate and resolve any discrepancies between bank statements and company records promptly.
  • Maintain detailed documentation of all reconciliation processes and adjustments made.
  • Ensure that reconciliations are completed in a timely manner to maintain accurate financial records and internal controls.

Release Vendor Checks (as needed):

  • Manage the distribution of vendor checks, ensuring that all payments are released according to the payment schedule.
  • Keep accurate records of all checks released, including vendor information, payment amount, and date of issuance.
  • Communicate with vendors regarding payment status and resolve any issues or inquiries related to check payments.
  • Ensure that all check releases comply with company policies and procedures, as well as any relevant regulatory requirements.

Qualifications:

  • Bachelor’s degree in Accounting, Finance, or related field preferred.
  • Proven experience in accounts payable and payroll processing or a similar financial role.
  • Strong understanding of accounting and payroll principles and procedures.
  • Proficiency in accounting software and Microsoft Office Suite, particularly Excel.
  • Excellent organizational and time-management skills.
  • Strong attention to detail and accuracy.
  • Effective communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Knowledge of regulatory requirements and compliance related to accounts payable and payroll.

by Garegin Hakobyan